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- All HBS Web (766)
- Faculty Publications (70)
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- 24 Jan 2012
- First Look
First Look: Jan. 24
This chapter proposes a new lens to understand corruption, using internal records collected from firms that pay bribes. We examine widespread corruption in three industries in an Asian developing country: procurement, pharmaceutical sales, View Details
Keywords: Sean Silverthorne
- 25 May 2021
- Research & Ideas
White Airbnb Hosts Earn More. Can AI Shrink the Racial Gap?
services to e-commerce platforms like eBay and Uber. “If other companies invest in building similar race-blind algorithms, that may even the playing field for users,” Zhang says. Without AI, white hosts earn... View Details
- 24 May 2018
- Research & Ideas
Distance Still Matters in Business, Despite the Internet
and operations, 5G for wireless data transmission, VR/AR (virtual reality/augmented reality) for a wide set of applications, support services for many new “autonomous... View Details
Keywords: by Sean Silverthorne; Transportation; Telecommunications; Shipping; Publishing; Technology
- 06 Mar 2012
- First Look
First Look: March 6
benefits from racial diversity but that diversity is a liability when society's negative stereotypes about racial minorities' competence inhibit such interactions. We analyze two years of data from 496 retail bank branches to investigate... View Details
Keywords: Sean Silverthorne
- 20 Nov 2019
- Research & Ideas
It's No Joke: AI Beats Humans at Making You Laugh
purchasing other relevant products, from movies and books to clothes and food. Global spending on big data and business analytics is expected to... View Details
Keywords: by Dina Gerdeman
- 01 Sep 2021
- What Do You Think?
Can We Train for Trust?
with your employees and create processes and standards internally to ensure your products or services are up to standard.” Their model for doing this consists of four elements:... View Details
Keywords: by James Heskett
- 18 Dec 2012
- First Look
First Look: December 18
professional service firm reshaped its activities and beliefs over nearly two decades as it adapted to shifts in the social discourse regarding gender and work. Analyzing... View Details
Keywords: Carmen Nobel
- 12 Nov 2019
- Research & Ideas
Corporate Innovation Increasingly Benefits from Government Research
government funding fuels innovation, the researchers took advantage of new patent data from the US Patent and Trademark Office, which recently began including patent filers’ acknowledgments in its database.... View Details
Keywords: by Michael Blanding
- 20 Oct 2010
- Op-Ed
Export Competitiveness: Reversing the Logic
sustained growth while pursuing a strong export orientation provided the empirical backdrop for this approach. Government policy to achieve export-led growth is then essentially about findings ways to increase the ability to sell domestically produced goods View Details
Keywords: by Christian Ketels
- 14 Jun 2010
- Research & Ideas
The Hard Work of Measuring Social Impact
Assessing an organization's impact on a large-scale societal issue such as poverty is a complex and costly effort. In the aftermath of Haiti's earthquake, for example, an organization like Oxfam America could be expected to provide View Details
Keywords: by Julia Hanna
- 18 Jul 2019
- Lessons from the Classroom
The Internet of Things Needs a Business Model. Here It Is
in the business-to-business space.” Indeed, the kinds of innovation possible in the B2B world seem limitless. By placing sensors on machinery and connecting them to the internet, companies can capture real-time View Details
- 13 Apr 2020
- Research & Ideas
Small Businesses Are Worse Off Than We Thought
firms are temporarily closed and 40 percent of the workforce, on average, has been laid off or furloughed since late January. Retail, entertainment, food services, hospitality, and personal View Details
- 19 Sep 2016
- Research & Ideas
Why Isn't Business Research More Relevant to Business Practitioners?
including proprietary data that has never been shared with scholars before and can lead to novel lines of inquiry.” Harvard Business School’s Michael Toffel. “This is my soapbox message to academics: be more... View Details
- 04 Nov 2013
- Research & Ideas
The Real Cost of Bribery
payment, how it was detected, and the way the firm responded to the bribe after it was uncovered. To test the hypothesis, Serafeim evaluated data from the forensic services... View Details
Keywords: by Carmen Nobel
- 15 Jan 2008
- First Look
First Look: January 15, 2008
organizational studies research. We empirically assess this assertion by analyzing studies of negotiation published in top peer-reviewed management, psychology, sociology, and industrial relations journals... View Details
Keywords: Martha Lagace
- 08 Jan 2018
- Research & Ideas
The Startling Percentage of Financial Advisors with Misconduct Records
missteps, an advisor with a record should raise a red flag. “It certainly warrants having a conversation.” (The researchers have also created a website around their findings: The Market for Financial Advisor Misconduct. See chart below.) More View Details
- 27 Oct 2009
- First Look
First Look: October 27
Working Papers Money or Knowledge? What Drives Demand for Financial Services in Emerging Markets? (revised) Authors: Shawn Cole, Thomas Sampson, and Bilal Zia Abstract Why is demand for formal financial... View Details
Keywords: Martha Lagace
- 18 Mar 2014
- First Look
First Look: March 18
cluster analysis on all whole-body donors' data from the Universities of California at Davis, Irvine, Los Angeles, and San Francisco. Two donor groups emerge from the analyses: One is made of slightly... View Details
Keywords: Sean Silverthorne
- 29 Mar 2016
- First Look
March 29, 2016
citizens’ service requests—such as potholes and broken streetlamps—and efforts by city government to address them became more trusting and supportive of government. Study 3... View Details
Keywords: Sean Silverthorne
- 04 Oct 2018
- Research & Ideas
Diversity Boosts Profits in Venture Capital Firms
began gathering demographic information on individual VCs to better understand if their gender or race influenced a firm’s performance. “It was a real guerilla research effort,” he says. Starting with commercial data on 14,000 VC... View Details