Publications

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July 2010 (Revised November 2011)
Supplement

Zensar: The Future of Vision Communities (B)

By: David A. Garvin and Rachna Tahilyani

Zensar is a rapidly growing, mid-sized Indian IT services company with a collaborative management philosophy and innovative HR policies. One of its practices, Vision Communities, is an inclusive forum for innovation and strategy formulation. As the company grows,... View Details

Keywords: Strategic Planning; Leadership Style; Employee Relationship Management; Decision Choices and Conditions; Information Technology; Collaborative Innovation and Invention; Business or Company Management; Expansion; Information Technology Industry; India

December 2001 (Revised June 2002)
Case

Compensation at Level 3 Communications

Level 3's unique compensation plan rewarded managers for the firm's performance only if the firm's stock price movement exceeded that of the market. This design was intended to maximize shareholder value by tying manager's performance more closely to that of the firm,... View Details

Keywords: Motivation and Incentives; Compensation and Benefits; Telecommunications Industry

August 1981
Background Note

Overview of Data Communications Technology

By: James I. Cash Jr.

Keywords: Information Technology

May 1998 (Revised August 2001)
Teaching Note

Timberland and Community Involvement TN

By: James E. Austin

Teaching Note for (9-796-156). View Details

Keywords: Apparel and Accessories Industry

March 1976
Teaching Note

King Community Hospital, Teaching Note

By: Regina E. Herzlinger

Keywords: Health Care and Treatment; Health Industry

01 Aug 1970
Conference Presentation

Communes of the Past and Present

By: R. M. Kanter

Keywords: Civil Society or Community

01 Apr 1974
Conference Presentation

Urban Communes and Family History

By: R. M. Kanter

Keywords: Family and Family Relationships; Civil Society or Community; Urban Scope

18 Jan 2017
Blog Post

The Latino Community at HBS

Hello and thank you for taking the time to read more about the Latino community at HBS! Allow us to introduce ourselves. Our names are Raysana Hurtado (Co-President of LASO) and Jon Rios (VP of Admissions for LASO) – and we’re here to... View Details

07 Jan 2013
Video

Harvard i-lab | 2012 Local Partners and Community Programs

29 Nov 2018
Blog Post

The HBS Community - Student Initiatives

helped teach us about the world around us. This year, the HBS Student Association started two initiatives, Eat & Engage and Community MyTakes, to help us get to know our HBS community even better,... View Details

Article

Starting Over: Poland after Communism

By: Simon Johnson and Gary W. Loveman

January 1989
Background Note

Managing Information Technology: Communications Networks

By: James I. Cash Jr. and Thomas H. Davenport

Keywords: Management; Information Technology; Information Infrastructure

September 2003
Teaching Note

Arch Communications Group, Inc. (TN)

By: Krishna G. Palepu

Teaching Note for (5-197-047). View Details

18 Apr 2011
News

It's Not Nagging: Why Persistent, Redundant Communication Works

April 2011 (Revised July 2014)
Case

Hindustan Petroleum Corporation Ltd.: Driving Change Through Internal Communication

By: Boris Groysberg and Michael Slind

Hindustan Petroleum (HPCL), confronted in 2003 with an urgent need to change how it operated externally, adopted a highly innovative approach to communicating internally. This case, set in 2010, presents an overview of the new, more interactive model of employee... View Details

Keywords: Communication Strategy; Interpersonal Communication; Employee Relationship Management; Innovation and Management; Leading Change; Management Practices and Processes; Organizational Change and Adaptation; Organizational Culture; Corporate Strategy; India

February 2021
Case

Threadless: The Renewal of an Online Community

By: Shane Greenstein, Karim Lakhani and Christian Godwin

Threadless, an online apparel company and artist community which Jake Nickell founded in 2000, continued to maintain its status as a top company in the online apparel industry during its second decade. From 2010 to 2020, Threadless continued to operate its... View Details

February 1992 (Revised March 1995)
Case

Amelia Rogers at Tassani Communications (A)

By: Linda A. Hill

Describes a conflict that has arisen between an account manager and a creative director at Tassani Communications, a Chicago-based advertising agency which is making the transition from entrepreneurial to professional management. The client, the marketing director of a... View Details

Keywords: Rank and Position; Conflict Management; Change Management; Entrepreneurship; Practice; Behavior; Creativity; Problems and Challenges; Advertising Industry; Chicago

15 Aug 2017
Blog Post

Where Work Meets Passion: A Summer In Community Development

I’ve known for a while that I want to be a community developer, and I want to start that work in my hometown of Detroit. I desire to create beautiful spaces and experiences for people that enhance the fabric of a neighborhood, community,... View Details

Keywords: Nonprofit / Government

February 1993
Background Note

Teaching Notes: Communicating the Teacher's Wisdom

By: James E. Austin

Provides guidance for the preparation of teaching notes. Sets forth the rationale for teaching notes, what they should contain and why, and how they can be prepared. Based on the experiences of Harvard Business School faculty. View Details

Keywords: Business Education; Teaching