Performance Management - Publications - Faculty & Research

06 Oct 2003
Research & Ideas

The Problem with Hedge Funds

investment management themselves. Sensing this demand, which is what they do best, investment banks are now creating funds, which then are invested in other funds. This is the big new thing, the fund of funds. People who View Details

Keywords: by D. Quinn Mills

01 Feb 1999
News

Too Much of a Good Thing?

managers that are directly affected by the problem. In such cases, the overriding concern for firms becomes whether to restructure or otherwise change existing arrangements, or to exit the business in question altogether. These are... View Details

Keywords: Garry Emmons

01 May 2020
Blog Post

5 Reasons to Join a Club at HBS

Aaron Hancock is a member of the HBS Class of 2021. He serves as Senator for Section H and is the Chair of the Senate Clubs Committee. He is also one of the incoming Co-Presidents for the African American Student Union (AASU). Aaron is originally from Charlotte, NC and... View Details

Web

Sustainable Investing Course | HBS Online

environmental, social, and governance (ESG) factors, and learn how to incorporate them into investment decisions and measure and manage their impact. 6 weeks 5 hours per week 6 modules Self-Paced with regular deadlines This course earns... View Details

07 Nov 2006
First Look

First Look: November 7, 2006

engineering development and construction projects. In what ways are the challenges of managing large, complex projects different from the challenges of managing other large industrial activities? How is it... View Details

Keywords: Sean Silverthorne

10 Sep 2001
Research & Ideas

Do You Have Change Fatigue?

efforts fail for two main reasons, says Garvin: Poor design. These include the failure to address the underlying processes used to get the work done (for example, the performance management system, or the... View Details

Keywords: by Nick Morgan

April 1991 (Revised July 1992)
Case

Koito Manufacturing Ltd.

By: W. Carl Kester and Robert W. Lightfoot

Having acquired a 26% stake in Koito Manufacturing, a Japanese automotive parts supplier in the Toyota Group, T. Boone Pickens seeks a seat on Koito's board of directors. Koito's management resists, claiming Pickens is an unhelpful greenmailer, not a true long-term... View Details

Keywords: Acquisition; Debates; Corporate Governance; Production; Supply Chain; Performance Efficiency; Welfare; Auto Industry; Japan; United States

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February 2003
Background Note

Leading Teams

By: Jeffrey T. Polzer

This note which describes the architecture and processes that characterize effective teams, begins by detailing the steps involved in designing a team, from diagnosing the complexity, interdependence, and objectives of the task to harnessing the key resources teams... View Details

Keywords: Communication; Decision Making; Leadership; Managerial Roles; Performance Effectiveness; Groups and Teams

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20 Sep 2022
Research & Ideas

How Partisan Politics Play Out in American Boardrooms

American corporations have never been more partisan—starting at the top with executives who often bring on like-minded managers belonging to the same political party. Now, new research shows that when boardrooms are dominated by one... View Details

Keywords: by Pamela Reynolds

27 Oct 2008
Lessons from the Classroom

Achieving Excellence in Nonprofits

and executive management team is alike; every unhappy board and executive management team is unhappy in its own special way. In high-performing SMDOs, the board and executive View Details

Keywords: by Sean Silverthorne

20 Apr 2021
Book

A Simple Question That Can Guide Companies to Epic Success

New Video: Books@Baker Interview with Felix Oberholzer-Gee Click to watch. Some companies gain advantage by commanding premium prices. Others lean on their world-class talent. But, a small slice of companies manages to do both—and... View Details

Keywords: by Danielle Kost

28 Jul 2008
Research & Ideas

Making the Decision to Franchise (or not)

customer-facing operating environment affects organizational design choices such as control systems, incentives, performance measurement, and ownership structures," explains Campbell. "Even firms that have very standardized business... View Details

Keywords: by Julia Hanna; Retail

30 Jun 2008
Research & Ideas

Rethinking Retirement Planning

place an undue burden on workers who don't have the interest, time, or expertise to manage their finances. A pioneer in translating finance and mathematics into practical, Wall Street-ready models, Merton was awarded the 1997 Nobel... View Details

Keywords: by Julia Hanna; Banking; Financial Services

05 Sep 2014
News

Keeping Education in Check

David Berman (MBA 1991) is a successful hedge fund manager and a regular commentator on CNBC and Bloomberg TV, who has been deemed “the king of the retail jungle” by Fortune. But none of this, he says, would have been possible without the... View Details

Keywords: Maureen Harmon

08 Feb 2000
Research & Ideas

Building Effective R&D Capabilities Abroad

home-base-exploiting site, in which information flows to the foreign laboratory from the central lab at home. (See the exhibit, "How Information Flows Between Home-Base and Foreign R&D Sites.")The particular type of foreign R&D site determines the... View Details

Keywords: by Walter Kuemmerle

31 Aug 2020
What Do You Think?

Why Don’t More Organizations Understand the Power of Diversity and Inclusion?

causal relationship between diversity and profitability, then management can safely argue that managing for diversity is a way to increase shareholder value. If, however, the relationship is negative, then... View Details

Keywords: by James Heskett

October 2011 (Revised July 2013)
Case

Delta/Signal Corp.

By: V.G. Narayanan, Lisa Brem and Matthew Packard

This auto parts company has just ousted its longtime CEO and founder, and the new, professional CEO is badly in need of a coherent strategy, clear objectives and metrics, and initiatives that are aligned with the strategy and objectives. Will the balanced scorecard... View Details

Keywords: Balanced Scorecard; Business Strategy; Financial Reporting; Leading Change; Performance Evaluation; Growth and Development Strategy; Web Services Industry; Auto Industry

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01 Sep 2022
What Do You Think?

Is It Time to Consider Lifting Tariffs on Chinese Imports?

the two countries have managed to alienate each other. It includes everything from blame about COVID-19 to suppression of minorities in China to the US policy toward Taiwan and “One China” to military action in waters adjacent to China to... View Details

Keywords: Re: James L. Heskett

29 Oct 2020
Blog Post

Delving Deeper into Development with the MBA/MPA-ID Program – a Q+A with Zainab Raji (MBA/MPA-ID 2022)

education, hard work, and generosity played in their lives. One story I often reflect on is my grandpa’s path to school. During his childhood years, children could not attend school until their right hands could reach over their heads and touch their left ears. Even... View Details

August 1998 (Revised December 1998)
Case

Wells Fargo Online Financial Services (B)

By: Robert S. Kaplan and Nicole Tempest

Describes how the Balanced Scorecard built by the Online Financial Services (OFS) group is used to select the highest-priority initiatives for the organization. Currently, initiatives arise continually throughout the organization, and management spends considerable... View Details