Business Process Outsourcing - Publications - Faculty & Research

02 Mar 2010
First Look

First Look: March 2

almost sole focus on business results and their fiduciary responsibilities. Boards and CEOs must create a common vision of the effective, values based, high commitment, high performance organization they intend to build together and... View Details

Keywords: Martha Lagace

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Certificates of Attendance - MBA

error, please use a "private" or "incognito" browser window. For further assistance with your Alumni login and access to this form, please contact: 617.384.5977 (option 1) or by email at hbs@edusupportcenter.com . Processing time: Please... View Details

06 Sep 2004
Research & Ideas

The Innovator’s Battle Plan

asymmetries allows us to identify two specific circumstances in which the disruptive process is likely to come off the rails. The first circumstance occurs when the industry context makes incumbent flight unpalatable. The second occurs... View Details

Keywords: by Clayton M. Christensen, Scott D. Anthony & Erik A. Roth

March 2023
Background Note

A Primer on OKRs

By: Suraj Srinivasan and Li-Kuan (Jason) Ni

The OKR framework is a popular goal-setting and strategy execution tool that uses goal setting through “Objectives” and measuring performance using “Key Results” on a periodic basis to measure and drive performance. The OKR framework has been adopted and practiced at... View Details

Keywords: Business Organization; Talent and Talent Management; Framework; Corporate Governance; Goals and Objectives; Growth and Development; Growth and Development Strategy; Growth Management; Management Analysis, Tools, and Techniques; Management Practices and Processes; Management Skills; Management Systems; Measurement and Metrics; Outcome or Result; Performance Effectiveness; Performance Evaluation; Performance Expectations; Performance Productivity; Performance Efficiency

Citation

Educators

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10 Aug 2016
Research & Ideas

Prospective Students Steer Clear of Schools Rocked by Scandal

assistant professor at Harvard Business School; Patrick Rooney, an HBS research associate; and Jonathan Smith, a policy research scientist at The College Board. “The effects we see for widely covered scandals are large, which speaks to... View Details

Keywords: by Dina Gerdeman; Education

10 Jan 2020
Blog Post

PRIDE in the HBS Community

another, connect with employers seeking diverse talent, and drive thought leadership in key areas of business and management. Here, three current MBA students discuss their experiences as LGBTQ+ students in the PRIDE community. Mindy... View Details

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Frequently Asked Questions - Health Care

newsletters are only available to students, faculty, and alumni. Do I need to apply or interview separately for this program? No separate application or interview process is required to be involved in the Health Care Initiative. However,... View Details

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The Importance of Mentorship: A Conversation With Professor Ting Zhang - MBA

info session for what I thought was for getting an MBA, and instead turned out to be about doctoral programs in business schools. Becoming a faculty member is a long and winding process (with a lot of soul... View Details

28 Mar 2012
What Do You Think?

Are Factory Jobs Important to the Economy?

the innovation process (as Pete Clekurs pointed out). The park is designed to create fast-response product development by linking product designers to manufacturers in a way that minimizes the need to ship liquid ingredients over long... View Details

Keywords: by James Heskett; Manufacturing

21 May 2024
News

A New Chapter

Joe Wolf (MBA 1999), cofounder and co-CEO of Imagine Worldwide, wants to provide educational opportunity where it is needed most. “In the next 30 years, half of the world’s youth will be sub-Saharan African,” says Wolf. “Right now, the World Bank reports that only one... View Details

Keywords: Catherine O’Neill Grace; photo by Cayce Clifford

18 May 2010
First Look

First Look: May 18

executives at a major multinational corporation, and with participants in an open-enrollment program at a major business school. Student course feedback and a follow-up survey administered about one year after the course suggest that the... View Details

Keywords: Martha Lagace

11 Apr 2017
First Look

First Look at New Research, April 11

phenomenon, suggesting that the benefits of stock-bond diversification have increased in all developed markets. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=52494 Harvard Business School Case 417-054 Merging... View Details

13 Dec 2010
Research & Ideas

Managing the Support Staff Identity Crisis

tackled the identity issue when he helped General Electric revamp its marketing department, a process described in the October 2010 Harvard Business Review article Unleashing the Power of Marketing, in which... View Details

Keywords: by Carmen Nobel

Web

Research Design - Impact Investments

the processes that drive the dual attainment of financial success and social impact across industries. Through a qualitative, empirical study, our contribution is getting behind the numbers and studying the work of impact investment... View Details

February 2015 (Revised May 2015)
Supplement

Nokia's Bridge Program: Outcome and Results (B)

By: Sandra J. Sucher and Susan J. Winterberg

Nokia's leaders reflect on the Bridge program, lessons learned during its implementation, and the business benefits it brought to the company. Nokia's Bridge program resulted in 60% of employees knowing their next step the day they exited the firm. It also helped... View Details

Keywords: Layoffs; Plant Closure; Outplacement; Shared Value; Business or Company Management; Job Cuts and Outsourcing; Restructuring; Employee Relationship Management; Telecommunications Industry

Citation

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18 Jun 2001
Research & Ideas

Tech Investment the Wise Way

Excerpted with permission from "The Dual Edged Role of the Business Model in Leveraging Corporate Technology Investments," in Taking Technical Risks: How Innovators, Executives, and Investors Manage High Tech Risks, article ©... View Details

Keywords: by Henry Chesbrough & Richard S. Rosenbloom

10 Sep 2001
Research & Ideas

The Negotiator’s Secret: More Than Merely Effective

You've just taken a seat at the negotiating table. No doubt you're under a little stress. In addition to the myriad complexities of the deal itself, even the best negotiators often have to contend with their own potential to fumble in six very common ways (see... View Details

Keywords: by James K. Sebenius

07 May 2012
Research & Ideas

The Art of Haggling

behavior and protracted disputes. Integrative bargaining is the process that is emphasized in most professional schools. Rightly so, says Harvard Business School Professor of Management Practice Michael A.... View Details

Keywords: by Katie Johnston

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2.1.3 Classroom Recording, Photography & Social Media - MBA

Intelligence (AI) Tools 2.1.3 Classroom Recording, Photography & Social Media 2.1.4 Classroom Non-Attribution 2.1.5 Academic Retaliation 2.2 Recruiting Standards of Conduct 2.3 Community Standards of Conduct 2.4 Disciplinary Process 2.5... View Details

26 Oct 2022
Research & Ideas

How Paid Promos Take the Shine Off YouTube Stars (and Tips for Better Influencer Marketing)

YouTube influencers amass followers by filming everything from popping pimples to reviewing lipstick, with businesses watching closely for marketing opportunities. But audience loyalty only goes so far. When YouTubers post too many paid... View Details

Keywords: by Kara Baskin; Technology; Media & Broadcasting

Publications