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Show Results For
-
All HBS Web
(7,980)
- People (9)
- News (1,375)
- Research (5,541)
- Events (17)
- Multimedia (8)
- Faculty Publications (3,945)
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- 03 Feb 2003
- What Do You Think?
Can Business Schools Teach the Craft of Getting Things Done?
their students may devote most of their study of management to them, relegating the less-accessible matters of getting things done to the back burner—and, in the view of some, rightly so. As one respondent put it, "'doing' needs more...
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Keywords:
by James Heskett
- August 1998 (Revised October 1998)
- Case
Lark International Entertainment Ltd. (A)
By: Linda A. Hill and Jennifer Suesse
Two HBS MBA's leave McKinsey and Morgan Stanley to become entrepreneurs in Hong Kong. Together they start up a cinema chain throughout Asia. This case describes the experiences of managing a team in their Wuhan, China cinema. Looks at the challenges of managing growth...
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Keywords:
Entrepreneurship;
Problems and Challenges;
Business Growth and Maturation;
Business Startups;
Emerging Markets;
Leadership Style;
Leadership;
Groups and Teams;
Entertainment and Recreation Industry;
Hong Kong;
China;
Asia
Hill, Linda A., and Jennifer Suesse. "Lark International Entertainment Ltd. (A)." Harvard Business School Case 499-023, August 1998. (Revised October 1998.)
- December 1989 (Revised April 1997)
- Case
Destin Brass Products Co.
By: William J. Bruns Jr.
A specialized manufacturer of brass valves, pumps, and flow controllers is troubled by competitive pricing in pumps and higher than expected margins for flow controllers. Managers suspect that cost accounting and cost allocations to products may be to blame. Two...
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Keywords:
Cost Accounting;
Activity Based Costing and Management;
Five Forces Framework;
Customer Value and Value Chain;
Competition;
Business Strategy;
Design;
Inflation and Deflation;
Asset Pricing;
Governance Controls;
Manufacturing Industry
Bruns, William J., Jr. "Destin Brass Products Co." Harvard Business School Case 190-089, December 1989. (Revised April 1997.)
- May 2013
- Supplement
Transport Corporation of India (B): Choosing the Right Candidate
By: V.G. Narayanan and Saloni Chaturvedi
Transport Corporation of India was a logistics company that provided multi-modal transport solutions to its customers. Set up in 1958, TCI had grown from a 'one man, one truck, one office' set-up to a company with revenues of $400 million in half a century. TCI's...
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Keywords:
Customer Relationship Management;
Business Divisions;
Performance;
Sales;
Transportation Industry;
India
Narayanan, V.G., and Saloni Chaturvedi. "Transport Corporation of India (B): Choosing the Right Candidate." Harvard Business School Supplement 113-131, May 2013.
- 15 Feb 2022
- Book
When Working Harder Doesn’t Work, Time to Reinvent Your Career
fluid intelligence wanes, crystallized intelligence—a different kind of thinking marked by synthesizing and sharing knowledge—grows, writes Brooks, a professor of Management Practice at HBS. He points to Johann Sebastian Bach, a musical...
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by Avery Forman
- 16 Jun 2021
- HBS Case
Cruising in Crisis: How Carnival Is Riding Out the COVID-19 Storm
year—and it’s still unclear when many ships will set sail again. "There was a lot at stake, with $20 billion in annual revenues and hundreds of thousands of passengers transported every year." Compounding the challenge of losing customers...
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- 03 Jun 2015
- What Do You Think?
Is the Time Right for Self-Management?
29 percent, and customer satisfaction scores actually improved when compared to conventionally managed stores. The effort stalled only when the planned strategy was scaled down and Martin's successor halted...
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- 14 Oct 2014
- First Look
First Look: October 14
Transparency Trap By: Bernstein, Ethan Abstract—To get people to be more creative and productive, managers increase transparency with open workspaces and access to real-time data. But less transparent work environments can yield...
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Sean Silverthorne
- 07 Apr 2021
- Research & Ideas
How Teams Work: Lessons from the Pandemic
When COVID-19 first sent office employees home last year, many managers filled their teams’ calendars with online check-ins, drop-ins, and updates to make up for the loss of spontaneous interactions—often sinking morale and efficiency....
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by Kristen Senz
- Article
Effects of Cultural Ethnicity, Firm Size, and Firm Age on Senior Executives' Trust in Their Overseas Business Partners: Evidence from China
By: Crystal Jiang, Roy Y.J. Chua, Masaaki Kotabe and Janet Murray
We investigate trust relationships between senior business executives and their overseas partners. Drawing on the similarity-attraction paradigm, social-categorization theory, and the distinction between cognition- and affect-based trust, we argue that executives trust...
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Keywords:
Ethnicity;
Culture;
Management Teams;
Cognition and Thinking;
Networks;
Globalized Firms and Management;
Partners and Partnerships;
Business Growth and Maturation;
Size;
Trust;
China
Jiang, Crystal, Roy Y.J. Chua, Masaaki Kotabe, and Janet Murray. "Effects of Cultural Ethnicity, Firm Size, and Firm Age on Senior Executives' Trust in Their Overseas Business Partners: Evidence from China." Journal of International Business Studies 42, no. 9 (December 2011): 1150–1173. (Equal Authorship Among All Authors.)
- July 2024
- Case
Dynamic Pricing at Wendy’s: Where’s the Beef?
By: Elie Ofek, Alicia Dadlani and Martha Hostetter
In early 2024, Wendy’s new CEO announced on an earnings call that the company would install digital menus in its US locations so it could begin testing dynamic pricing—changing prices up or down in response to shifts in supply and demand – as well as allow engaging in...
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- February 2023 (Revised May 2023)
- Case
Accelerating the Accelerator: Raja Al Mazrouei at DIFC Fintech Hive
By: Linda A. Hill, Emily Tedards and Lydia Begag
In January 2023, Raja Al Mazrouei became the Managing Director and Acting CEO of Etihad Credit Insurance (ECI) in Dubai, UAE. In her previous role as the Executive Vice President of the DIFC Fintech Hive, she successfully built and led an accelerator program for...
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Keywords:
Organizational Change and Adaptation;
Organizational Culture;
Organizational Design;
Organizational Structure;
Management;
Strategy;
Technology Adoption;
Information Infrastructure;
Financial Management;
Financial Strategy;
Technological Innovation;
Digital Marketing;
Digital Strategy;
Digital Transformation;
Global Strategy;
Globalized Markets and Industries;
Banks and Banking;
Corporate Finance;
Leadership;
Leadership Development;
Leadership Style;
Financial Services Industry;
Technology Industry;
Banking Industry;
Middle East;
Singapore;
London;
United Arab Emirates;
Dubai
Hill, Linda A., Emily Tedards, and Lydia Begag. "Accelerating the Accelerator: Raja Al Mazrouei at DIFC Fintech Hive." Harvard Business School Case 423-064, February 2023. (Revised May 2023.)
- May 2010
- Supplement
Tim Westergren of Pandora Radio
By: Willy C. Shih and Halle Alicia Tecco
Pandora Radio is at a crossroads. Founder Tim Westergren has just been told by a well known VC to get rid of his unprofitable customers in order to get his costs down, but Westergren is not sure that such actions are consistent with his company's business model....
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Keywords:
History;
Business Model;
Customers;
Venture Capital;
Internet and the Web;
Cost Management;
Outcome or Result;
Customization and Personalization;
Growth and Development Strategy;
Music Industry
Shih, Willy C., and Halle Alicia Tecco. "Tim Westergren of Pandora Radio." Harvard Business School Video Supplement 610-714, May 2010.
- September 2020
- Case
Walmart Health: Scaling During a Pandemic
By: Robert S. Huckman, Yoonjin Min and Marissa Thiel
Amidst the onset of COVID-19 pandemic in the United States, Marcus Obsborne, Vice President for Health and Wellness Transformation at Walmart was planning to scale its new health care clinic business, Walmart Health, to additional locations in Georgia and beyond....
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Keywords:
Health Care and Treatment;
Health Pandemics;
Health;
Service Delivery;
Growth and Development Strategy;
Health Industry;
United States;
Arkansas;
Georgia (state, US);
Texas
Huckman, Robert S., Yoonjin Min, and Marissa Thiel. "Walmart Health: Scaling During a Pandemic." Harvard Business School Case 621-061, September 2020.
- 11 Jan 2011
- First Look
First Look: Jan. 11
Manage yourself: Learn that management isn't about getting things done yourself. It's about accomplishing things through others; 2) Manage a network: Understand how power and...
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Keywords:
Sean Silverthorne
- November 1992
- Case
Process Control at Polaroid (B)
By: H. Kent Bowen and Steven C. Wheelwright
The plant manager of a film production operation wants to create and implement a new approach to quality within the next 12 months. Issues of personnel (and their roles), production processes (and their control), and quality standards must be addressed.
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Keywords:
Employee Relationship Management;
Job Design and Levels;
Management Practices and Processes;
Production;
Quality;
Mathematical Methods
Bowen, H. Kent, and Steven C. Wheelwright. "Process Control at Polaroid (B)." Harvard Business School Case 693-048, November 1992.
- December 1999 (Revised August 2000)
- Case
Prime Designs
By: Paul W. Marshall
A student takes the role of the father who is the CEO of a family business. A non-family manager has asked for a meeting. Agenda topics are: your son's latest proposal and managers' desire to own equity.
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Marshall, Paul W. "Prime Designs." Harvard Business School Case 800-198, December 1999. (Revised August 2000.)
- 08 Nov 2016
- Working Paper Summaries
Managers' Cultural Background and Disclosure Attributes
- January 1997 (Revised July 1998)
- Case
Dendrite International (Condensed)
By: John A. Deighton
This version has been shortened to concentrate on the issue of managing a long selling process and long post-sale account relationship. The focus on the pharmaceutical industry in the United States, Europe, and Japan is preserved. Broader questions of expansion into...
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Keywords:
Customer Focus and Relationships;
Marketing Strategy;
Product Development;
Sales;
Expansion;
Chemical Industry;
Pharmaceutical Industry;
Japan;
Europe;
United States
Deighton, John A. "Dendrite International (Condensed)." Harvard Business School Case 597-072, January 1997. (Revised July 1998.) (request a courtesy copy.)
- May 2009
- Article
Synchronicity and Firm Interlocks in an Emerging Market
By: Tarun Khanna and Catherine Thomas
Stock price synchronicity has been attributed to poor corporate governance and a lack of firm-level transparency. This paper investigates the association between different kinds of firm interlocks, control groups, and synchronicity in Chile. A unique data set...
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Keywords:
Stocks;
Price;
Corporate Governance;
Governance Controls;
Governing and Advisory Boards;
Resource Allocation;
Emerging Markets;
Ownership Stake;
Chile
Khanna, Tarun, and Catherine Thomas. "Synchronicity and Firm Interlocks in an Emerging Market." Journal of Financial Economics 92, no. 2 (May 2009).