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Show Results For
- All HBS Web
(6,319)
- People (17)
- News (1,308)
- Research (3,809)
- Events (41)
- Multimedia (62)
- Faculty Publications (2,126)
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- 14 Jul 2010
- Working Paper Summaries
From Russia with Love: The Impact of Relocated Firms on Incumbent Survival
- 06 Jun 2008
- What Do You Think?
Why Don’t Managers Think Deeply?
short-term performance is at stake, (2) the fear of disruption resulting from "thinking differently and deeply," (3) the potential psychological cost of changing one's mind resulting from deep thinking, and (4) the lack of... View Details
Keywords: by Jim Heskett
- 25 Sep 2019
- Research & Ideas
The Economic Cost of Physician Burnout
a spreadsheet tool they developed that any organization can use to plug in their own figures and calculate their own potential costs of not dealing with burnout. “In every other management decision, you try to have as complete a picture... View Details
- 10 Aug 2015
- Research & Ideas
New Medical Devices Get To Patients Too Slowly
accelerate that process without thus far any evidence of safety concerns," says Stern. In other words, just by streamlining its procedures and new product requirements, the FDA can shave months off the time that it takes to get needed devices into the hands that need... View Details
- January 2014
- Teaching Note
The PGA Tour
By: Ramon Casadesus-Masanell and Cole Magrath
In 1994, the PGA Tour (the "Tour"), the dominant incumbent professional golf circuit, had created tremendous value for its players. In the 1974 season, players competed for $8 million in prize money; by the 1994 season, the total prize purse had increased to $56... View Details
- January 2014
- Supplement
The PGA Tour (C)
By: Ramon Casadesus-Masanell and Cole Magrath
In 1994, the PGA Tour (the "Tour"), the dominant incumbent professional golf circuit, had created tremendous value for its players. In the 1974 season, players competed for $8 million in prize money; by the 1994 season, the total prize purse had increased to $56... View Details
- 24 May 2022
- Research & Ideas
Career Advice for Minorities and Women: Sharing Your Identity Can Open Doors
seeking help explicitly call out their identity as Black, Latinx, or female, others become more aware of the potential for discrimination, the research shows. And when people are on high alert for their own unconscious bias, they tend to... View Details
Keywords: by Pamela Reynolds
- 04 Jun 2018
- What Do You Think?
Are There Conditions Under Which Directors Should Consider Hiring a CEO Fired Elsewhere for Inappropriate Behavior?
circumstances under which such a hire might be made. Michael E opined, “I don’t believe you can generalize across the breadth of potential situations all people deserve second chances under appropriate conditions as difficult as it may... View Details
Keywords: by James Heskett
- 12 Oct 2022
- Research & Ideas
When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb
Luca, is that business leaders need to accept the responsibility of creating a more inclusive society. When they ignore the potential for bias, they may inadvertently harm their customers, he says. Luca has been contacted by Airbnb about... View Details
- 24 Feb 2014
- Working Paper Summaries
Integrated Reporting and Investor Clientele
- 10 Jun 2010
- Working Paper Summaries
Corporate Governance and Internal Capital Markets
Keywords: by Zacharias Sautner & Belén Villalonga
- 2024
- Working Paper
Don’t Expect Juniors to Teach Senior Professionals to Use Generative AI: Emerging Technology Risks and Novice AI Risk Mitigation Tactics
By: Katherine C. Kellogg, Hila Lifshitz-Assaf, Steven Randazzo, Ethan Mollick, Fabrizio Dell'Acqua, Edward McFowland III, François Candelon and Karim R. Lakhani
The literature on communities of practice demonstrates that a proven way for senior professionals to upskill
themselves in the use of new technologies that undermine existing expertise is to learn from junior
professionals. It notes that juniors may be better able... View Details
Kellogg, Katherine C., Hila Lifshitz-Assaf, Steven Randazzo, Ethan Mollick, Fabrizio Dell'Acqua, Edward McFowland III, François Candelon, and Karim R. Lakhani. "Don’t Expect Juniors to Teach Senior Professionals to Use Generative AI: Emerging Technology Risks and Novice AI Risk Mitigation Tactics." Harvard Business School Working Paper, No. 24-074, June 2024.
- September 2021
- Case
Posse Foundation: Developing Strong Leaders from Diverse Backgrounds
By: John J-H Kim, Robin Mendelson and Julia Kelley
Founded in 1989, Posse Foundation was a nonprofit organization with a mission of developing future leaders who reflected the U.S.’s rich diversity. The organization ran a selective, localized admissions process in 10 U.S. cities to identify outstanding students with... View Details
Keywords: COVID-19 Pandemic; Education; Higher Education; Decision Making; Demographics; Diversity; Ethnicity; Income; Race; Values and Beliefs; Geography; Geographic Scope; Growth and Development; Leadership; Leading Change; Goals and Objectives; Growth and Development Strategy; Mission and Purpose; Partners and Partnerships; Social Enterprise; Nonprofit Organizations; Identity; Social Issues; Wealth and Poverty; Expansion; Education Industry; North and Central America; United States
Kim, John J-H, Robin Mendelson, and Julia Kelley. "Posse Foundation: Developing Strong Leaders from Diverse Backgrounds." Harvard Business School Case 322-016, September 2021.
- Article
Values, Purpose, Meaning, and Expectations: Why Culture and Context Matter
The "rational person" standard, based on assumptions of economic self-interest, has long prevailed in legal reasoning. But understanding of decision making, behavioral choices, and possibilities for action must be enlarged to include a variety of factors that give... View Details
Keywords: Standards; Interests; Decision Making; Behavior; Value; Groups and Teams; Performance Expectations; Organizational Culture; Leadership; Business Cycles; Forecasting and Prediction; Motivation and Incentives
Kanter, Rosabeth M. "Values, Purpose, Meaning, and Expectations: Why Culture and Context Matter." Alabama Law Review 62, no. 5 (2011).
- 2006
- Working Paper
The Value of a 'Free' Customer
By: Sunil Gupta, Carl F. Mela and Jose M. Vidal-Sanz
Central to a firm's growth and marketing policy is the revenus and profit potential of its customer assets. As a result, there has been a recent proliferation of work regarding customer lifetime value. However, extant research in this area is silent regarding how to... View Details
Gupta, Sunil, Carl F. Mela, and Jose M. Vidal-Sanz. "The Value of a 'Free' Customer." Harvard Business School Working Paper, No. 07-035, December 2006.
- 03 Jan 2017
- First Look
January 3, 2017
research and technological innovation, this approach is misguided and potentially risky. This article argues that researchers need to pay close attention to issues such as biases in data collection and spurious correlation. Publisher's... View Details
Keywords: Carmen Nobel
- 17 Jan 2019
- Research & Ideas
Why Business Should Support Employees Who Are Caregivers
careers began when men dominated the workforce and women shouldered all caregiving needs. Now a vicious cycle persists: Employees suffer in silence and eschew potentially helpful benefits, and employers assume that employees are coping... View Details
- 17 Dec 2007
- Research & Ideas
The Rise of Medical Tourism
founder and chairman of Apollo Hospitals, says he spent a lot of time studying specialists almost like an executive search firm would, to identify their pleasure points and pain points in terms of building a successful practice in the West and View Details
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
businesses, the impetus for change enabled them to discover unmet demand within their customer segments, or even entirely new customer segments with potential for growth. Case 1: Adapt to customers’ needs Logistics Co is a major player in... View Details
- 02 Aug 2007
- What Do You Think?
How Will Millennials Manage?
email, among others, that "the new disinterested treatment of our fellow man will be the norm, not the exception." Just how millennials realize their full potential as managers was a matter of discussion. According to Mou... View Details
Keywords: by Jim Heskett