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  • August 2008
  • Case

The Chubb Corporation in China

By: Li Jin, Michael Shih-ta Chen and Aldo Sesia
The Chubb Corporation, headquartered in the U.S., was the holding company for a number of property and casualty insurance companies which operated in 29 countries. In 1979, the Chinese government, as part of its "reform and open" policy invited a delegation of Chubb... View Details
Keywords: Insurance; Globalized Firms and Management; Growth and Development Strategy; Emerging Markets; Market Entry and Exit; Business and Government Relations; Insurance Industry; China; United States
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  • September 2007 (Revised April 2013)
  • Case

Peter Welz: When a Marquee Prospect Plays Hardball (A)

By: James K. Sebenius and Ellen Knebel
Describes the hardball tactics facing Peter Welz, who seeks to negotiate a make-or-break contract with a vastly larger potential client. Welz's counterpart team is led by Preston Spitzer, a notoriously tough player who fully understands his side's massive advantages in... View Details
Keywords: Negotiation Process; Negotiation Tactics; Behavior; Conflict and Resolution; Competitive Advantage
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  • January 2002 (Revised April 2002)
  • Case

Space Data Corporation

By: Alan D. MacCormack and Jay Wynn
Space Data Corp. plans to partner with the U.S. National Weather Service to place transceivers on weather balloons and thereby create a national mobile communications network. The company is in the late development stages and is planning to launch a regional test that... View Details
Keywords: Wireless Technology; Business Startups; Business Processes; Adaptation; Partners and Partnerships; Opportunities; Telecommunications Industry; Public Administration Industry; United States
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  • February 2001 (Revised March 2003)
  • Case

Extricity Inc.

Extricity provides software that triggers and automates information flows between collaborating businesses. Its products interface with the legacy information systems already in use by customers, extract information from them, and send this information over the... View Details
Keywords: Product Positioning; Internet and the Web; Information Technology; Applications and Software; Information Technology Industry
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  • February 1998 (Revised June 2000)
  • Case

Delamere Vineyard

Delamere Vineyard is a small, integrated winemaking business in Tasmania, specializing in pinot noir (red) and chardonnay (white) wines. Richard Richardson, Delamere's owner and winemaker, manages and operates the vineyard and winery largely alone. His products have... View Details
Keywords: Plant-Based Agribusiness; Quality; Production; Agriculture and Agribusiness Industry; Food and Beverage Industry; Australia
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  • 2001
  • Working Paper

Airbus vs. Boeing in Superjumbos: Credibility and Preemption

By: Benjamin C. Esty and Pankaj Ghemawat
In December 2000, Airbus formally committed to spend $12 billion to develop and launch a 555-seat superjumbo plane known as the A380. Prior to and after Airbus’ commitment, Boeing started and canceled several initiatives aimed at developing a “stretch jumbo” with... View Details
Keywords: Air Transportation; Product Development; Market Entry and Exit; Valuation; Game Theory
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  • 08 Sep 2010
  • News

Emerging Scholar Award

    Importance of Being Causal

    Causal inference is the study of how actions, interventions, or treatments affect outcomes of interest. The methods that have received the lion’s share of attention in the data science literature for establishing causation are variations of randomized... View Details

      Innovations in Governance

      In this paper we explore the innovations in governance that have promoted investment and growth. Some policymakers have tinkered with their country's institutions, some have undertaken wholesale changes, while others have attempted to influence the rules in other... View Details

        Rethinking the Profession Formerly Known as Advertising: How Data Science Is Disrupting the Work of Agencies

        Speaker's Box, Journal of Advertising Research
        “Speaker’s Box” invites academics and practitioners to identify potential areas of research affecting marketing and advertising. Its intention is to bridge the gap between the length... View Details

          When the Thought Doesn’t Count

          We’ve all been there. You ask a colleague for help with something, maybe a tricky research design or a difficult student. They agree to help, but their assistance misses its mark. You wonder what happened and, if you turn to existing research and theory, you... View Details
          • 01 Sep 2021
          • Op-Ed

          How Women Can Learn from Even Biased Feedback

          that the feedback giver has positive intent." To see what I mean, imagine being told, “You need to be more assertive” or “You need to show your potential more fully.” These types of statements, which women often receive, are so ambiguous... View Details
          Keywords: by Francesca Gino
          • 24 Feb 2016
          • Research & Ideas

          Why It's Best to Take Tests Early in the Day

          administrations would do well to standardize the time of day that students take standardized tests. But barring that, the research at least highlights the important role of time of day. “I see two potential implications,” says Sievertsen.... View Details
          Keywords: by Carmen Nobel; Education
          • 05 Mar 2009
          • What Do You Think?

          How Frank or Deceptive Should Leaders Be?

          as "transparency," are in vogue these days. Perhaps we should add "self-fulfilling prophecies" to the list. They have become particularly relevant as comparisons of the current economic situation to the Great Depression have given way to increasing... View Details
          Keywords: by Jim Heskett
          • 09 Sep 2009
          • First Look

          First Look: September 9

          Many organizations have implemented incident reporting systems to highlight actual and potential operational failures in order to encourage problem solving and prevent subsequent failures. Our study is among the first to develop and... View Details
          Keywords: Martha Lagace
          • Web

          Rising Leaders for Social Impact Forum | Social Enterprise | Harvard Business School

          The Rising Leaders Forum is HBS’s premier offering for social impact focused students. Through carefully tailored content and small peer group discussion, our highest potential change leaders are engaged in reflection, conversations,... View Details
          • 15 Mar 2016
          • First Look

          March 15, 2016

          confirm the influence of issue framing on public opinion and suggest that CEOs can sway public opinion, potentially to the same extent as prominent politicians. Moreover, Cook’s CEO activism increased consumer intentions to purchase Apple... View Details
          • 14 Jun 2021
          • Op-Ed

          When Your Nerves Get the Best of You, Change the Narrative

          phenomenon holds true outside of medicine. How I expect to do at something beforehand—whether a meeting with a potential client, a joint project with new colleagues, or teaching a class full of executives—actively influences how I... View Details
          Keywords: by Francesca Gino
          • Web

          Creating an Inclusive Recruiting Process for Candidates with Diverse Abilities - Recruiting

          looking for, and how you’re evaluating candidates. This creates an environment where people can understand what is expected and potentially ask for accommodations.” Have Authentic & Honest Conversations Transparency also extends to... View Details
          • 23 Dec 2014
          • First Look

          First Look: December 23

          the sense that research can be directed to either clean or dirty technologies. If dirty technologies are more advanced to start with, the potential transition to clean technology can be difficult both because clean research must climb... View Details
          Keywords: Carmen Nobel