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- All HBS Web
(2,570)
- People (7)
- News (715)
- Research (1,200)
- Events (6)
- Multimedia (3)
- Faculty Publications (491)
- 22 Aug 2019
- News
Catalyzing Africa’s Tech Sector
things that you can experience. Hanna: That's what I've heard. Yeah. Sulyman: The traffic is quintessential because it describes a lot of what happens when you have a society that has scarcity mentality, the way people behave. Those parts of it can make days really... View Details
- 29 Oct 2000
- Research & Ideas
Building a Powerful Prestige Brand
Lauder, founded Estée Lauder Cosmetics. By the time she retired from public life in the mid-1990s, this company had become one of the largest cosmetics manufacturers in the world and was recognized as one of the leading players in the... View Details
- Web
Meet the Team | Information Technology
the holidays, he appears as Charles Dickens for a public reading of his beloved novel A Christmas Carol . Levi Stroud Multimedia Producer lstroud@hbs.edu With a passion for narrative-driven work, Levi is deeply enthusiastic about using... View Details
- 13 Jan 2009
- First Look
First Look: January 13, 2009
Long-Run Investment: The Case of Innovation Authors:Josh Lerner, Morten Sørensen, and Per Strömberg Abstract A long-standing controversy is whether LBOs relieve managers from short-term pressures from public shareholders, or whether LBO... View Details
Keywords: Martha Lagace
- 28 Oct 2020
- Blog Post
Keep Your Weary Workers Engaged
during meetings or some other way. For example, gifts and services are appreciated by people more than ever before. Gifts of consumable items are actually valued these days! A fruit basket looks pretty exciting. Especially good are... View Details
Keywords: All Industries
- 08 Dec 2020
- Blog Post
Keep Your Weary Workers Engaged
during meetings or some other way. For example, gifts and services are appreciated by people more than ever before. Gifts of consumable items are actually valued these days! A fruit basket looks pretty exciting. Especially good are... View Details
- November 2004 (Revised September 2019)
- Background Note
The U.S. Health Club Industry in 2004
By: John R. Wells, Gabriel Ellsworth and Benjamin Weinstock
In 2004, the $16.8 billion U.S. health club industry continued its strong record of growth. There were almost 27,000 health clubs in the United States, up from 6,700 two decades earlier, and these clubs claimed 41 million members, over 14% of the U.S. population.... View Details
Keywords: Health Clubs; Fitness; Gyms; Chain; Weight Loss; Obesity; Exercise; Personal Training; Bally Total Fitness; 24 Hour Fitness; YMCA; Gold's Gym; Curves; Franchise; Franchising; Subscription; Promotional Sales; Promotions; Fixed Costs; Body; Accrual Accounting; Revenue Recognition; Buildings and Facilities; Business Growth and Maturation; Business Model; For-Profit Firms; Trends; Customers; Demographics; Age; Income; Private Equity; Financing and Loans; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Health; Nutrition; Business History; Employees; Retention; Human Capital; Working Conditions; Contracts; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Markets; Demand and Consumers; Supply and Industry; Industry Growth; Industry Structures; Operations; Service Operations; Franchise Ownership; Private Ownership; Public Ownership; Problems and Challenges; Sales; Salesforce Management; Situation or Environment; Opportunities; Nonprofit Organizations; Welfare; Sports; Strategy; Business Strategy; Competition; Competitive Strategy; Consolidation; Corporate Strategy; Customization and Personalization; Expansion; Segmentation; Hardware; Health Industry; United States
Wells, John R., Gabriel Ellsworth, and Benjamin Weinstock. "The U.S. Health Club Industry in 2004." Harvard Business School Background Note 705-445, November 2004. (Revised September 2019.)
- 26 Feb 2019
- Blog Post
Forget Cash. Here Are Better Ways to Motivate Employees
types of work Cash rewards are best suited as a motivator for work that is measured quantitatively, Whillans says. Many studies of the service and sales industries show that cash rewards lead to increased sales and improved customer... View Details
Keywords: All Industries
- 23 Oct 2012
- First Look
First Look: October 23
(forthcoming) Abstract Competition among firms yields many benefits but can also encourage firms to engage in corrupt or unethical activities. We argue that competition can lead organizations to provide services that customers demand but... View Details
Keywords: Sean Silverthorne
- 01 Sep 2005
- News
Predictable Surprises
climate change or ensure the future of U.S. public entitlement programs. It will take leadership and a brave new approach to decision-making by those at the highest levels. — Deborah Blagg View Details
- 21 Dec 2010
- First Look
First Look: December 21
of racial inclusion on boards of directors among large public corporations, and we draw upon in-depth interviews with key participants to gain insights into the mechanisms that are likely to have generated the patterns we detect in our... View Details
- 04 Jan 2010
- Research & Ideas
Best of HBS Working Knowledge 2009
advantages, great employee and customer loyalty, and a smoother on-ramp in leadership succession. A book excerpt from The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage by HBS professor... View Details
Keywords: by Staff
- Web
Harvard Business School
pleased that AASU "has been effective and that the School recognizes and appreciates the hard work that we've put into making the organization what it is today. At the time I was doing it, I had absolutely no idea it would have that impact." 12 An author and View Details
- 01 Dec 2006
- News
Inside Intel
The idea of attacking core memory in mainframe computers with the 1103 DRAM proved a winner because, despite this product’s problems, it was far more economical to use than the existing alternative. When Intel turned a profit and went View Details
- 30 Sep 2010
- News
Can’t We All Just Get Along?
Quick .who was the recipient of the 2008 Nobel Peace Prize? Until a few days ago, I had no clue and I’m not proud of that. That’s one reason I went to see and hear the former president of Finland, Martti Ahtisaari, as he took part in two panel discussions at HBS a few... View Details
- 15 Jun 2020
- Research & Ideas
A Mass Crisis Can Overwhelm Health Care. Liberia Found a Solution.
crucial role in helping to combat Ebola in Liberia. Founded in 2007 to serve the most remote of Liberia’s 15 counties grappling with the HIV/AIDS crisis, Last Mile Health recruits, trains and supports community members not already in the health care field to provide... View Details
- 01 Apr 2019
- What Do You Think?
Does Our Bias Against Federal Deficits Need Rethinking?
and services is growing. This has been interpreted by some to suggest that such countries need not worry about deficits. “Modern Monetary Theory is based in part on the belief that there may be a disconnect between deficits, inflation,... View Details
Keywords: by James Heskett
- 03 Apr 2017
- What Do You Think?
How About Investing in Human Infrastructure?
infrastructure in the nation’s history, called the GI Bill, had one of the highest rates of return to the economy that the government has ever realized. The GI Bill enabled me to complete graduate studies. In addition, just six months of Army classroom training during... View Details
- 02 Jul 2014
- What Do You Think?
Are Today’s Business Heroes Challenging Our Ideas About Leadership?
Waterman), Level 5 Leadership (described by Jim Collins as centered around personal humility and professional will), servant leadership (defined by Robert Greenleaf in terms of service to others as a leader's most important role), and... View Details
Keywords: by James Heskett
- Web
2018 Symposium - Race, Gender & Equity
Yale Law School faculty where he won the award for outstanding teaching after his first year. Before joining the legal academy, he served as the Director of the Public Defender Service for the District of... View Details