Business Process Outsourcing - Publications - Faculty & Research

27 Nov 2006
What Do You Think?

What’s to Be Done About Performance Reviews?

example, argued that the "purpose of reviews should be to drive better business results for the organization making sure that the daily efforts of employees directly contribute to both their team's goals and the goals of the... View Details

Keywords: by Jim Heskett

10 Aug 2016
Research & Ideas

Prospective Students Steer Clear of Schools Rocked by Scandal

assistant professor at Harvard Business School; Patrick Rooney, an HBS research associate; and Jonathan Smith, a policy research scientist at The College Board. “The effects we see for widely covered scandals are large, which speaks to... View Details

Keywords: by Dina Gerdeman; Education

22 Feb 2023
Blog Post

Meet the Disability Advocacy and Affinity Group (DAAG)

Crohn’s and Colitis Foundation. Prior to HBS, I worked as a process engineer for Procter & Gamble and then in engineering and business roles at an early-stage manufacturing data analytics company. I... View Details

10 Sep 2001
Research & Ideas

The Negotiator’s Secret: More Than Merely Effective

You've just taken a seat at the negotiating table. No doubt you're under a little stress. In addition to the myriad complexities of the deal itself, even the best negotiators often have to contend with their own potential to fumble in six very common ways (see... View Details

Keywords: by James K. Sebenius

12 Oct 2022
Blog Post

11 Stories from HBS PRIDE for National Coming Out Day

gay, bisexual, transgender, gender nonconforming, and queer communities. Here, current HBS students share their personal stories through the National Coming Out Day storyboard series organized by the HBS PRIDE Club. We accept everyone in any stage of their coming out... View Details

21 Nov 2012
Research & Ideas

What Health Care Managers Need to Know--and How to Teach Them

Harvard Business School Professor Regina Herzlinger. “This is not a field for mile-wide, inch-deep managers” On October 4-5, Herzlinger, the Nancy R. McPherson Professor of Business Administration, hosted... View Details

Keywords: by Paul Guttry; Health; Education

Web

2.1.3 Classroom Recording, Photography & Social Media - MBA

Intelligence (AI) Tools 2.1.3 Classroom Recording, Photography & Social Media 2.1.4 Classroom Non-Attribution 2.1.5 Academic Retaliation 2.2 Recruiting Standards of Conduct 2.3 Community Standards of Conduct 2.4 Disciplinary Process 2.5... View Details

26 Mar 2014
HBS Seminar

Brian Kahin, MIT

22 Oct 2019
Research & Ideas

Use Artificial Intelligence to Set Sales Targets That Motivate

is no chance of meeting it,” says Doug J. Chung, MBA Class of 1962 Associate Professor of Business Administration in the Marketing unit at Harvard Business School. "The salesperson will be discouraged,... View Details

Keywords: by Michael Blanding

Web

Baker Library / Bloomberg Center | About

Baker Library / Bloomberg Center Harvard Business School’s first benefactor, George F. Baker & Michael R. Bloomberg (MBA 1966) Baker Library is named after Harvard Business School’s first benefactor, George... View Details

Web

About Us - Research Computing Services

Matching Large Language Models (LLMs) Machine Learning Natural Language Processing Revise and Resubmit Support Simulations Visualizations Software Licensing (login required) HBS has university-wide licenses for most research software... View Details

11 Apr 2017
First Look

First Look at New Research, April 11

phenomenon, suggesting that the benefits of stock-bond diversification have increased in all developed markets. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=52494 Harvard Business School Case 417-054 Merging... View Details

March 16, 2020
Article

15 Questions About Remote Work, Answered

By: Tsedal Neeley

How should corporate leaders, managers and individual workers shift to remote work in the midst of the coronavirus pandemic? Tsedal Neeley, a professor at Harvard Business School, has spent two decades helping companies learn how to manage dispersed teams. In this... View Details

Keywords: Coronavirus Pandemic; Remote Work; Organizational Change and Adaptation; Management Practices and Processes

Citation

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07 Apr 2003
Research & Ideas

XTV: Xerox’s Attempted Recovery From “Fumbling the Future”

wagon, so what?" Fumbling the Future was published in 1988, and the impact of this book reverberated throughout Xerox, stimulating many responses. As the story was recounted in the business and financial press, PARC's technological... View Details

Keywords: by Henry Chesbrough

10 Jan 2020
Blog Post

PRIDE in the HBS Community

another, connect with employers seeking diverse talent, and drive thought leadership in key areas of business and management. Here, three current MBA students discuss their experiences as LGBTQ+ students in the PRIDE community. Mindy... View Details

02 Jul 2001
Research & Ideas

George C. Lodge

In 1961, at the invitation of Dean Stanley F. Teele, George Lodge came to Harvard Business School to complete his first book, Spearheads of Democracy: Labor in the Developing Countries. He didn't have a master's or a Ph.D. and never... View Details

Keywords: by Staff

25 Jan 2000
Research & Ideas

Strategic Alliances

Where once "corporate giving" meant writing an annual check to a favorite charity, more recently businesses and nonprofit organizations (NPOs) have joined forces to achieve their separate, but related missions. When these partnerships... View Details

Keywords: by Nancy O. Perry

22 Jan 2019
First Look

New Research and Ideas, January 22, 2019

predictions. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54314 January–February 2019 Harvard Business Review Cracking Frontier Markets By: Christensen, Clayton M., Efosa Ojomo, and Karen Dillon Abstract— With... View Details

Keywords: Dina Gerdeman

21 May 2024
News

A New Chapter

set for massive positive impact, and the demand is there; the only real impediment is bold philanthropy,” Wolf says. At HBS, Wolf studied with Clayton Christensen, whose theory of disruptive innovation describes a process by which a... View Details

Keywords: Catherine O’Neill Grace; photo by Cayce Clifford

22 Dec 2008
Research & Ideas

10 Reasons to Design a Better Corporate Culture

places to work. -- They become well known among prospective employees. -- The level of ownership—referral rates and ideas for improving the business of existing employees—is often high. -- The screening View Details

Keywords: by James L. Heskett, W. Earl Sasser & Joe Wheeler

Publications