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- All HBS Web (463)
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This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details
- Web
Buy Now, Pay Later: Research Links - Manuscript Collections
library’s collections. Briggs Motor Sales Company Records, 1925-1946 Collection Guide The Briggs Motor Sales collection offers a relatively rare glimpse into the way an early twentieth-century car dealership... View Details
- 25 Jul 2017
- First Look
First Look at New Research and Ideas: July 25, 2017
principles can be valuable to a welfarist facing this limitation if they act as informational proxies, carrying accumulated knowledge about the effects of policy that otherwise cannot be considered. This argument can be seen both as View Details
Keywords: Carmen Nobel
- 22 Feb 2016
- Research & Ideas
The ‘Mother of Fair Trade’ was an Unabashed Price Protectionist
was beginning to take hold in the 1920s. Chains and department stores opened across America, using volume sales to offer lower prices on a variety of goods. Gleason encountered competition from these chain stores as well as “pineboards,”... View Details
- 19 Mar 2013
- First Look
First Look: March 19
("administrative" functions, e.g., finance / law / HR). We argue that this distinction is driven by differences in the information-processing activities associated with each function and apply this insight to refine and extend... View Details
Keywords: Sean Silverthorne
- 04 Mar 2015
- What Do You Think?
Can a Laissez-Faire Approach Fix Labor Market Inequality?
(with) better-run stores, more satisfied customers and an increase in sales and profits," according to one report. Investors didn't approve. As usual, they took the short-term view, immediately knocking down the price of the... View Details
- 18 Jun 2001
- Research & Ideas
Caught in the Cogs: When Manufacturing and IT Meet
simple steps that don't require long cycles of implementation." In his remarks, Paul Deninger of Broadview examined some of the forces of change at work in manufacturing today, including an influx of communications technologies,... View Details
Keywords: by Jim Aisner
- 01 Dec 2008
- News
Career Services Shifts into High Gear
benefit from additional career coaches, increased program offerings, and extended walk-in hours. “One thing we learned from the last downturn in 2001 and 2002 is that the students need more communication from us,” Kierstead adds. “The... View Details
- 18 May 2010
- First Look
First Look: May 18
PublicationsTechnology Manager's Journey: An Extended Narrative Approach to Educating Technical Leaders Authors:Robert D. Austin, Richard L. Nolan, and Shannon O'Donnell Publication:Academy of Management Learning & Education 8, no.... View Details
Keywords: Martha Lagace
- 17 Sep 2001
- Research & Ideas
Let Customers Call the Shots
is the bread and butter of conventional marketing, which profits from demand predictability within market segments. But there is really no room for consumer empowerment when consumers make themselves too predictable. Think of the failure of Priceline to View Details
Keywords: by Martha Lagace
- Web
Supplemental Financial Information - Financial Report 2018
compensation, specialized outside professional services in information technology (IT) and other functional areas, marketing costs, and residence expenses for executive program participants. HBP and Executive Education continued to deliver solid operating leverage on... View Details
- 06 Dec 2016
- First Look
December 6, 2016
the firm operates above this threshold, managing earnings smoothes revenue and cash flow with few long-term consequences. Below it, managing earnings can tip the firm into a vicious cycle of accelerating decline. Our results have... View Details
Keywords: Sean Silverthorne
- 01 Jan 2007
- News
A. Malachi Mixon, III, MBA 1968
development cycle used to be 24 months; it's now 12." Complementing this, he adds, is a knowledgeable sales force that fosters relationships with home-care providers, nursing homes, and medical equipment... View Details
- 05 Aug 2008
- First Look
First Look: August 5, 2008
virtuous cycles of exploitation and exploration by deliberately perturbing their own processes. We provide illustrations from Toyota and formulate testable hypotheses about the mechanisms of perturbation. Download the paper:... View Details
Keywords: Martha Lagace
- 30 Aug 2004
- Research & Ideas
Mapping Your Board’s Effectiveness
asking an occasional question or offering an occasional comment to show that they are doing their due diligence. Extending the Balanced Scorecard and strategy map framework to board members will enable them to perform more effectively and... View Details
Keywords: by Robert S. Kaplan
- 10 Feb 2015
- First Look
First Look: February 10
make a significant decision about their young company's sales function. DoubleDutch's key product was a mobile application (app) and event management platform that customers could use to better engage and connect with their event... View Details
Keywords: Sean Silverthorne
- 26 Jul 2010
- Research & Ideas
Yes, You Can Raise Prices in a Downturn
Ross to write the paper "Performance Pricing in Tough Times." Shapiro, an authority on marketing strategy and sales management, is the Malcolm P. McNair Professor of Marketing, Emeritus at Harvard Business School. Ross is a... View Details
- 01 Jun 2010
- News
M.I.A. Boards
incompetence, and negligence by a corporate board. The board at Merrill Lynch was so disconnected from the company that when shareholders met in December 2008 to approve the company’s sale to Bank of America — after five straight... View Details
- 04 Jan 2012
- First Look
First Look: January 4
agreement may represent the culmination of a massive negotiation campaign with multiple, related fronts: financial, shareholder, internal corporate, labor, supplier, political, and regulatory. Complex sales with long View Details
Keywords: Carmen Nobel
- 01 Mar 2005
- News
Job Interviews
director of MBA Career Development Programs at HBS, counsels job seekers to treat interviews as “events that require all the energy, alertness, and skills of an important sales call.” First impressions are extraordinarily important, says... View Details