computer - Publications - Faculty & Research

01 Oct 1996
News

Leading In a New Era

face-to-face with customers, competitors, and new technologies — quickly and efficiently. In the airline industry, for example, computer technology has fundamentally changed how service is delivered, as well as how decisions are made,... View Details

Keywords: Nancy O. Perry

01 Sep 2009
News

E Ink’s Wild Ride

“Some decent-looking pixels and a really excellent vision.” That’s all it took for Russ Wilcox to fall for the technology that would become E Ink, a company supplying the electronic ink for a new world of digital reading devices. Now, as CEO, he prepares to lead the... View Details

Keywords: Julia Hanna; e-books; e-reading; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing

17 Jun 2002
Research & Ideas

A Litmus Test for Entrepreneurs

was ready to do business.— Walter Kuemmerle Murthy took charge of sales, landing Infosys's first contract with a U.S. company—a six-year deal to upgrade the computer system at a large, New York-based textile distribution company. The... View Details

Keywords: by Walter Kuemmerle

20 Feb 2001
Research & Ideas

What’s Next for Japan

old existing companies' opinions, they tend to project themselves," remarked Yasunobe. He tried to place the issue in the perspective of a U.S. industrial setting. "If we listened to the leading computer companies in the U.S. in... View Details

Keywords: by Hilah Geer

Profile

Arthur Rock

secured the financing, doled out shares in the new venture, and Intel was born. This iconic firm heralded a coming technology revolution. The golden age of the microprocessor was underway and the world was being changed forever. With this technology, the era of the... View Details

16 Apr 2007
Research & Ideas

Delivering the Digital Goods: iTunes vs. Peer-to-Peer

whether to share (offer content that other peers can download) or to freeride (download from others and not offer content for others to download). Sharing content is costlier than freeriding as it entails committing computing resources... View Details

Keywords: by Sean Silverthorne; Music

14 May 2020
Research & Ideas

What Leaders Can Do to Fight the COVID Fog

and with limited financial resources.” Skills needed now: Empathy; maintaining self-control and focus. Let’s build your new executive toolkit The skills needed to conquer these challenges are not possible without good mental hygiene. You don’t download a big... View Details

Keywords: by Boris Groysberg and Robin Abrahams

19 Dec 2006
First Look

First Look: December 19, 2006

difficult to compute. Yet these customers generate value to the firm because their presence attracts fee-paying sellers. In this paper we consider the value of a customer in these types of networked setting. We compute the value of... View Details

Keywords: Sean Silverthorne

01 Sep 2017
News

The Biggest Industry You’ve Never Heard Of

Bjerg is staring blankly at his computer screen. He adjusts his two monitors and fiddles with the speakers as he awaits the start of his next League of Legends battle. As he does many days, Bjerg will sit here playing the popular video... View Details

Keywords: April White; illustration by Brian Stauffer; esports; Twitch; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment

Web

Terms of Use - HBS Online

computer equipment or network(s) connected to any of the Services or to disrupt or interfere with any Program or any other user's use and enjoyment of any of the Services; (b) attempt to gain unauthorized access to any of the Services,... View Details

November 2017
Teaching Note

Reinventing Best Buy

By: John R. Wells and Gabriel Ellsworth

Teaching Note for HBS No. 716-455. On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales.... View Details

Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Technology; Hardware; Information Technology; Internet; Mobile Technology; Online Technology; Search Technology; Software; Web; Web Sites; Wireless Technology; Resource Allocation; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul

Citation

Purchase

13 Sep 2004
Research & Ideas

Cash and the Woman-Owned Business

predictors of success in securing loans than is gender.14 The personal financial resources that entrepreneurs invest really "stake" the business. They not only provide the funds to rent space, get a computer and software, file a... View Details

Keywords: by Candida Brush, Nancy M. Carter, Elizabeth Gatewood, Patricia G. Greene & Myra M. Hart

05 Aug 2016
News

Accelerating Change on Medicine’s Final Frontier

entrepreneurial spirit from my mother.” Amadio became interested in medicine as a boy. He felt a calling to help other people and it led him to pursue a mix of science and computer classes and activities. When he was a teenager, his... View Details

Keywords: Robert S. Benchley

01 Mar 2003
News

Inside the Revolution

we can think of, on a floppy disk or CD. And by tapping on your computer keyboard and rearranging the order and number of these ones and zeroes, you can send an e-mail, write an English paper, or transmit a photograph.” Enriquez then... View Details

Keywords: Garry Emmons; Eileen McCluskey; Jonathan West; Life Sciences Project; LSP; Colleges, Universities, and Professional Schools; Educational Services

11 Apr 2017
First Look

First Look at New Research, April 11

decimated Faber-Castell’s slide rule business in the 1970s, and computer aided design technology undermined the company’s manual drafting tools in the 1980s. With each new threat the Count had to decide whether to adapt to new... View Details

10 Jun 2002
Research & Ideas

How to Look at Globalization Now

emerged. Some (relatively rich) emerging countries now exploit the economic advantage of relatively low labor costs to move quickly into the manufacture of high-tech products, such as wireless phones, microprocessors, personal computers, and even View Details

Keywords: by Martha Lagace

Web

Supplemental Financial Information II - Annual Report 2020

computes depreciation using the straight-line method over the estimated useful lives of the assets. Depreciation expense for fiscal 2020 decreased by $1 million, or 2.2 percent, from the prior year to $45 million. The School’s... View Details

23 Jan 2019
News

The Promise of Personalized Medicine

be able to do computational prediction for creating a top 20 list of antisense oligos. With those, we can test them against his cell line. So as part of the biopsy, in phase one, we establish a cell line. What that is, is it’s taking... View Details

29 Jun 2015
HBS Case

Consumer-centered Health Care Depends on Accessible Medical Records

Your patient health care data is most likely scattered throughout the medical universe, in everything from notes scribbled by various doctors to test results resting in far-flung computer systems. So when medical professionals need to... View Details

Keywords: by Dina Gerdeman; Health; Technology

07 Oct 2014
First Look

First Look: October 7

Experiment in Computational Biology By: Boudreau, Kevin J., and Karim Lakhani Abstract—Most of society's innovation systems―academic science, the patent system, open source, etc.―are "open" in the sense that they are designed to... View Details