Publications

13 Mar 2018
First Look

March 13, 2018

Seeker Beware: The Relational Costs of Advice-Seeker Decisions By: Blunden, Hayley, Jennifer M. Logg, Alison Wood Brooks, Leslie John, and Francesca Gino Abstract—Prior advice research has focused on... View Details

Keywords: Sean Silverthorne

10 Jan 2012
First Look

First Look: January 10

http://www.hbs.edu/research/pdf/11-095.pdf Working PapersBehavioral Ethics: Toward a Deeper Understanding of Moral Judgment and Dishonesty Authors:Max H. Bazerman and Francesca Gino Abstract Early research... View Details

Keywords: Sean Silverthorne

December 2012
Article

The Microwork Solution: A New Approach to Outsourcing Can Support Economic Development—and Add to Your Bottom Line

By: Francesca Gino and Bradely R. Staats

What's the best way to lift people out of poverty? The social entrepreneurs in the new "impact sourcing" industry believe the answer is providing work, not aid. Their organizations hire people at the bottom of the pyramid to perform digital tasks such as transcribing... View Details

Keywords: Outsourcing; Job Cuts and Outsourcing; Nonprofit Organizations; Partners and Partnerships; Development Economics; Social Entrepreneurship; Welfare; Cooperation; San Francisco

Article

Brand (In)fidelity: When Flirting with the Competition Strengthens Brand Relationships

By: Irene Consiglio, Daniella Kupor, Francesca Gino and Michael I. Norton

We document the existence and consequences of brand flirting: a short-lived experience in which a consumer engages with and/or indulges in the alluring qualities of a brand without committing to it. We propose that brand flirting is exciting and that when consumers... View Details

Keywords: Consumer Behavior; Brands and Branding; Emotions

01 May 2018
First Look

First Look at New Research and Ideas, May 1, 2018

2018 Atlas of Moral Psychology In Search of Moral Equilibrium: Person, Situation, and Their Interplay in Behavioral Ethics By: Lee, Julia J., and F. Gino Abstract—This comprehensive and cutting-edge volume maps out the terrain of moral... View Details

Keywords: Sean Silverthorne

18 Mar 2008
First Look

First Look: March 18, 2008

Working PapersWhere Does It Go? Spending by the Financially Constrained Authors:Shawn A. Cole, John Thompson, and Peter Tufano Abstract In this paper, we analyze the spending decisions of over 1.5 million Americans who vary in their... View Details

Keywords: Martha Lagace

2014
Article

Rituals Alleviate Grieving for Loved Ones, Lovers, and Lotteries

By: Michael I. Norton and Francesca Gino

Three experiments explored the impact of mourning rituals after losses—of loved ones, lovers, and lotteries—on mitigating grief. Participants who were directed to reflect on past rituals or who were assigned to complete novel rituals after experiencing losses reported... View Details

Keywords: Loss; Practice; Emotions

July 2009
Article

When Misconduct Goes Unnoticed: The Acceptability of Gradual Erosion in Others' Unethical Behavior

By: Francesca Gino and Max Bazerman

Four laboratory studies show that people are more likely to accept others' unethical behavior when ethical degradation occurs slowly rather than in one abrupt shift. Participants served in the role of watchdogs charged with catching instances of cheating. The watchdogs... View Details

Keywords: Ethics; Behavior

December 2019
Article

The Ethical Perils of Personal, Communal Relations: A Language Perspective

By: Maryam Kouchaki, Francesca Gino and Yuval Feldman

The current paper focuses on how the type of relationship that exists between a group and its members influences misconduct by fostering certain perceptions of the group. Using multiple methods, lab- and field-based experiments (N = 1,679), and a large dataset of S&P... View Details

Keywords: Language; Codes Of Conduct; Ethics; Communication; Perception; Behavior

14 Jul 2015
First Look

First Look: July 14, 2015

Publications May-June 2015 Human Resource Management Back to the Future: Implications for the Field of HRM of the Multi-stakeholder Perspective Proposed 30 Years Ago By: Beer, Michael, Paul Boselie, and Chris Brewster Abstract—Thirty years on from the seminal work... View Details

Keywords: Sean Silverthorne

May 31, 2016
Article

Memories of Unethical Actions Become Obfuscated over Time

By: Maryam Kouchaki and Francesca Gino

Despite our optimistic belief that we would behave honestly when facing the temptation to act unethically, we often cross ethical boundaries. This paper explores one possibility for why people engage in unethical behavior over time by suggesting that memory for their... View Details

Keywords: Behavior; Ethics; Cognition and Thinking

February 2021
Case

Emma Dench: Leadership and Ancient Rome

By: Francesca Gino and Frances X. Frei

In this multimedia case, classics scholar Emma Dench guides us in understanding leadership insights that can be captured from historical figures and works dating back to Ancient Rome. We learn the language, ideas, and patterns of behavior that are relevant to... View Details

Keywords: Empowerment Leadership; Leadership; History; Management Skills

Educators

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2017
Working Paper

Shopping for Confirmation: How Disconfirming Feedback Shapes Social Networks

By: Paul Green Jr., Francesca Gino and Bradley Staats

Many organizations employ interpersonal feedback processes as a structured means of informing and motivating employee improvement. Ample evidence suggests that these feedback processes are largely ineffective, and despite a wealth of prescriptive literature, these... View Details

Keywords: Developmental Feedback; Self-concept; Positive Illusions; Social Network; Threat; Identity; Social and Collaborative Networks; Behavior; Performance; Social Media

SSRN

23 Nov 2010
First Look

First Look: November 23

Publications Blind Ethics: Closing One's Eyes Polarizes Moral Judgment and Discourages Dishonest Behavior Authors: E. M. Caruso and F. Gino Publication: Cognition (forthcoming) Abstract Four experiments demonstrate that closing one's eyes... View Details

Keywords: Sean Silverthorne

17 Aug 2010
First Look

First Look: August 17

expenditures, to manage earnings to meet or beat key benchmarks. This paper examines this hypothesis by testing how different types of marketing expenditures are used to boost earnings for a durable commodity consumer product, which can... View Details

Keywords: Martha Lagace

June 2012
Article

Sweeping Dishonesty under the Rug: How Unethical Actions Lead to Forgetting of Moral Rules

By: Lisa L. Shu and Francesca Gino

Dishonest behavior can have various psychological outcomes. We examine whether one consequence could be the forgetting of moral rules. In four experiments, participants were given the opportunity to behave dishonestly, and thus earn undeserved money, by over-reporting... View Details

Keywords: Dishonesty; Moral Codes; Moral Forgetting; Unethical Behavior; Behavior; Ethics; Research

February 2012 (Revised August 2014)
Case

Poles Apart on PZU (A)

By: Francesca Gino, Vincent Dessain, Karol Misztal and Michael Khayyat

In October 2008, Andrzej Klesyk, CEO of Poland's largest insurer PZU, reflected on possible ways of resolving a decade-long cross-border shareholder conflict at his company. Owned 55% by the Polish State Treasury and 33% by the Dutch insurer Eureko as of October 2008,... View Details

Keywords: Negotiation; Trust; Conflict and Resolution; Business and Shareholder Relations; Poland

Educators

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September 2018
Case

Verisk: Trailblazing in the Big Data Jungle

By: Andrew Wasynczuk, Francesca Gino and Karim Sameh

This case revolves around Verisk Analytics' initiatives to drive innovation throughout the firm's many business verticals. Verisk, originally named ISO, started life as an insurance rating agency in the early 1970s, acting as an intermediary between insurance companies... View Details