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Show Results For
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All HBS Web
(6,684)
- People (36)
- News (2,328)
- Research (2,812)
- Events (15)
- Multimedia (63)
- Faculty Publications (1,274)
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- 07 Feb 2005
- Research & Ideas
How “Career Imprinting” Shapes Leaders
top biotech managers, companies leave an imprint of their worldview on young executives through such things as the firm's structure, strategy, and culture. There is a GE imprint, an IBM imprint, a Bain...
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by Mallory Stark
- 05 Jul 2017
- What Do You Think?
Can Innovation Save Us From Ourselves?
Summing Up Do We Need to Give More Attention to the Dark Side of Innovation? Innovation may be able to help us deal with problems such as famine, pollution, and even global warming. But unless it can prove to be just as effective in combating destructive human traits...
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- 26 Jun 2000
- Research & Ideas
A New Ecosystem for Business and Society
survived." Dean Clark continued this theme by discussing issues that businesses, society and higher education need to recognize and confront. For business, he said, the Internet has brought about the creation View Details
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by Martha Lagace
- 10 Jan 2005
- Research & Ideas
How to Put Meaning Back into Leading
reasons why the leadership literature has been recast so that it is solely focused on economic performance, but we believe probably the most important thing is that the obsession with shareholder value beginning in the 1980s led...
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by Martha Lagace
- September 2009
- Teaching Note
HubSpot: Inbound Marketing and Web 2.0 (TN)
By: Thomas J. Steenburgh and Jill Avery
Teaching Note for 509-049.
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- August 2002 (Revised June 2006)
- Case
Great Dakota Bank: Online Banking
By: Frances X. Frei, Youngme E. Moon and Hanna Rodriguez-Farrar
In 2002, Great Dakota Bank's retail division is considering how heavily it should be promoting the company's online banking service. A recent promotional campaign appears to have significantly increased enrollments in online banking, but it is unclear whether the bank...
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Banks and Banking;
Internet and the Web;
Customer Relationship Management;
Consumer Behavior;
Demand and Consumers;
Technological Innovation;
Customer Value and Value Chain;
Customer Satisfaction;
Management;
Service Operations;
Banking Industry
Frei, Frances X., Youngme E. Moon, and Hanna Rodriguez-Farrar. "Great Dakota Bank: Online Banking." Harvard Business School Case 603-011, August 2002. (Revised June 2006.)
- 17 Feb 2016
- Research & Ideas
Man vs. Machine: Which Makes Better Hires?
that compared to an algorithm that has access to much more data on worker outcomes and has been trained to recognize these patterns.” Studies in other settings have shown that many things we typically think View Details
- 06 Nov 2019
- Op-Ed
Torched Planet: The Business Case to Reinvent Almost Everything
The world is. on. fire. The Earth is burning. We only have a little time to arrest climate change, and if we fail to do so the consequences will be both dire and irreversible. We have the technology and the resources to fix things, if we want to. We even have a...
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- 01 Mar 2022
- What Do You Think?
Is It Time for More Reverse Mentoring?
widening the generational gap in using cryptocurrency, buying and storing art and wine with nonfungible tokens, trading new kinds of securities on new internet investment sites offering new features, and...
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by James Heskett
- 05 Sep 2000
- What Do You Think?
Whither the Information Economy?
the Internet "is the result of a product based society." All of this is notwithstanding the fact that manufacturing in our "product based society"...
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by James Heskett
- 18 Nov 2009
- HBS Case
Customer Feedback Not on elBulli’s Menu
"fixing" elBulli turns it into just another restaurant, says Norton: "The things that make it inefficient are part of what makes it so valuable to people." Adrià's other business ventures...
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- 26 Sep 2005
- Research & Ideas
What Perceived Power Brings to Negotiations
negotiation, I'm not sure how I can know whether I'm more powerful than you or you're more powerful than I am or we're equally powerful. One of the things that we've done to further the research is that the...
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by Mallory Stark
- 31 Jan 2012
- First Look
First Look: Jan. 31
they should hear about themselves and their strategies. What to do about it: cultivate a network of junior coaches who are willing to tell you the things you don't want to hear. And seek input on key...
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Sean Silverthorne & Carmen Nobel
- 22 Mar 2010
- Research & Ideas
One Strategy: Aligning Planning and Execution
deep culture of direct sales to corporate customers, the company was slow to take advantage of a rapidly emerging consumer market—at least until founder Michael Dell returned to shake View Details
- 02 Jun 2014
- Research & Ideas
Excerpt: ‘A Social Strategy’
benefit. In the first instance, observing that millions of people connect to friends and strangers on social platforms, some companies have chosen to enter the fray in a similar way, by trying to build relationships with people online as...
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- 04 Aug 2008
- Research & Ideas
How Female Stars Succeed in New Jobs
to stars when they change jobs. Equity analysts are an ideal population to study: Their performance is objectively measured every year, there is a lot of demographic and organizational data on them and their employers, and many View Details
- 04 Nov 2002
- What Do You Think?
What’s Best for the Corporate Brain?
same time remain flexible enough to source new expertise and knowledge from outside the company." The planned termination of the lowest performing employees was characterized as a way "to forget View Details
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by James Heskett
- 01 Feb 2000
- Research & Ideas
Keeping Track: Performance Measurement, Control & Strategy
Dávila, now on the faculty of Stanford Business School. Some thirty case studies are also available in a version of the book geared toward students as well as managers who want to tap more extensively into...
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Re: Robert Simons
- 15 Oct 2008
- First Look
First Look: October 15, 2008
built her career on increasingly large line leadership positions, such as the president of ABC Network, and has no experience in getting things done without line authority. The case lays out the steps she...
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Martha Lagace
- 07 Feb 2007
- Research & Ideas
Dividends from Schumpeter’s Noble Failure
because he wanted to emphasize the economic ebb and flow that defines capitalism. "Cycles," he writes in his preface, "are not, like tonsils, separable things that might be treated by themselves, but are, like the beat...
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by Thomas K. McCraw