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  • July 2011 (Revised June 2013)
  • Case

Foxconn Technology Group (A)

By: Robert G. Eccles, George Serafeim and Beiting Cheng
In 2010, Foxconn Technology Group, the largest and fastest growing multinational company in the Electronic Manufacturing Services (EMS) industry, came under public scrutiny after a string of employee suicides reached the international press. Although the company was... View Details
Keywords: Multinational; Labor Market; Electronic Manufacturing Services; Health ＆ Wellness; Robots; Automation; Social Responsibility; Employee Relationship Management; Leadership; Stocks; Social Issues; Corporate Social Responsibility and Impact; Capital Markets; Supply Chain Management; Safety; Environmental Accounting; Human Capital; Human Resources; Electronics Industry; Manufacturing Industry; China
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  • Web

Research Computing Services - Faculty & Research

upon request, and installations are self-service or can be done by Technology Support Services. Research Infrastructure The RCS research computing environment provides high‐speed, high‐capacity computing resources to help HBS researchers... View Details
  • June 2000 (Revised December 2001)
  • Case

Performance Pay at Safelite Auto Glass (A)

By: Brian J. Hall, Edward Lazear and Carleen Madigan
Describes a company's changing of its compensation and incentive plan. In particular, it shows how a change from hourly pay to piece rate pay (for windshield installers) affected productivity, pay, and turnover. View Details
Keywords: Motivation and Incentives; Performance Productivity; Change; Compensation and Benefits; Service Industry; Auto Industry
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  • Web

For Organizations - Business & Environment

Participate in a Recruiting Event page. More Recruiting Resources Initiatives focus on societal challenges that are too complex for any one discipline or industry to solve alone. View Details
  • Web

Negotiation Course Online | HBS Online

workbook? + – Your workbook will be your personalized resource in which you capture key insights as you progress through the course. Your workbook will also be the basis for your Capstone assignment for the course, which includes several... View Details
  • Web

The Gift of Global Talent

higher. This is a must-read for policy makers. ” Janet Napolitano President of the University of California, former Secretary of Homeland Security and Governor of Arizona Podcast The gift of global talent: Why talented people are the world’s most precious View Details
  • Web

News - Institute For Strategy And Competitiveness

HBS ISC Resources Resources Video Courses Data Events & Presentations Frameworks News Publications News In The News Here you will find a curated collection of the media coverage of the work of the Institute... View Details
  • 01 May 2020
  • What Do You Think?

Does Remote Work Mix with Organizational Culture?

SUMMING UP Is Management the Missing Ingredient in Melding Organization Culture and Remote Work? Those who have experienced remote work are largely vocal supporters of the notion. Its success is dependent, on the one hand, on an effective culture fostered by senior... View Details
Keywords: by James Heskett
  • October 1991 (Revised December 1993)
  • Case

Ben & Jerry's Homemade Ice Cream, Inc.: Keeping the Mission(s) Alive

Ben & Jerry's is an anti-establishment, values-driven company that has become a successful venture. The dominant founder, Ben Cohen, is not an effective manager, but he brings creative marketing and product skills that have been important to the company's success. He... View Details
Keywords: Mission and Purpose; Organizational Culture; Entrepreneurship; Compensation and Benefits; Manufacturing Industry; Food and Beverage Industry
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  • 10 Oct 2023
  • Blog Post

Policy Drivers for Environmental Justice: What Businesses Need to Know

necessary home improvements. Thus, this funding makes it possible for them to use less energy and be in housing that will better weather the changing climate conditions. The bill also includes allocations for energy and natural resources... View Details
  • 18 Jan 2023
  • Blog Post

Career Planning and Development: Interview with Career Coach Wendi Zhang (MBA/MPP 2013)

vicariously through my classmates, professors, and cases. HBS’s vast number of resources also enabled me to conduct deep research for my interests, receive career coaching that helped me with figuring out my career plan and get clarity on... View Details
  • Web

Cases & Teaching Notes - Institute For Strategy And Competitiveness

Haiti. It devises a simple approach for tracking the resources... September 2016 (Revised October 2018) HBS Case Collection Springfield Hospital by Susanna Gallani and Robert Kaplan One of the key roles of costing systems is to support the evaluation of performance and... View Details
  • 21 May 2024
  • News

A New Chapter

read with comprehension. If you play out the next 30 years, something really significant needs to change for the whole world not to be hugely impacted by the lack of resources in this region. You need to find solutions that can work... View Details
Keywords: Catherine O’Neill Grace; photo by Cayce Clifford
  • March–April 2019
  • Article

Operational Transparency: Make Your Processes Visible to Customers and Your Customers Visible to Employees

By: Ryan W. Buell
Conventional wisdom holds that the more contact an operation has with its customers, the less efficiently it will run. But when customers are partitioned away from the operation, they are less likely to fully understand and appreciate the work going on behind the... View Details
Keywords: Operational Transparency; Customers; Services; Operations; Customer Focus and Relationships; Employees; Customer Satisfaction; Behavior; Service Industry
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  • 01 Jun 2023
  • News

An Engine of Innovation

with at least one Harvard undergraduate or graduate founder could access the resources of innovation and entrepreneurship. These include a wide range of courses and programs; maker, media, and AR/VR studios; experienced mentors; and... View Details
Keywords: Jennifer Gillespie
  • September 2023 (Revised October 2023)
  • Case

Mohamed Salah

By: Anita Elberse and Taher El Moataz Bellah
In June 2022, Mohamed Salah, one of the world’s best soccer players, and his lawyer and advisor Ramy Abbas Issa were in ongoing discussions with top English Premier League club Liverpool FC about a new playing contract for Salah. Arguably the Arab world’s biggest... View Details
Keywords: Soccer; Football; Superstars; General Management; Sports; Entertainment; Media; Marketing; Strategy; Compensation and Benefits; Contracts; Negotiation Participants; Negotiation Process; Sports Industry; England
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  • 20 Jan 2022
  • Op-Ed

3 Steps to Help Companies Rebuild Trust During the Pandemic

We’re approaching year three of the COVID-19 pandemic, with no clear end in sight. During this time, companies have had to make difficult decisions about whether employees should work from home, wear masks in the office, and get vaccinated and tested. Many companies... View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
  • Web

2021 Virtual Presentations - Alumni

Schlesinger will explore an exciting new area of research that seeks to crack the code on satisfaction for people in the second half of life. Slides Related Resources The Atlantic: Brooks's "How to Build a Life" column Podcast: " The Art... View Details
  • Web

Thomas Murphy | Baker Library | Bloomberg Center | Harvard Business School

Whitehead About This Collection Contact Us Special Collections Baker Library Search Search Search Entrepreneurs Resources Persons Thomas Murphy Thomas Murphy, MBA 1949 Capital Cities/ABC Interview conducted in December 2000 Interview... View Details
  • 15 May 2007
  • Working Paper Summaries

How is Foreign Aid Spent? Evidence from a Compelling Natural Experiment

Keywords: by Eric Werker, Faisal Z. Ahmed & Charles Cohen