Competencies - Publications - Faculty & Research

29 Oct 2000
Research & Ideas

Building a Powerful Prestige Brand

Visa, American Express, or Diners Club. Estée therefore targeted a small number of fine department stores that sold merchandise on credit, including Saks Fifth Avenue, Neiman-Marcus, and Bloomingdale's. She was not particularly interested in middle-market department... View Details

Keywords: by Nancy F. Koehn; Beauty & Cosmetics; Consumer Products; Retail

17 Jan 2012
First Look

First Look: January 17

Evidence from the Indian Life Insurance Market Authors:Santosh Anagol, Shawn Cole, and Shayak Sarkar Abstract We conduct a series of field experiments to evaluate two competing views of the role of financial service intermediaries in... View Details

Keywords: Sean Silverthorne

05 Aug 2008
First Look

First Look: August 5, 2008

http://papers.nber.org/papers/w14177 Competing Complements Authors:Ramon Casadesus-Masanell, Barry Nalebuff, and David B. Yoffie Abstract In Cournot's model of complements, the producers of A and B are both monopolists. This paper extends... View Details

Keywords: Martha Lagace

23 Jun 2015
First Look

First Look: June 23, 2015

assuming that these options are mutually exclusive. A review of advertising industry history reveals why internal agencies have long operated in the shadows of their external counterparts and how the former organization form has evolved over time. The core View Details

Keywords: Sean Silverthorne

12 Aug 2014
First Look

First Look: August 12

are not always made in a competitive Darwinian contest. Instead, a few investors make decisions that are impacted by incentive, agency, and coordination problems, often before a new idea even has a chance to compete in a market. We... View Details

Keywords: Sean Silverthorne

23 Jan 2012
Research & Ideas

Break Your Addiction to Service Heroes

on making them thoughtfully and deliberately, without remorse. Q: Could you talk a little about the four service "truths"? A: Frei: Companies that excel at service typically do a great job in four areas: identifying the attributes of service they're View Details

Keywords: by Deborah Blagg; Service

12 Apr 2011
First Look

First Look: April 12

China's burgeoning agriculture market with its unstated obligation to provide guidance and expertise in food safety, technology, and jobs for rural farmers while still competing against the growing cadre of international and domestic... View Details

Keywords: Sean Silverthorne

07 Apr 2008
Research & Ideas

The Debate over Taxing Foreign Profits

profitable than domestic operations. There's also a growing awareness that not all countries tax their corporations in the same way, and that American firms have to compete with firms that face very different tax regimes, many of which... View Details

Keywords: by Sean Silverthorne

02 Oct 2007
First Look

First Look: October 2, 2007

Harvard Business School Case 307-091 Mark Ernst, the Chairman, CEO and President of H&R Block, has to decide how to respond to a competitive threat posed by a competitor's refund-lending product. Block is the largest U.S. tax preparation firm, which View Details

Keywords: Martha Lagace

26 Jan 2004
Research & Ideas

How Women Can Get More Venture Capital

the idea. A lot of people are very worried that someone is going to steal their idea. That's almost impossible. Yes, there are a lot of people competing for the same space in the marketplace, but an idea is not yet a business. The real... View Details

Keywords: by Mallory Stark & Martha Lagace

13 Oct 2003
Research & Ideas

How to Pick Managers for Disruptive Growth

little experience competing for resources and bucking inappropriate processes within a stable, efficiency-oriented operating culture. In order to be confident that managers have developed the skills required to succeed at a new... View Details

Keywords: by Michael Raynor

12 Apr 2010
Research & Ideas

One Report: Better Strategy through Integrated Reporting

competing interests to varying degrees. We disagree with the argument that a separate CSR report "empowers" other stakeholders by treating them as a separate and distinct audience deserving of its own report. Instead, it marginalizes them... View Details

Keywords: by Martha Lagace

07 Feb 2012
First Look

First Look: February 7

associated with each model. We conclude that both innovation by individual users and open collaborative innovation increasingly compete with and may displace producer innovation in many parts of the economy. We explain why this represents... View Details

Keywords: Sean Silverthorne

May 2024 (Revised September 2024)
Case

Hakluyt: from Corporate Intelligence to Trusted Advisors

By: Joseph B. Fuller and Lena Duchene

"Established in 1995 by a group of ex-British intelligence officers, Hakluyt & Company (Hakluyt) was a corporate advisory firm that generated insights by leveraging a unique blend of internal expertise and a global network of well-connected individuals. Since 2019, the... View Details

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28 Oct 2015
Research & Ideas

A Dedication to Creation: India's Ad Man Ranjan Kapur

Martin Sorrell, who is the CEO of [advertising giant] WPP, has a famous saying: “We’ve moved from the Mad Men era to the Math Men era.” Kapur came in with a right-brain aptitude, much more of the creative guy, but now companies are suddenly asking for ROI. But you... View Details

Keywords: by Sean Silverthorne; Advertising

06 Dec 2011
First Look

First Look: Dec. 6

wrong answer unless one takes into account the different ways in which firms compete (that is, their business strategy). Because macro-level shocks reverberate differently at the firm level depending on whether a firm has a cost structure... View Details

Keywords: Sean Silverthorne

26 Feb 2007
Research & Ideas

The Power of the Noncompete Clause

compete with their current employers. We also found that "star" inventors—those whose patents are highly cited in other patent applications—are also more strongly affected by noncompetes. Q: What did you observe about the pluses... View Details

Keywords: by Martha Lagace

12 Mar 2006
Research & Ideas

Global Poverty Needs a Global Answer

supposed to be kept separate and preferably distant. And many agree with Milton Friedman who famously said that the purpose of business is to maximize returns to shareholders and compete to satisfy consumer desires in the marketplace.... View Details

Keywords: by Cynthia Churchwell

June 2024
Teaching Note

Beamery: Using Skills and AI to Modernize HR

By: Boris Groysberg, David Lane, Susan Pinckney and Alexis Lefort

Teaching Note for HBS Case No. 424-004. Unicorn human relationships startup Beamery evaluates it growth versus depth strategy as its strategic partners and customers could become future competitors in a quickly changing AI based human resources and talent management... View Details

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09 Jun 2015
First Look

First Look: June 9, 2015

(e.g., 5 to 1 or 60 to 1, Studies 1A, 1B, and 1C). Lower pay ratios improve consumer perceptions across a range of products at different price points (Studies 2A and 2B), increase consumer ratings of both firm warmth and firm competence... View Details

Keywords: Sean Silverthorne

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Building a Powerful Prestige Brand

First Look: January 17

First Look: August 5, 2008

First Look: June 23, 2015

First Look: August 12

Break Your Addiction to Service Heroes

First Look: April 12

The Debate over Taxing Foreign Profits

First Look: October 2, 2007

How Women Can Get More Venture Capital

How to Pick Managers for Disruptive Growth

One Report: Better Strategy through Integrated Reporting

First Look: February 7

Hakluyt: from Corporate Intelligence to Trusted Advisors

A Dedication to Creation: India's Ad Man Ranjan Kapur

First Look: Dec. 6

The Power of the Noncompete Clause

Global Poverty Needs a Global Answer

Beamery: Using Skills and AI to Modernize HR

First Look: June 9, 2015

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