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Show Results For
- All HBS Web
(4,701)
- People (27)
- News (1,254)
- Research (2,740)
- Events (13)
- Multimedia (11)
- Faculty Publications (1,488)
- Profile
Gerald Chertavian
his new wife, Kate, where he ran marketing for a financial services firm before cofounding Conduit Communications, a consulting firm focused on the nascent field of Internet marketing. He spent several years... View Details
- Fast Answer
India - Industry specific research
manufacturers. Automotive Advisory Service Ernst & Young's India... View Details
- 01 Jun 1999
- News
Where Main Street Meets Wall Street
have made an important contribution to both the democratization and the strengthening of the American economy," says HBS professor Jay O. Light, an expert on the financial services industry. And now, according to Light and other... View Details
Keywords: Garry Emmons
- 01 Mar 2010
- News
Star Turn
Courtesy Ascent Media Once an IT staffer at HBS, José Royo (MBA ’98) is CEO of Ascent Media Group, which provides postproduction and digital media services to Hollywood’s major movie studios. Royo earned a... View Details
- 25 Feb 2021
- News
Building Hope
double the general population and has “increased substantially” for veterans, ages 18 to 34, since 2005. For Mike Zapolin (OPM 33, 2004), this was a seemingly intractable problem that deserved a radical solution. Zapolin, who goes by “Zappy,” is a longtime View Details
Keywords: Daniel Morrell
- 01 Apr 2000
- News
Strike Up the Broad(band)
open-standards, fertile software platform from which thousands of novel applications will bloom." While many of those new applications will benefit consumers, the authors raise concerns that the technology might exacerbate the "Big Brother dilemma" -- giving View Details
- 01 Dec 2002
- News
Extra! Extra! Newspapers Miss the Story
compared with other online content sites. In an effort to defend their print businesses, newspapers have failed to realize that a new business is growing all around them,” says Gilbert. For example, he adds, “the Internet is the only... View Details
- 05 Sep 2014
- Blog Post
CPD on the Road in Manila
the 40+ medians common throughout Europe and Japan. Labor continues to be one of the country’s biggest exports with overseas workers remitting cash to their families back home, but there’s a growing local consumer market. With 38 million View Details
- 11 Jun 2020
- In Practice
Are Digital Organizations Better at Overcoming COVID?
provided but to augment and expand their offerings. Telemedicine is a terrific example of this. Many health care providers have already moved to virtual visits and ramped up new types of View Details
Keywords: by Danielle Kost
- 25 Aug 2022
- News
Case Study: Sound Check
secured funding, built the platform, and ran a series of paid pilots; all of the participants signed on as clients. Looking to the future, the co-CEOs see opportunities as wide as the web itself: “We think the entire internet is going in... View Details
- 01 May 2000
- What Do You Think?
Can You Hard-Wire Performance?
Summing Up Hard-wiring Performance Is Great In Concept...but.... The responses to the concept of promising and delivering results rather than selling products or services are in, and you've agreed that hard-wiring performance is a winning... View Details
Keywords: by James Heskett
- 08 Apr 2009
- Research & Ideas
Clayton Christensen on Disrupting Health Care
for the number and cost of the services they provide rather than by the value of those services in helping patients. In short, medical professionals make money when their... View Details
- July 2001 (Revised February 2002)
- Case
Enspire Learning
An MBA student founds an e-education business and must decide which customers to target and which products/services to produce. View Details
Keywords: Customer Relationship Management; Internet and the Web; Service Delivery; Education; Business Startups; Planning; Web Services Industry; Web Services Industry
Hallowell, Roger H., Frank J Andrasco, Hans ten Cate, and Bjorn Billhardt. "Enspire Learning." Harvard Business School Case 802-001, July 2001. (Revised February 2002.)
- 01 Dec 2000
- News
Latin America's Decade
total Internet e-commerce activity will range from $5 billion to $8 billion by 2003. The purpose of Leonel Azuela's Quaxar e-consulting service is to bring comprehensive View Details
Keywords: Garry Emmons and Julia Hanna; Latin America; research; infrastructure; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services
- 01 Apr 2002
- News
Dot Vertigo
"dot nothings"; that legacy systems can be built upon; that the United States is the Internet leader; that PCs provide the only access to the Internet; and that English is the language of the Internet. Nolan... View Details
- 12 Oct 1999
- Research & Ideas
Building Competitive Advantage Through Operations
in order to proceed with business as usual; today, firms with superior and novel operations can generate huge competitive advantage because of them. Second, where operations was once viewed primarily as a manufacturing function, service... View Details
Keywords: by Staff
- 05 Jun 2000
- What Do You Think?
What’s Happening to Our Patience?
meet product and service providers more than halfway on this issue? One respondent is convinced that "patience is a frontier of competition." If this is true, there may be a real competitive... View Details
Keywords: by James Heskett
- 01 Sep 2005
- News
Business Plan Contest Has Many Winners
With its ninth annual competition last May, the HBS Business Plan Contest has become a well-established start-up that hits “home runs” every year. This year’s traditional track winner was Karen Grajwer (MBA ’05), founder of Uplift, an View Details
- 01 Jun 1997
- News
Thomas C. Høegh
things." A principal organizer of this year's student-led "Cyberposium" conference about the Internet, Høegh has worked as content manager for Firefly, the innovative Internet startup, and serves on the boards of several online companies.... View Details
Keywords: Garry Emmons
- 01 Dec 1999
- News
The Message and the Media: Advertising's Brave New World
companies strengthening themselves across several media activities. Thus Disney, which began as an entertainment provider before adding network and cable television companies, now owns a 43 percent stake in Infoseek, the View Details
Keywords: Peter K. Jacobs