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Show Results For
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All HBS Web
(4,268)
- People (13)
- News (878)
- Research (2,456)
- Events (10)
- Multimedia (6)
- Faculty Publications (1,398)
- Web
Angel Njenga Archives | Social Enterprise
Impact Measurement Inclusive Finance International Development K-12 Education Leadership Fellows Leadership in Challenging Times MBA Programs Microfinance Non Profit Management Nonprofit Supportive Services Public Sector Public-Private...
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- Web
Alexander Roque Archives | Social Enterprise
Impact Measurement Inclusive Finance International Development K-12 Education Leadership Fellows Leadership in Challenging Times MBA Programs Microfinance Non Profit Management Nonprofit Supportive Services Public Sector Public-Private...
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- 01 Mar 2003
- News
Rating Better
associate professor Joshua Coval, and Lubos Pastor of the University of Chicago’s business school, conclude that a manager’s ability can best be detected by comparing his or her portfolio with those of other fund managers with stellar...
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- November 2023 (Revised March 2024)
- Technical Note
Customer Data Privacy
By: Eva Ascarza and Ta-Wei Huang
This note provides an overview of the evolving landscape of customer data privacy in 2023. It highlights two pivotal aspects that make privacy a central concern for businesses: building and maintaining customer trust and navigating the intricate regulatory...
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Keywords:
Customer Relationship Management;
Governance Compliance;
Governing Rules, Regulations, and Reforms;
Risk and Uncertainty;
Reputation;
Trust;
Information Management;
Retail Industry;
Technology Industry;
Financial Services Industry;
Telecommunications Industry;
Europe;
United States
Ascarza, Eva, and Ta-Wei Huang. "Customer Data Privacy." Harvard Business School Technical Note 524-005, November 2023. (Revised March 2024.)
- 19 Nov 2020
- News
How Panera’s CEO Learned to Go Against the Grain
it’s time to hang my boots, I want to be remembered as somebody who helped people become much better.” After her death, Chaudhary took a sabbatical and arrived on campus for the Advanced Management Program, where he met Professor Ranjay...
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- Web
Lisa Gunther Archives | Social Enterprise
Impact Measurement Inclusive Finance International Development K-12 Education Leadership Fellows Leadership in Challenging Times MBA Programs Microfinance Non Profit Management Nonprofit Supportive Services Public Sector Public-Private...
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- 30 Jan 2019
- What Do You Think?
Who Will Measure up to These Two Remarkable Leaders?
was to focus on a particular market segment.) Roger Hallowell, in a doctoral dissertation submitted some years later, took issue with that notion based on his observation of a small number of incredibly successful service organizations....
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- 22 Sep 2020
- News
Balancing Act
and also has these other diverse attributes we want.’ That person is out there.” But that’s not the last step, she says. “You can’t set one goal and call victory, which is something I did in the early rounds.” Eberle Walker admits that she started with a View Details
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April White
- February 2024 (Revised February 2024)
- Teaching Note
Travelogo: Understanding Customer Journeys
By: Eva Ascarza and Ta-Wei Huang
Teaching Note for HBS Exercise 524-044. The exercise aims to teach students about 1) Customer Segmentation; and 2) constructing buying personas, 3) Get actionable insights from clickstream data.
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- 01 Dec 2016
- News
Inside Modern HR
(think data analytics) as global competition for skilled workers increases. Matthew Breitfelder’s (MBA 2002) transition to the field came midcareer, after stints as an international economist at the US Department of Commerce, a corporate strategist, and a View Details
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Julia Hanna
- November 2006 (Revised March 2007)
- Case
Liz Claiborne and the New Working Woman
By: Anthony Mayo and Mark Benson
At age 47, with two decades of experience as a lead designer for a Fortune 500 fashion company, Liz Claiborne put her life savings on the line to form Liz Claiborne, Inc., a partnership that included her husband. A decade later, in 1986, Claiborne was CEO of her own...
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- Web
Creating Value Through Corporate Restructuring - Course Catalog
HBS Course Catalog Creating Value Through Corporate Restructuring Course Number 1420 Professor Stuart C. Gilson Spring; Q3Q4; 3.0 credits 28 Sessions Exam Career Focus This course provides students with skills and knowledge that will...
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- 01 Oct 2013
- News
Banking on Africa's Future
Tope Lawani Tope Lawani (MBA 1995) is a man on a mission—make that two missions, actually. The cofounder and managing partner of London-based Helios Investments, Lawani says his firm aims to reward investors with "attractive,...
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Michael C. Ruettgers
Ruettgers was responsible for EMC’s focus on storage systems vs. memory boards – a move that enabled EMC to corner the storage network market and become one of the fastest growing companies in the United States. Ruettgers initiated a...
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Keywords:
Computers & Electronics
- 11 Oct 2019
- News
Balancing Act
person who is qualified for this job and also has these other diverse attributes we want.’ That person is out there.” But that’s not the last step, she says. “You can’t set one goal and call victory, which is something I did in the early rounds.” Eberle Walker admits...
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- Web
Dan Hall Archives | Social Enterprise
Curriculum Social Enterprise Student Club Social Entrepreneurship Summer Fellows Technology for Good Transformative Impact Tri-Sector Impact 1 Results An Uncommon Summer: Project Management at an Education Non-Profit Dan Hall 12 Sep 2019...
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- 01 Oct 1999
- News
The View from the Pit
are all experiencing HBS from the other side of the educational equation. Representing the areas of finance (Baldwin) and general management (Barrett, Hightower), they bring a potent mix of skills and expertise to the classroom - and even...
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Judith A. Ross
- 21 Oct 2021
- News
DraftKings Backs New VC Firm
Photo courtesy Drive By DraftKings A recent article in the Boston Globe reported that the venture capital firm Drive by DraftKings, led by Meredith McPherron (MBA 1993), had raised its first venture fund. Called Drive by DraftKings, McPherron tells the newspaper that...
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- 01 Jun 2010
- News
The Art and Science of Teaching
Doug Lemov (MBA ’04), a charter-schools consultant and managing director of True North Public Schools, a network of schools in upstate New York, is a former teacher, principal, and charter-school founder. After years of trying to analyze...
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- February 2021 (Revised March 2021)
- Case
AptDeco: Circular Economy Furniture Marketplace
By: Ayelet Israeli and Jamie Merkrebs
AptDeco, a used furniture marketplace, was growing rapidly in the tri-state area. The co-founders were confident that the business model, financial position, and unit economics positioned AptDeco for scaling in the massive $120 billion furniture market, despite its...
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Keywords:
E-Commerce Strategy;
Mobile;
Word-of-Mouth;
Word-of-mouth Marketing;
Word Of Mouth;
Internet Marketing;
Growth Strategy;
Platform;
Platforms;
Two Sided Markets;
Two-sided Market;
Two-sided Marketplace;
Two-Sided Markets;
Two-sided Network;
Black Entrepreneurs;
Black Leadership;
African Americans;
Circular;
Peer-to-peer Markets;
Furniture Industry;
Furniture;
Growth Hacking;
Monetization Strategy;
African-American Protagonist;
Growth Management;
Marketing Strategy;
Entrepreneurship;
Digital Platforms;
Marketing Channels;
Digital Marketing;
Consumer Behavior;
Acquisition;
Growth and Development Strategy;
Customer Focus and Relationships;
E-commerce;
Retail Industry;
Consumer Products Industry;
Technology Industry;
Web Services Industry;
United States;
North America;
New York (city, NY);
New York (state, US)
Israeli, Ayelet, and Jamie Merkrebs. "AptDeco: Circular Economy Furniture Marketplace." Harvard Business School Case 521-069, February 2021. (Revised March 2021.)