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Show Results For
- All HBS Web
(3,963)
- People (3)
- News (1,042)
- Research (2,553)
- Events (6)
- Multimedia (32)
- Faculty Publications (1,654)
- 01 Dec 2016
- News
The Future of Books
Above: photo by Brian Doben You’ve had a varied career in book publishing. What are some of the biggest changes you have seen in your 15 years in the industry? Milena Alberti: Like so many media categories, the biggest change for trade book publishing has been... View Details
- 21 Jul 2015
- First Look
First Look: July 21, 2015
from its historical competence in hardware to become a provider of hardware and software for managing transactions across a range of industries and payments methods. Nuti envisioned a world in which consumers would use NCR hardware or... View Details
Keywords: Sean Silverthorne
- 23 Sep 2014
- First Look
First Look: September 23
progress. The case traces the evolution of the AmazonFresh business model and describes the operating capabilities necessary to compete in grocery. Would there come a day when most grocery shopping was done online? If so, how would Amazon... View Details
Keywords: Sean Silverthorne
- 14 Jun 2011
- First Look
First Look: June 14
value on average quality and less value on total quantity. With competing platforms, the effect of user preferences for quantity is reversed. Furthermore, exclusion incentives depend in a non-trivial way on the proportion of high-quality... View Details
Keywords: Sean Silverthorne
- 2012
- Working Paper
Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services
By: Jonathan R. Clark, Robert S. Huckman and Bradley R. Staats
The ongoing fragmentation of work has resulted in a narrowing of tasks into smaller pieces that can be sent outside the organization and, in many instances, around the world. This trend is shifting the boundaries of organizations and leading to increased outsourcing.... View Details
Keywords: Experience and Expertise; Learning; Health Care and Treatment; Job Cuts and Outsourcing; Knowledge Acquisition; Volume; Performance Productivity; Health Industry
Clark, Jonathan R., Robert S. Huckman, and Bradley R. Staats. "Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services." Harvard Business School Working Paper, No. 11-057, December 2010. (Revised September 2011, January 2013. NBER Working Paper Series, No. w18723, January 2013)
- October 2010
- Article
Organizational Designs and Innovation Streams
By: Michael Tushman, Wendy K. Smith, Robert Chapman Wood, George Westerman and Charles A. O'Reilly III
This article empirically explores the relations between alternative organizational designs and a firm's ability to explore as well as exploit. We operationalize exploitation and exploration in terms of innovation streams—incremental innovation in existing products as... View Details
Keywords: Competency and Skills; Innovation and Invention; Management Teams; Product Development; Organizational Change and Adaptation; Organizational Culture; Organizational Design; Outcome or Result; Performance Improvement
Tushman, Michael, Wendy K. Smith, Robert Chapman Wood, George Westerman, and Charles A. O'Reilly III. "Organizational Designs and Innovation Streams." Industrial and Corporate Change 19, no. 5 (October 2010): 1331–1366. (doi: 10.1093/icc/dtq040.)
- February 2008 (Revised May 2008)
- Case
Lincoln Financial Group (A)
Lincoln Financial Group (LFG) reorganizes its business in order to improve customer intimacy. However, to implement the strategy, they need to effect significant changes in the skills of their salespeople. This case series straddles human resource management, corporate... View Details
Keywords: Competency and Skills; Customer Relationship Management; Training; Selection and Staffing; Organizational Change and Adaptation; Performance Evaluation; Sales; Corporate Strategy
Godes, David B., and David Lane. "Lincoln Financial Group (A)." Harvard Business School Case 508-028, February 2008. (Revised May 2008.)
- 05 Dec 2016
- News
The Dragon’s Tale
(photo by Kevin Frayer/Getty) When F. Warren McFarlan and a small group of HBS colleagues arrived in Beijing in July 1979, they stepped off the plane into a country struggling for a toehold in the 20th century. “They brought ladders up to unload our bags,” recalls... View Details
Keywords: Deborah Blagg
- 01 Dec 2013
- News
Faculty Q&A: Playing the Hits
ALL IN: The bigger the bet Hollywood makes, the better. Photo courtesy of Anita Elberse Offstage at a Lady Gaga concert seems an unlikely place for academic fieldwork. But that's exactly the kind of environment that allows Anita Elberse to examine firsthand the nuances... View Details
- 01 Jun 2005
- News
Change of Pace
Having retired from Congress after representing his western New York district for eighteen years, Amory Houghton Jr. (MBA ’52) is now working as a volunteer with his old friend, Bishop Thomas Shaw, head of the Episcopal Diocese of Massachusetts. “The arrangement... View Details
- 22 Jul 2010
- News
An Entrepreneurial Tile Tale
- 28 Oct 2008
- First Look
First Look: October 28, 2008
Francisco Ruiz-Aliseda Abstract In their seminal 1985 paper, Katz and Shapiro study systems compatibility in settings with one-sided platforms and direct network effects. We consider systems compatibility when competing platforms are... View Details
Keywords: Martha Lagace
- Profile
Eric Sonnier
of Rock Center’s assistance through its legal office hours and Entrepreneur in Residence programs. Eric and Broderick are competing in the New Venture Competition and have received funding from the Rock Summer Fellowship Program to help... View Details
- Web
Blog | Social Enterprise | Harvard Business School
Venture Competition 23 Feb 2017 In April, Harvard students and alumni will compete for $300,000 in cash prizes to fund their star... The Pitch: Roadblocks in Making the Case for Impact Investing Caitlin Reimers Brumme 16 Feb 2017 Just... View Details
- 01 Jun 2001
- News
HBS Press Books in Brief
fundamental changes that are happening to business as a result of the Internet, digital communications, and ubiquitous connectivity. From building online business models, to formulating digital strategies, to competing in the uncertain... View Details
- 08 Mar 2016
- Research & Ideas
Solving an Economic Mystery Surrounding Argentina and Chile
spurring the growth of some powerful business groups, and raising the self-confidence of the business class who began to think of themselves as capable of competing globally. In contrast, our book reports that many Argentinean business... View Details
Keywords: by Sean Silverthorne
- March 2023 (Revised May 2023)
- Supplement
OneTen At Delta Air Lines: Catalyzing Family-Sustaining Careers for Black Talent (B)
By: Linda A. Hill and Lydia Begag
In January 2023, Delta Air Lines (Delta) Chief Executive Officer (CEO) Ed Bastian and his team had just launched the third iteration of an internal skills-first apprenticeship program, designed to move frontline employees into "merit" positions in four job categories.... View Details
Keywords: Change Management; Growth and Development Strategy; Diversity; Race; Talent and Talent Management; Training; Human Resources; Air Transportation Industry; United States
Hill, Linda A., and Lydia Begag. "OneTen At Delta Air Lines: Catalyzing Family-Sustaining Careers for Black Talent (B)." Harvard Business School Supplement 423-073, March 2023. (Revised May 2023.)
- November 2022
- Case
Hiring with the Community in Saint Paul
By: Mitchell B. Weiss and Sarah Mehta
This case reviews Saint Paul Mayor Melvin Carter’s decision to involve the community in the process of hiring his cabinet members. Rather than relying on an executive recruiting firm or choosing cabinet heads from his own network, Carter recruited 100 community members... View Details
Keywords: Community Engagement; Competency and Skills; Government and Politics; Human Resources; Government Administration; Recruitment; Selection and Staffing; Decision Making; Public Administration Industry; United States; Minnesota; Saint Paul
Weiss, Mitchell B., and Sarah Mehta. "Hiring with the Community in Saint Paul." Harvard Business School Case 823-074, November 2022.
- February 2015
- Case
Continental Hope Group
By: Christopher Marquis and Qi Li
This case provides an opportunity to examine and discuss how a traditional Chinese private business was launched and developed into a globalizing, multi-industry corporation. It also highlights how second generation entrepreneurs successfully developed an innovative... View Details
Keywords: Globalization; China; Technology; Real Estate; Talent Retention; Incentives; Talent and Talent Management; Diversification; Family Business; Business Growth and Maturation; Entrepreneurship; Global Strategy; Construction Industry; Tourism Industry; Energy Industry; Real Estate Industry; Chemical Industry; China
Marquis, Christopher, and Qi Li. "Continental Hope Group." Harvard Business School Case 415-050, February 2015.
- 2011
- Working Paper
When Smaller Menus Are Better: Variability in Menu-Setting Ability
Are large menus better than small menus? Recent literature argues that individuals' apparent preference for smaller menus can be explained by choosers' behavioral biases or informational limitations. These explanations imply that absent behavioral or informational... View Details
Keywords: Experience and Expertise; Decision Choices and Conditions; Investment; Investment Portfolio; Size; Quality
Goldreich, David, and Hanna Halaburda. "When Smaller Menus Are Better: Variability in Menu-Setting Ability." Harvard Business School Working Paper, No. 11-086, February 2011. (Revised April 2011, August 2011, December 2011.)