Management Practices - Publications - Faculty & Research

01 Apr 2001
News

Rewriting the Script: Social Enterprise Start-ups Expand Business Plan Contest's Parameters

the HBS Business Plan Contest. “A commitment to social enterprise is embedded in the fabric of HBS,” notes Professor of Management Practice Allen Grossman, the track’s faculty organizer. Despite tacit... View Details

Keywords: Arts, Entertainment; Information

01 Sep 2011
News

Faculty Books

The Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work by Teresa Amabile and Steven Kramer (Harvard Business Review Press) The best managers build a group of employees who have great inner work lives:... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Publishing Industries (except Internet); Information

07 Sep 2016
News

Appreciating the Big Role of Small Business

and Royce Yudkoff are leading the course Financial Management of Smaller Firms, in which students learn how to identify, acquire, and run small firms. This popular class has led to a shift in mindset, helping HBS MBAs see new... View Details

Profile

Debora Lehrer

realization hit that if I wanted to advance my career in sports at a fairly steady pace, an MBA would be the best way to prepare for the management roles I had in mind. After deciding to get an advanced degree, the choice of HBS was a... View Details

Keywords: Entertainment / Media

04 Apr 2005
What Do You Think?

Can an Organization’s “Deep Smarts” Be Preserved?

organizational leaders should insist on and practice greater transparency in management decision making." In a U.K. bank, David Physick relates that "we encouraged knowledge sharing through... View Details

Keywords: by James Heskett

2009
Working Paper

On Good Scholarship, Goal Setting, and Scholars Gone Wild

By: Lisa D. Ordonez, Maurice E. Schweitzer, Adam D. Galinsky and Max Bazerman

In this article, we define good scholarship, highlight our points of disagreement with Locke and Latham (2009), and call for further academic research to examine the full range of goal setting's effects. We reiterate our original claim that goal setting, like a potent... View Details

Keywords: Education; Goals and Objectives; Management Practices and Processes; Performance Improvement; Research; Motivation and Incentives

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2014
Working Paper

Cleaning House: The Impact of Information Technology on Employee Corruption and Performance

By: Lamar Pierce, Daniel Snow and Andrew McAfee

This paper examines how firm investments in technology-based employee monitoring impact both misconduct and productivity. We use unique and detailed theft and sales data from 392 restaurant locations from five firms that adopt a theft monitoring information technology... View Details

Keywords: Management Practices and Processes; Information Technology; Ethics; Performance Productivity; Employees

Citation

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March 2009
Case

Bausch & Lomb, Inc.: Pressure to Perform (A)

By: Robert L. Simons

This case breaks the existing (and still available) Bausch & Lomb, Inc.: Pressure to Perform case into an (A) and a (B) case. The (A) case describes the revenue recognition concerns as of early-1994 and the organizational context within which the decisions were made. View Details

Keywords: Business Earnings; Revenue; Accounting; Management Practices and Processes; Situation or Environment; Earnings Management; Medical Devices and Supplies Industry; United States

Citation

Educators

01 Dec 2018
News

Trade Off

where is it from? By trying to manage trade flows in any specific product through tariffs or barriers, you will affect many other elements with effects that are difficult to predict. SR: For millennia, most trade was either in raw... View Details

April 2010
Supplement

Bill Nichol Negotiates with Walmart: Hard Bargains over Soft Goods (B)

By: James K. Sebenius and Ellen Knebel

This case describes the multi-prong negotiating approach that Bill Nichol, Kentucky Derby Hosiery Co. CEO, took to deal with an ultimatum from his largest customer, as well as the outcome of this process. It concludes with a number of Nichol's observations about... View Details

Keywords: Customers; Management Practices and Processes; Negotiation Deal; Outcome or Result; Business and Stakeholder Relations; Retail Industry

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June 2010
Teaching Note

Cincinnati Children's Hospital Medical Center (TN)

By: Anita L. Tucker

Teaching Note for 609109. View Details

Keywords: Quality; Performance Improvement; Management Practices and Processes; Strategy; Business Units; Science; Health Industry

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October 2009
Article

Making Time Off Predictable—and Required

By: Leslie Perlow and Jessica L. Porter

People in professional services believe a 24/7 work ethic is essential for getting ahead—and so they work 60-plus hours a week and stay tethered to their BlackBerrys. This perpetuates a vicious cycle: Responsiveness breeds the need for more responsiveness. When people... View Details

Keywords: Management Practices and Processes; Performance Expectations; Performance Productivity; Work-Life Balance; Service Industry

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19 Dec 2016
News

Harvard Students Help Mom-and-Pop Shops Get off the Ground

restaurants, and neighborhood bakeries in Dorchester, Jamaica Plain, and Somerville, Mugford told the Boston Globe. And the experience has been eye-opening. “The projects I’ve worked on for boards took months and months,” said Lia Prendergast (MBA 2017), who worked... View Details

Keywords: retail

December 2001 (Revised February 2006)
Background Note

An Options-led Approach to Making Strategic Choices

By: Jan W. Rivkin

Summarizes some of the pitfalls of conventional strategic planning processes and proposes an alternative approach to making strategic choices. View Details

Keywords: Decisions; Management Practices and Processes; Strategic Planning; Strategy

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01 Sep 2003
News

Business Plan Contest

Gyaana faculty advisor Professor of Management Practice Allen S. Grossman with team members Meghna Modi, Arvind Krishnamurthy, and Raj K. De Datta (all MBA ’03). FBC team members Brian T. Hoskins (MBA ’03)... View Details

Keywords: contests; Colleges, Universities, and Professional Schools; Educational Services

01 Dec 2001
News

Corporate Governance Conference Addresses Global Challenges

corporate-governance practices to reap similar benefits. "I think all kinds of business institutions are trying to achieve transparency," said Froot. "Effective global governance isn't completely encompassed in one type of ownership." The... View Details

Keywords: Laura Singleton; Corporate, Subsidiary, and Regional Managing Offices; Corporate, Subsidiary, and Regional Managing Offices; Corporate, Subsidiary, and Regional Managing Offices; Corporate, Subsidiary, and Regional Managing Offices

19 Feb 2021
News

3 Steps to Better Virtual Meetings

25 Sep 2009
News

Are You Being Served?

alumni like former IRS commissioner Charles Rossotti (MBA ’64) brought customer service best practices from the private sector to government (http://www.alumni.hbs.edu/bulletin/2000/april/qanda.html). Of course, a new generation of HBS... View Details

Keywords: Garry Emmons; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training