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All HBS Web
(2,768)
- People (2)
- News (306)
- Research (2,245)
- Events (12)
- Multimedia (15)
- Faculty Publications (1,417)
- September 1996 (Revised April 1998)
- Case
Mobil USM&R (B): New England Sales and Distribution
By: Robert S. Kaplan
The general manager of a local gasoline/distillate sales and distribution business unit must communicate a new strategy to the unit's 300 employees. An initial strategic planning exercise identified a high-priority list of opportunities that blended the parent...
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Keywords:
Balanced Scorecard;
Adoption;
Strategic Planning;
Customization and Personalization;
Management Practices and Processes;
Growth and Development Strategy;
Measurement and Metrics;
Motivation and Incentives;
Performance Evaluation;
Energy Industry;
Mining Industry;
United States
Kaplan, Robert S. "Mobil USM&R (B): New England Sales and Distribution." Harvard Business School Case 197-026, September 1996. (Revised April 1998.)
- February 2009 (Revised August 2021)
- Supplement
Jieliang Phone Home! (B)
By: Willy Shih, Ethan Bernstein and Nina Bilimoria
At Precision Electro-Tek's mobile phone manufacturing facility in southern China, thousands of operators—bright and capable young men and (mostly) women like Jieliang Hao—are motivated to improve line productivity through small innovations for faster assembly and have...
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Keywords:
Managing People;
Motivation and Incentives;
Behavior;
Production;
Innovation and Invention;
Performance Productivity;
Groups and Teams;
Management Practices and Processes;
Compensation and Benefits;
Labor;
Surveys;
Decisions;
Manufacturing Industry;
China
Shih, Willy, Ethan Bernstein, and Nina Bilimoria. "Jieliang Phone Home! (B)." Harvard Business School Supplement 609-081, February 2009. (Revised August 2021.)
- 28 Apr 2015
- First Look
First Look: April 28
Management: Can a Balanced Scorecard Change a Culture? By: Gibbons, Robert, and Robert S. Kaplan Abstract—Agency theorists, historically, have analyzed what kinds of performance measures should be used in formal incentive contracts. For...
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Keywords:
Sean Silverthorne
- 29 Feb 2016
- HBS Case
Bigbelly's Big Bet on the Digital Trash Can
to a subscription model to ensure that they gain buy-in from the sales force, provide the right incentives to spur sales, and, perhaps most importantly, facilitate a shift away from one-time sales to managing an ongoing, long-term...
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- 28 Aug 2014
- Op-Ed
Government Can Do More to Unfreeze Small Business Credit
program of $100 million with a proven default rate of 5 percent will be "costed" at $5 million, but will deploy $100 million of new capital into the marketplace. A second important piece of SBJA was the effort to infuse capital into smaller banks and View Details
- 09 Jul 2013
- Research & Ideas
Catching Up With Boards--Jay Lorsch
impact. Nonetheless, boards have been focusing strictly on monetary rewards as an incentive for CEOs to achieve desired results, tying the returns that go to stockholders to the size of the chief executive's paycheck. At the same time,...
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Keywords:
by Jim Aisner
- 08 Mar 2012
- Research & Ideas
Unplugged: What Happened to the Smart Grid?
increased demand, but these plants are expensive to maintain. Besides, much of the key power equipment is aging rapidly. After government moved to weaken monopolies that utilities enjoyed, those companies had little incentive to invest in...
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- Web
Making Difficult Decisions: The General Manager’s Job (MDD) - Course Catalog
management skills include how to craft and interpret dialogue, how to diagnose one's own propensities to reduce the likelihood of error, and how to diagnose group dynamics. The role of incentives – formal and informal, real and imagined –...
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- 18 Feb 2013
- Research & Ideas
Breaking Through a Growth Stall
assumptions, business partners, incentive systems, and employee selection criteria. Given the scope of the changes, communication is critical. Q: What are the most important lessons you hope readers will take away from the article? A:...
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Keywords:
by Sean Silverthorne
- 04 May 2010
- First Look
First Look: May 4
firm, which utilizes a large distributor base and depends on this individual distributor base to sell its products, giving explicit incentives for these individual distributors to both sell its products and sign up other distributors. The...
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Keywords:
Martha Lagace
- 14 Dec 2009
- Research & Ideas
Can Entrepreneurs Drive People Movers to Success?
Indeed, Morgantown's system provides more than 10,000 rides per day, continuing for decades with good reliability. Q: What is the potential now for PRTs to "take off," so to speak? What are the incentives both for PRT businesses...
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- Web
Dean Srikant Datar’s 2022 Commencement Remarks | About
incentives and trained salespeople to focus on doing what was best for the customer rather than push a particular product to earn a commission. Other organizations have changed processes to enable representatives to focus on building...
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- 28 Oct 2014
- First Look
First Look: October 28
When the firm operates above this threshold, managing earnings smoothes revenue and cash flow with few long-term consequences. Below it, managing earnings can tip the firm into a vicious cycle of accelerating decline. Our results have important implications for...
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Keywords:
Carmen Nobel
- 02 Jul 2013
- First Look
First Look: July 2
Publications 2006 pub Matching Firms, Managers, and Incentives By: Bandiera, Oriana, Luigi Guiso, Andrea Prat, and Raffaella Sadun Abstract—We exploit a unique combination of administrative sources and survey data to study the match...
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Keywords:
Anna Secino
- 11 Sep 2012
- First Look
First Look: September 11
on schemas, procedural justice, emotion expression, and prosocial behavior. Land Politics and Local State Capacities: The Political Economy of Urban Change in China Author:Meg Rithmire Publication:China Quarterly (forthcoming) Abstract Despite common national...
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Keywords:
Sean Silverthorne
- June 1991 (Revised April 1993)
- Case
Acer, Inc.
By: Robert H. Hayes
Acer is undergoing two major transitions at the time of this case: from a small, entrepreneurially-run company to a large professionally-run one; and from a largely domestic company to a multinational one. After a decade of phenomenal growth, it is now facing a major...
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Keywords:
Transition;
Motivation and Incentives;
Multinational Firms and Management;
Business Growth and Maturation;
Employees;
Resignation and Termination;
Cross-Cultural and Cross-Border Issues;
Diversity;
Computer Industry;
Taiwan
Hayes, Robert H. "Acer, Inc." Harvard Business School Case 691-104, June 1991. (Revised April 1993.)
- 09 Aug 2016
- First Look
August 9, 2016
paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=51309 Innovation under Regulatory Uncertainty: Evidence from Medical Technology By: Stern, Ariel Dora Abstract—This paper explores how the regulatory approval process affects innovation View Details
Keywords:
Sean Silverthorne
- 12 Aug 2008
- Op-Ed
Google-Yahoo Ad Deal is Bad for Online Advertising
sponsored search advertising. Industry estimates indicate that Google earns dramatically higher fees for each search.5 By assigning substantial traffic to Google, Yahoo can increase its short-run revenues.6 But if Yahoo assigns much of its traffic to Google,...
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- 12 Oct 1999
- Research & Ideas
Where Main Street Meets Wall Street
funds offer a level of professional investment management capability and skills once reserved for institutions or wealthy individuals. They provide a strong incentive to save and invest and have been a great source of wealth accumulation...
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- 10 Mar 2009
- First Look
First Look: March 10, 2009
structures, we adopt a process perspective and find that integration was achieved despite an incentive structure that did not support it. By drawing a distinction between the incentive landscape and the...
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Keywords:
Martha Lagace