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All HBS Web
(4,271)
- People (13)
- News (878)
- Research (2,456)
- Events (10)
- Multimedia (6)
- Faculty Publications (1,399)
- 23 Mar 2023
- News
SVB Crash Analysis
banking system, the government should follow the lead of other countries and create “payment banks” that take little-to-no risk, are highly regulated, and have access to the payment network. Silicon Valley Bank’s Focus on Startups Was a...
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- 31 Mar 2002
- Research & Ideas
You’re Wasting Your Employees! What You Can Do About It
Most managers today understand the strategic implications of the information-based, knowledge-driven, service-intensive economy. They know what the new game requires: speed, flexibility and continuous self-renewal. They even are...
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- Fast Answer
Executive changes
Where can I find information on management or executive changes? Factiva: click the next to Subject. Type management moves in the search box and click heading to add to the search. Click the ...
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- 01 Sep 2007
- News
Letters to the Editor
HBS, I don’t remember any of my professors as having been openly left-wing or right-wing political ideologues. We studied business management and the “bottom line.” But since Professor Kanter has introduced the subject of political...
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Keywords:
Educational Services
- 08 Dec 2008
- Research & Ideas
Thinking Twice About Supply-Chain Layoffs
"Someone asked me why I'm interested in labor in the supply chain. The answer from my head is that we have evidence of how important people are to the total equation. So my future research will definitely focus on identifying better...
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- November 2002 (Revised June 2003)
- Case
Monsanto: Leadership in a New Environment
By: Ray A. Goldberg, James Weber and James M Beagle
Monsanto is the biotechnology leader in agriculture. How does it use its leadership in Round Up to fund long-term research and development in biotechnology that is acceptable to the priority system of consumers in different parts of the world? Includes color exhibits.
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Keywords:
Research and Development;
Science-Based Business;
Food;
Business or Company Management;
Agribusiness;
Industry Growth;
Customer Focus and Relationships;
Globalization;
Leadership;
Biotechnology Industry;
Agriculture and Agribusiness Industry;
United States
Goldberg, Ray A., James Weber, and James M Beagle. "Monsanto: Leadership in a New Environment." Harvard Business School Case 903-419, November 2002. (Revised June 2003.)
- September 2000
- Background Note
Professional Services Module Five: Serving Clients Effectively
By: Thomas J. DeLong, Ashish Nanda and Scot H. Landry
It is imperative for the internal systems and processes to be connected to the external processes of client management, competitive adaptation, and service delivery.
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Keywords:
Competency and Skills;
Customer Relationship Management;
Knowledge Acquisition;
Service Delivery;
Performance Effectiveness;
Adaptation;
Competitive Strategy
DeLong, Thomas J., Ashish Nanda, and Scot H. Landry. "Professional Services Module Five: Serving Clients Effectively." Harvard Business School Background Note 801-011, September 2000.
- 01 Jun 2009
- News
Magician Turns HBS Upside Down
a performance by Jason Randal, one of the world’s greatest magicians, he knew he had to get Randal to speak to students in his Managing Innovation elective course. “One theme of the course is the role of individual innovators and the...
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- 19 Nov 2020
- News
How Panera’s CEO Learned to Go Against the Grain
it’s time to hang my boots, I want to be remembered as somebody who helped people become much better.” After her death, Chaudhary took a sabbatical and arrived on campus for the Advanced Management Program, where he met Professor Ranjay...
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- 01 Jun 2001
- News
HBS Press Books in Brief
they must do to reshape their businesses for the 21st century. The Attention Economy: Understanding the New Currency of Business, by Thomas H. Davenport and John C. Beck, presents a revolutionary model for managing and measuring...
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- Web
Advancing Social Enterprise | Social Enterprise | Harvard Business School
Endeavor office or at one of the high-impact business entrepreneurs that we support. Why SEI @ HBS? HBS has played a leading role in advancing social enterprise as a field of study. At HBS, the worlds of entrepreneurship, social challenges, and View Details
- 01 Jun 2003
- News
New Course on Leadership, Values, and Corporate Accountability
and the addition of new content to an existing course, as well as some streamlining of other offerings. The new course, which will be offered in 25-30 sessions, will focus on leader-ship, values, and corporate accountability. It will...
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- Web
Umbulizer Wins 2018 New Venture Competition Social Enterprise Track | Social Enterprise | Harvard Business School
Umbulizer Wins 2018 New Venture Competition Social Enterprise Track More Impact Stories A Pathway to Pursue Aspirations Mizuho Kanai 2018 While Mizuho Kanai (MBA 2018) was fulfilling her summer internship at NPR, her manager recommended...
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- 01 Dec 2016
- News
Inside Modern HR
(think data analytics) as global competition for skilled workers increases. Matthew Breitfelder’s (MBA 2002) transition to the field came midcareer, after stints as an international economist at the US Department of Commerce, a corporate strategist, and a View Details
Keywords:
Julia Hanna
- 20 Dec 2018
- Blog Post
A Time For Opportunity In Food and Agriculture
helping to run so-called “disruptors.” Yi Chen (MBA 2014) is VP of Product for Toast, Inc., a customizable point-of-sale and management system for restaurants. Nicole Ledoux (MBA 2008) is Co-Founder of 88 Acres, which bakes and...
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- January 2013
- Case
Zappos.com 2009: Clothing, Customer Service, and Company Culture (MM)
By: Frances X. Frei and Robin J. Ely
On July 17, 2009, Zappos.com, a privately-held online retailer of shoes, clothing, and other soft-line retail categories, learned that Amazon.com, a $19 billion multinational online retailer, had won its Board of Directors' approval to offer to merge the two companies....
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Keywords:
Customer Relationship Management;
Internet and the Web;
Mergers and Acquisitions;
Organizational Culture;
Growth and Development Strategy;
Apparel and Accessories Industry;
Retail Industry
Frei, Frances X., and Robin J. Ely. "Zappos.com 2009: Clothing, Customer Service, and Company Culture (MM)." Harvard Business School Multimedia/Video Case 612-701, January 2013.
- June 2012
- Case
PV Technologies, Inc.: Were They Asleep at the Switch?
By: Frank V. Cespedes and Diane Badame
PV Technologies, Inc. is an industry-leading manufacturer of photovoltaic inverters used to convert the direct current output of solar panels into alternating current for the commercial power grid. In conjunction with a request for proposal, the company's largest...
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Keywords:
Marketing Strategy;
Customer Relationship Management;
Competitive Strategy;
Product Marketing;
Energy Industry;
Technology Industry;
United States
Cespedes, Frank V., and Diane Badame. "PV Technologies, Inc.: Were They Asleep at the Switch?" Harvard Business School Brief Case 913-505, June 2012.
- 25 Aug 2014
- News
Wendell P. Weeks, MBA 1987
Corning 2007 Named Chairman, Corning 2007 Corning markets Gorilla Glass 2013 Fast Company names Corning one of World’s 50 Most Innovative Companies Chairman and CEO, Corning Incorporated As CEO of Corning Incorporated, Wendell Weeks View Details
Keywords:
Susan Young
- Web
Doctoral Affiliates - Business & Environment
Ashley Palmarozzo is a doctoral student in the Technology and Operations Management (TOM) unit at Harvard Business School. Kala Viswanathan Doctoral student Kala Viswanathan is a doctoral student in the Technology and Operations View Details
- 01 Feb 2000
- News
HBS Honored for Addressing Business and Societal Issues
a statement urging more business schools to focus on those areas. "The ability to integrate these considerations into business activities is a competitive advantage," the CEOs wrote. "Critical to success in these endeavors are...
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