Publications

June 2001
Background Note

Ten Components of a Strategic I-Net, The

Identifies the 10 key components of a strategic I-Net. May be used with any case or discussion about building strategic IT infrastructures. View Details

Keywords: Buildings and Facilities; Business Model; Management; Infrastructure; Strategy

June 2001 (Revised February 2005)
Background Note

Creative Destruction of Industrial Age Management Principles and Creative Construction of Information Age Management Principles

Traces the creative destruction of industrial age management principles and creative construction of new management principles more appropriate for the information age. Includes self-administered questionnaire to permit managers to assess the status of the... View Details

Keywords: Transformation; Disruptive Innovation; Goals and Objectives; Management Analysis, Tools, and Techniques; Personal Development and Career; System; Information Technology

June 2001
Background Note

Information Technology Management from 1960-2000

Covers the history of IT management from 1960 to the present. Applies the Stages Theory as a basis to trace the evolution of the three dominant IT designs (mainframes, microcomputers, networks) and how companies used and managed IT in each era. View Details

Keywords: Management; Information Technology; Industry Growth

01 Nov 2016
First Look

First Look - November 1, 2016

https://www.hbs.edu/faculty/Pages/item.aspx?num=51190 Big History, Global Corporations, Virtual Capitalism By: Nolan, Richard L. Abstract— Homo sapiens has mastered its environment so thoroughly that, for the... View Details

Keywords: Sean Silverthorne

August 1972
Case

Airwick Industries, Inc.

September 2015 (Revised February 2016)
Supplement

Novell (B): Board of Directors Aftermath of Hedge Fund Attack

No corporation and its board of directors is immune to a disruptive shareholder activist attack. The Novell (A) and (B) cases take students through a shareholder activist attack and its aftermath—a saga that spanned 5 years. The cases outline the activist playbook in... View Details

Keywords: Investment Activism; Governing and Advisory Boards; Decision Making

August 1995
Teaching Note

Air Products and Chemicals, Inc.: IT Organization and Architecture Challenges TN

Teaching Note for (9-196-017). View Details

July 1995 (Revised December 1996)
Background Note

Process of Creative Destruction, The: Business Transformation

Keywords: Creativity; Transformation

May 1994 (Revised May 1995)
Case

Laura Ashley (B): Defining a Strategy

A turnaround CEO engineers a business transformation and formulates short-term and long-term strategy after assessing the business situation. View Details

Keywords: Organizational Change and Adaptation; Change Management; Management Teams; Business Strategy; Consumer Products Industry; Apparel and Accessories Industry

June 2001
Teaching Note

Cisco Systems Architecture: ERP and Web-enabled IT TN

Teaching Note for (9-301-099). View Details

Keywords: Information Technology Industry

January 2001
Teaching Note

IBM Corporation Turnaround TN

Teaching Note for (9-600-098). View Details

Keywords: Computer Industry; Information Technology Industry

01 Oct 2013
First Look

First Look: October 1

and 2016 Summer Olympics in Rio de Janeiro, Brazil. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=45613 Management: Theory and Practice, and Cases By: Nolan, Richard L. Abstract—This... View Details

Keywords: Sean Silverthorne

15 Feb 2011
First Look

First Look: Feb. 15

experiments offer evidence that debates about the relative costs and benefits of self-deception are informed by adopting a temporal view that assesses the cumulative impact of self-deception over time. Download the paper:... View Details

Keywords: Sean Silverthorne

October 1971 (Revised September 1983)
Case

Sturdivant Electric Corp.

A unit manager on a field computer installation job is faced with recurring conflict between a programmer and his immediate supervisor. View Details

Keywords: Planning; Rank and Position; Problems and Challenges; Conflict and Resolution; Attitudes; Jobs and Positions; Management Teams; Managerial Roles; Public Relations Industry; Computer Industry

September 1995
Teaching Note

Mrs. Fields' Cookies TN

Teaching Note for (9-189-056). View Details

Keywords: Food and Beverage Industry; Information Technology Industry

June 2001
Background Note

Dot com Business Models

Describes dot com business models. Intended to be used as a handout with a case about dot com companies following case discussion. View Details

Keywords: Business Model; Business or Company Management; Web Sites; Web Services Industry

November 2000
Teaching Note

Novell: World's Largest Network Software Company TN

Teaching Note for (9-300-038). View Details

Keywords: Information Technology Industry

August 2000 (Revised September 2002)
Exercise

Working with Your Shadow Partner in Analyzing IT Strategic Partnering

A team-based exercise allowing students to conduct a strategy analysis of the leading companies in the IT business. Involves searching on the web for both public information sources and company information sources. The teams work together to analyze the information and... View Details

Keywords: Business Strategy; Information Technology; Information Technology Industry