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- All HBS Web
(2,570)
- People (7)
- News (715)
- Research (1,200)
- Events (6)
- Multimedia (3)
- Faculty Publications (491)
- 01 Dec 2008
- News
No Easy Fix for the Financial Crisis
Moss, “I’m concerned that if we don’t structure this bailout correctly, we could create an even riskier financial system in the years ahead.” Moss’s research has focused on how and why governments manage risk. Throughout its history, the United States has adopted a... View Details
- 28 Aug 2007
- First Look
First Look: August 28, 2007
users or securing their exclusive affiliation--are costly and risky. Describes less costly staged strategies for building two-sided platforms. With the "vendor to two-sided platform" strategy, a firm starts as a vendor selling products or View Details
Keywords: Martha Lagace
- 27 Mar 2012
- First Look
First Look: March 27
of rapid technological change. Free to Punish? The American Dream and the Harsh Treatment of Criminals Authors:Rafael Di Tella Publication:CATO Papers on Public Policy 1 (2011) Abstract We describe the evolution of selective aspects of... View Details
Keywords: Carmen Nobel
- 12 May 2022
- News
Onboarding
Trewstar, which helps place more women on public and private company boards. Whatever an individual’s gender identity, she suggests those seeking board service should investigate the group’s dynamic and... View Details
- 29 Jun 2007
- First Look
First Look: June 29, 2007
under in the biggest corporate scandal in South African history. In one day, Sekunjalo's stock dropped 44%. Surve, already a very public figure in South Africa, had to decide what to do, especially what to tell his loyal employees who had... View Details
Keywords: Martha Lagace
- 24 Sep 2020
- News
The Race for a Vaccine
million doses produced annually to combat the flu. It needs billions of doses, in every country. So while the public waits anxiously for updates on clinical trials, those behind the scenes are focused on more mundane but equally vital... View Details
- 01 Apr 2008
- First Look
First Look: April 1, 2008
public relations agency, instituted a Client Relationship Leader (CRL) Program for its top 32 global accounts. The purpose of the program is to ensure that all of the firm's resources across geographies, practice areas, and specialty... View Details
Keywords: Martha Lagace
- 16 Nov 2010
- First Look
First Look: November 16, 2010
Publication:Journal of Public Economics (forthcoming) Abstract It is often difficult for donors to predict the value of charitable giving because they know little about the persons who receive their help. This concern is particularly... View Details
Keywords: Sean Silverthorne
- 20 Sep 2011
- First Look
First Look: September 20
into global markets. In a critical stride toward becoming the world's No. 1 Internet services company, Mikitani announces Englishnization-a highly publicized aggressive two-year English proficiency mandate... View Details
Keywords: Sean Silverthorne
- 16 Nov 2020
- Research & Ideas
Transitions of Power Are Difficult. What Joe Biden and Other Incoming Leaders Need to Know.
people with different backgrounds for a portion of their work. Giving people a common task, especially a meaningful one, so that they depend on one another to accomplish it, is a proven method. It’s why I’m such a strong believer in national View Details
Keywords: by Sean Silverthorne
- 06 May 2008
- First Look
First Look: May 6, 2008
contracted while in marketing. The research identified customers that would be willing to pay more for the services that Purolator was or could potentially provide to them. Purchase this case:... View Details
Keywords: Martha Lagace
- 01 Apr 1999
- News
New Releases
John McArthur as Dean perhaps most resembled Dwight D. Eisenhower. Like Eisenhower, he seldom sought the limelight and was not an outstanding public speaker. Like Eisenhower, he had an extraordinary talent for persuading antagonistic... View Details
Keywords: Susan Young
- 01 Apr 2000
- News
Books
Services at HBS and who has a wealth of experience as a consultant, job search counselor, and outplacement specialist, considers the job search to be an art, not a science -- one in which the applicant applies his or her own personality... View Details
Keywords: Amy E. Dean
- 08 Apr 2008
- First Look
First Look: April 8, 2008
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=307076 Financing American Housing Construction in the Aftermath of War Harvard Business School Case 708-032 At the start of WWI, the United States faced a significant housing shortage. View Details
Keywords: Martha Lagace
- 02 Sep 2018
- News
Havana Rising
full-time in 2005, spent seven years developing a deep network of contacts, then set up CET in 2012 to offer travel services to school groups and political think tanks alike. Three years later, in 2015, Michael Laverty—Gordon’s... View Details
Keywords: Dan Morrell; photographed by Eve North
- 29 Sep 2009
- First Look
First Look: September 29
distribution channels to alter customer interactions with the firm. Using a sample of retail banking customers observed over a 30-month period at a large U.S. bank, we test whether changes in service consumption, cost-to-serve, and... View Details
Keywords: Martha Lagace
- 14 Sep 2010
- First Look
First Look: September 14, 2010
lending data from a financial services organization that implemented a highly decentralized business model. I exploit variation in this organization in whether or not employees are selected via channels that are likely to sort on the... View Details
Keywords: Sean Silverthorne
- 01 Sep 2009
- News
E Ink’s Wild Ride
developed an imaging material comparable to paper, it would need to partner with others to build the display modules, handheld devices, digital content libraries, and e-commerce services to take advantage of it. And before sales could... View Details
- 07 Apr 2009
- First Look
First Look: April 7, 2009
Addleshaw-Goddard (AG), the 15th largest law firm in the U.K., is seeking ways to serve larger clients on more important legal matters. Part of this strategy involves its "Client Development Centre (CDC)," an innovative idea and set of View Details
Keywords: Martha Lagace
- November 2017
- Teaching Note
Reinventing Best Buy
By: John R. Wells and Gabriel Ellsworth
Teaching Note for HBS No. 716-455.
On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales.... View Details
Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Technology; Hardware; Information Technology; Internet; Mobile Technology; Online Technology; Search Technology; Software; Web; Web Sites; Wireless Technology; Resource Allocation; Service Industry; Service Industry; Service Industry; Service Industry; Service Industry; Service Industry; Service Industry; Service Industry; Service Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul