Business Process Outsourcing - Publications - Faculty & Research

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The Importance of Mentorship: A Conversation With Professor Ting Zhang - MBA

info session for what I thought was for getting an MBA, and instead turned out to be about doctoral programs in business schools. Becoming a faculty member is a long and winding process (with a lot of soul... View Details

24 May 2004
Research & Ideas

Becoming an Ethical Negotiator

damage was done, and he came out ahead financially. I've also seen project opponents file frivolous appeals to drag out the approval process in hopes of exhausting the developer. It's disheartening to hear how parties rationalize such... View Details

Keywords: by Martha Lagace

January 2017
Case

Danaher Corporation, 2007–2017

By: John R. Wells and Gabriel Ellsworth

On July 2, 2016, Danaher Corporation completed the spinoff of Fortive Corporation. The previous day, Danaher’s stock price had reached an all-time high. In 2015, Danaher had decided to split off its test and measurement, fuel and fleet management, and automation... View Details

Keywords: Danaher; Fortive; Larry Culp; Beckman Coulter; Pall; Life Sciences; Diagnostics; Environmental Operations; Water Management; Dental; Testing; Measurement; Fuel; Fleet Management; Automation; Toolmaking; Tools; Disease Management; Continuous Improvement; Toyota Production System; Divestiture; Spinoffs; Spin-off; Networks; Acquisition; Mergers and Acquisitions; Business Conglomerates; Business Divisions; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Joint Ventures; Restructuring; Engineering; Chemicals; Construction; Machinery and Machining; Profit; Revenue; Globalized Firms and Management; Multinational Firms and Management; Health; Health Care and Treatment; Health Disorders; Medical Specialties; Business History; Job Cuts and Outsourcing; Business or Company Management; Growth and Development Strategy; Management Analysis, Tools, and Techniques; Management Practices and Processes; Management Succession; Management Systems; Resource Allocation; Market Entry and Exit; Measurement and Metrics; Logistics; Business Processes; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Science; Genetics; Natural Environment; Wastes and Waste Processing; Science-Based Business; Opportunities; Strategy; Adaptation; Business Strategy; Competition; Competitive Strategy; Competitive Advantage; Consolidation; Corporate Strategy; Diversification; Expansion; Technology; Software; Technology Networks; Technology Platform; Value; Valuation; Aerospace Industry; Auto Industry; Biotechnology Industry; Chemical Industry; Computer Industry; Construction Industry; Consumer Products Industry; Distribution Industry; Electronics Industry; Food and Beverage Industry; Health Industry; Industrial Products Industry; Information Technology Industry; Manufacturing Industry; Medical Devices and Supplies Industry; Pharmaceutical Industry; Retail Industry; Rubber Industry; Semiconductor Industry; Shipping Industry; Technology Industry; Telecommunications Industry; Utilities Industry; United States; District of Columbia

Citation

Educators

Purchase

05 Jun 2018
First Look

New Research and Ideas, June 5, 2018

mechanical watchmaking industry had rematerialized to become the world’s leading exporter (in monetary value) of watches. This study reveals the process and mechanisms associated with technology reemergence, i.e., the resurgence of... View Details

Keywords: Dina Gerdeman

11 Feb 2002
Research & Ideas

Guts and Bliss: The Entrepreneur’s Journey

It's easy to run a company in an up market. OK, sort of easy. But a down market is something else again, and what a roller-coaster year the past year was, said six entrepreneurs in a panel discussion at the 2002 Dynamic Women in Business... View Details

Keywords: by Martha Lagace

01 Oct 2001
Research & Ideas

Connecting With Nonprofits

In his recent Working Paper, "Marketing's Role in Cross-Sector Collaboration," HBS professor James Austin outlines three stages of collaboration between businesses and nonprofits—philanthropic, transactional, and integrative... View Details

Keywords: by James Austin

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My MBAid Story: Christine Keung (MBA 2020) - MBA

Blog Blog MBA Voices Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author Career and Professional Development Staff Author HBS Community Author HBS Faculty Author MBA Admissions Author MBA Students Topics Topics 1st Year (RC) 2+2 Program 2nd Year... View Details

23 Jun 2003
Research & Ideas

Historically Speaking: A Roundtable at HBS

Business History at HBS traces its roots back to 1927 when it was part of a course in business policy. But the golden age for this area of study at the School began with the arrival of Professor Alfred... View Details

Keywords: by Jim Aisner

22 Feb 2023
Blog Post

Meet the Disability Advocacy and Affinity Group (DAAG)

Crohn’s and Colitis Foundation. Prior to HBS, I worked as a process engineer for Procter & Gamble and then in engineering and business roles at an early-stage manufacturing data analytics company. I... View Details

01 Dec 2022
News

My First Job

Edited by Jen McFarland Flint; illustrations by Ross MacDonald Here’s the humbling truth: no matter how high your career soars, how many awards you win or companies you sell or differences you make in this world, everyone has to start somewhere. And in those first... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

01 Feb 2011
First Look

First Look: Feb. 1

and where the host does not punish symbiont misbehavior. Coordinating Marketing and Sales in B2B Organizations Authors:Frank V. Cespedes Publication:In Business to Business Marketing Handbook. Edward Elgar... View Details

August 1997 (Revised June 1999)
Case

Providian Trust: Tradition and Technology (A)

By: F. Warren McFarlan and Melissa Dailey

A major trust company attempts to implement a major software system while simultaneously reengineering business processes. Providian Trust, a previously non-IT intensive organization, must completely reposition its management of technology to deal with IT's new... View Details

Keywords: Change Management; Financial Institutions; Business Processes; Organizational Change and Adaptation; Information Technology; Applications and Software; Financial Services Industry

Citation

Educators

Purchase

22 Jul 2008
First Look

First Look: July 22, 2008

common goal via information-sharing, joint decision-making, and coordination of activities. In contrast to prior work, we distinguish forms of collaboration by three organizational goals—unit management, routine production, and process... View Details

Keywords: Martha Lagace

20 Aug 2001
Research & Ideas

Making an Ally of Uncle Sam

Goals for influencing government should flow directly from the analytic frameworks that companies use to develop business strategies. As Michael Porter noted in Competitive Strategy, "No structural analysis is complete without a... View Details

Keywords: by Michael Watkins, Mickey Edwards & Usha Thakrar

22 Oct 2019
Research & Ideas

Use Artificial Intelligence to Set Sales Targets That Motivate

is no chance of meeting it,” says Doug J. Chung, MBA Class of 1962 Associate Professor of Business Administration in the Marketing unit at Harvard Business School. "The salesperson will be discouraged,... View Details

Keywords: by Michael Blanding

29 Aug 2024
Research & Ideas

Shoot for the Stars: What to Know About the Space Economy

rapidly changing. Harvard Business School Senior Associate Dean Matthew Weinzierl’s new research explores the business opportunities hidden among the stars, particularly in data from and through space, but... View Details

Keywords: by Kara Baskin; Aerospace

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Moving to the Lower 48 from Alaska for my MS/MBA - MBA

Blog Blog MBA Voices Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author Career and Professional Development Staff Author HBS Community Author HBS Faculty Author MBA Admissions Author MBA Students Topics Topics 1st Year (RC) 2+2 Program 2nd Year... View Details

20 Dec 2022
Blog Post

7 Resolutions for Recruiting in the New Year

Whether your company is manufacturing farming equipment, advising Fortune 500 companies, or developing the next healthcare innovation, you know that the success of your business starts with people. Great teams drive great results and to... View Details

Keywords: All Industries

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Baker Library / Bloomberg Center | About

Baker Library / Bloomberg Center Harvard Business School’s first benefactor, George F. Baker & Michael R. Bloomberg (MBA 1966) Baker Library is named after Harvard Business School’s first benefactor, George... View Details

19 Mar 2006
Research & Ideas

Unlocking Your Investment Capital

Many companies can double or even triple their capacity to invest in strategic assets and competencies by properly managing their "risk balance sheet," argues Harvard Business School professor Robert C. Merton. In a provocative... View Details

Keywords: by Ann Cullen; Financial Services

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