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All HBS Web
(954)
- People (3)
- News (304)
- Research (504)
- Multimedia (8)
- Faculty Publications (87)
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- 14 Dec 2010
- First Look
First Look: Dec. 14
extent to which companies use performance-based pay. We argue that while agency theory provides a useful framework to analyze strategic compensation, it fails to consider a host of psychological factors that affect employee motivation and...
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Sean Silverthorne
- 21 Sep 2020
- Research & Ideas
Are You Sabotaging Your Own Company?
leaders who create arcane and tedious processes can kill employee morale and cripple company performance just as quickly as an adversary who pours sand into the gas tank of a company vehicle, Thomke writes in the MIT Sloan Management...
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by Dina Gerdeman
- 01 Aug 2022
- What Do You Think?
Does Religious Belief Affect Organizational Performance?
several measures of religious belief and practice, outperformed competitors located elsewhere. These firms make “greater social contributions, provide greater employee protection, and have higher entertainment expenses, more patents, and...
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Re: James L. Heskett
- 04 Dec 2012
- First Look
First Look: December 4
creativity. These findings have theoretical and practical implications for research in workplace diversity and creativity. The Microwork Solution: A New Approach to Outsourcing Can Support Economic Development—and Add to Your Bottom Line...
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Carmen Nobel
- 22 Oct 2019
- Research & Ideas
Use Artificial Intelligence to Set Sales Targets That Motivate
Setting the right sales targets for employees is a difficult balancing act, with long-term consequences on growth and morale. Setting a target too low, making it easily achievable, might cause an an employee...
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by Michael Blanding
- 30 Jul 2018
- Research & Ideas
Why Ethical People Become Unethical Negotiators
their actions as being more in line with their values than they actually were. In recollecting how the talks went after the fact, Bazerman says negotiators often fail to see things from the other side’s perspective. Take the example of...
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by Dina Gerdeman
- 23 Mar 2023
- Research & Ideas
As Climate Fears Mount, More Investors Turn to 'ESG' Funds Despite Few Rules
Investor interest in social responsibility has skyrocketed in the past three years, even as US regulations to hold companies accountable remain in flux and the environmental, social, and governance (ESG) label itself draws backlash. Investors are willing to pay a...
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- 11 Jul 2019
- Sharpening Your Skills
Deconstructing 'Customer Experience'
when you don’t. A Good Place to Start Terror at the TajUnder terrorist attack, employees of the Taj Mahal Palace and Tower bravely stayed at their posts to help guests. A multimedia case study looks at the hotel's customer-centered...
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- 04 Apr 2011
- HBS Case
Reinventing the National Geographic Society
TV, cable programming—but is still trying to figure out the best strategy for integrating them. Despite repeated structural changes, employees still operate in silos. In short, the National Geographic case is fertile learning ground for...
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- 28 Jul 2020
- Research & Ideas
Racism and Digital Design: How Online Platforms Can Thwart Discrimination
Chesky was quoted as saying: "Access is built on trust, and trust is built on transparency. When you remove anonymity, it brings out the best in people. We believe anonymity has no place in the future of Airbnb or the sharing economy." But as it turned out,...
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- 22 Oct 2007
- Research & Ideas
Bringing ‘Lean’ Principles to Service Industries
the line, are not directly replicable in software as there is no line to stop. "What we hope to do," Upton says, "is to distill the relevant aspects of lean manufacturing so that managers can see how these tools were...
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- 25 Jul 2013
- Research & Ideas
Why Unqualified Candidates Get Hired Anyway
had performed well at an easier job (managing a relatively calm airport), while others had performed less well at a harder job (managing an unruly airport). As with the admissions officers, the executives consistently favored employees...
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- 09 Jan 2020
- Book
Rethinking Business Strategy in the Age of AI
announcement at the Google I/O conference in front of seven thousand attendees, with more than one million people viewing on live streaming. Google’s strategic focus, Pichai said, was shifting from mobile to “AI first.” The announcement...
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by Dina Gerdeman
- 06 Mar 2006
- Research & Ideas
Four Strategies for Making Concessions
that a concession was, in fact, made. For example, the manufacturer could have explained the effect of a 3 percent wage increase on his firm's bottom line or discussed how difficult it would be for him to justify it to his board of...
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by Deepak Malhotra
- 17 Jan 2011
- Research & Ideas
Being the Boss
lines of authority. Many employees may be confused by what seem to them conflicting demands and expectations. Also, in virtual teams with members spread far apart, distance diminishes the ability of formal...
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by Carmen Nobel
- 03 Mar 2003
- Research & Ideas
Top Ten Legal Mistakes Made by Entrepreneurs
they have been exposed to a trade secret, they can't use it or disclose it without permission from the owner. Can entrepreneurs be sued by their funders for fraud? Yes.—Constance Bagley #3: Starting a business while employed by a potential competitor, or hiring View Details
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by Staff
- 10 May 2010
- Research & Ideas
What Top Scholars Say About Leadership
Works on the subject of leadership weigh down bookstore shelves the world over. Tomes tell you how to be a 30-second manager, how to inspire your employees like Churchill, and the three keys to "strength-based leadership."...
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- 23 Apr 2013
- First Look
First Look: April 23
Publications 2006 University of Chicago Press Manufacturing Morals: The Values of Silence in Business School Education By: Anteby, Michel Abstract—Corporate accountability is never far from the front page, and Harvard Business School...
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Sean Silverthorne
- 14 Apr 2022
- Op-Ed
Let’s Move Forward from COVID—Without Forgetting What We’ve Learned
burned out. The virtual meeting that runs back-to-back has shed light on the need for mini-breaks and recovery time. The result of the remote work environment, in some industries, is that leaders believe that employees are accessible...
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by Hise O. Gibson and MaShon Wilson
- 09 Jan 2006
- Research & Ideas
When Benchmarks Don’t Work
indicate a range of expenses, typically measured by the cost of the support department as a percentage of total revenue or the number of full-time-equivalent (FTE) employees per billion dollars of revenue. Hackett presents summary...
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