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Show Results For
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All HBS Web
(893)
- News (169)
- Research (622)
- Events (3)
- Multimedia (2)
- Faculty Publications (371)
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- 01 Nov 1999
- Research & Ideas
John H. Patterson and the Sales Strategy of the National Cash Register Company, 1884 to 1922
was a booklet of fifty-six pages. Changes to the Primer were regarded like alterations in the register—both were part of an effort to constantly improve and keep up with shifting customer needs. E. St. Elmo Lewis, an N.C.R. employee who later became head of advertising...
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by Walter A. Friedman
- 2015
- Book
Presence: Bringing Your Boldest Self to Your Biggest Challenges
By: Amy Cuddy
We often meet life's challenges with fear and anxiety. We fail to be our best and end up feeling regretful and powerless. In Presence, Amy Cuddy presents a scientifically grounded way to align our speech and nonverbal behavior with our beliefs, abilities, and...
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Cuddy, Amy. Presence: Bringing Your Boldest Self to Your Biggest Challenges. New York: Little, Brown and Company, 2015.
- 29 Oct 2012
- Research & Ideas
Are You Paying a Tip--or a Bribe?
tipping and corruption is counterintuitive in the United States. But there is a fuzzy line between the two." Countries with higher rates of tipping behavior also tended to have higher rates of corruption The research might help executives avoid falling into a trap...
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by Dina Gerdeman
- 21 Aug 2000
- Research & Ideas
Inside the OR: Disrupted Routines and New Technologies
highly dependent on the attitude of the team leader and can vary greatly across teams. "[The surgeon] is very regimented," said the member of one team. "Proper decorum is his big thing." "In Doctor D's room,"...
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by Hilah Geer
- 01 Aug 2022
- What Do You Think?
Does Religious Belief Affect Organizational Performance?
research has concentrated on the influence that a CEO’s background can have on his or her attitude toward uncertainty and willingness to take risks, with subsequent outcomes for the organizations studied. But there hasn’t been much...
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Re: James L. Heskett
- 17 Apr 2022
- Book
How to Avoid the 'Ethical Slide' That Leads Companies Astray
Company managers have likely heard the old quip: Business ethics is a contradiction in terms. That’s because too often, business is viewed as a hard-hearted enterprise, driven by getting ahead at all costs, even if that means cutting ethical corners. But that View Details
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by Lane Lambert
- 12 Aug 2019
- Research & Ideas
How Scale Changes a Manager's Responsibilities
even though it may not be polished and perfect? Do they break the rules in a good way? Now, what happens as your company grows and there’s more complexity in the business or more structure? Will they resent the bureaucracy? Will they refuse to be managed or adopt the...
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by Julia Austin
- 2024
- Book
The Ritual Effect: From Habit to Ritual, Harness the Surprising Power of Everyday Actions
By: Michael Norton
Our lives are filled with repetitive tasks meant to keep us on track—what we come to know as habits. Over time, these routines (for example, brushing your teeth or putting on your right sock first) tend to be performed automatically. But when we’re more mindful about...
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Norton, Michael. The Ritual Effect: From Habit to Ritual, Harness the Surprising Power of Everyday Actions. New York: Scribner, 2024.
- 08 Nov 2022
- Research & Ideas
How Centuries of Restrictions on Women Shed Light on Today's Abortion Debate
infibulation, an invasive form of genital cutting that makes intercourse painful, and about how restricted she is in her freedom of movement. Becker also draws data from the World Values Survey, which examines values, beliefs, and moral View Details
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by Kara Baskin
- January–February 2018
- Article
Ads That Don't Overstep: How to Make Sure You Don't Take Personalization Too Far
By: Leslie John, Tami Kim and Kate Barasz
Data gathered on the web has vastly enhanced the capabilities of marketers. With people regularly sharing personal details online and internet cookies tracking every click, companies can now gain unprecedented insight into individual consumers and target them with...
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John, Leslie, Tami Kim, and Kate Barasz. "Ads That Don't Overstep: How to Make Sure You Don't Take Personalization Too Far." Harvard Business Review 96, no. 1 (January–February 2018): 62–69.
- 05 Jun 2023
- What Do You Think?
Is the Anxious Achiever a Post-Pandemic Relic?
from home. Among other things, the luxury of not having to commute to an office has provided them an opportunity (and a motive) to think deeply about their future, their attitude toward the “time vs. money” tradeoff, and ways of achieving...
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by James Heskett
- 17 Jan 2011
- Research & Ideas
Being the Boss
have a view of authority that differs from yours. They may bring to work generational or cultural attitudes that lead them to distrust and question authority. That will make them less likely to comply. This is not personal. It's simply a...
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by Carmen Nobel
- 09 Jul 2007
- Research & Ideas
Five Steps to Better Family Negotiations
negotiations is that family members generally prefer to reach mutually acceptable outcomes in their negotiations. This constructive attitude is due in no small part to the strength of family ties: Typically, family members are genuinely...
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by John A. Davis and Deepak Malhotra
- 27 Nov 2019
- Sharpening Your Skills
Secrets for Creating a Long-Lasting Brand
media marketing that attempts to engage consumers with a playful approach can end up not funny at all. Research Papers Assessing the Impact of CEO ActivismEvidence on how CEO activism can influence public opinions about government policies and consumer View Details
- 21 Sep 2020
- Research & Ideas
Are You Sabotaging Your Own Company?
hamper productivity through “human obstruction” tactics, by purposely and surreptitiously making poor decisions and being uncooperative. “Making a faulty decision may be simply a matter of placing tools in one spot instead of another,” the manual says. “A...
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by Dina Gerdeman
- May 2011
- Article
The Power of Small Wins
By: Teresa M. Amabile and Steven J. Kramer
What is the best way to motivate employees to do creative work? Help them take a step forward every day. In an analysis of knowledge workers' diaries, the authors found that nothing contributed more to a positive inner work life (the mix of emotions, motivations, and...
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Creativity;
Interpersonal Communication;
Employee Relationship Management;
Leadership;
Performance Effectiveness;
Emotions;
Motivation and Incentives;
Groups and Teams;
Collaborative Innovation and Invention;
Innovation Leadership;
Working Conditions;
Management Practices and Processes;
Management Skills;
Mission and Purpose;
Organizational Culture;
Performance Productivity;
Attitudes;
Behavior;
Happiness;
Perception;
Trust;
Time Management;
Resource Allocation;
Business or Company Management;
Goals and Objectives;
Managerial Roles
Amabile, Teresa M., and Steven J. Kramer. "The Power of Small Wins." Harvard Business Review 89, no. 5 (May 2011).
- May–June 2019
- Article
Cross-Silo Leadership
By: Amy C. Edmondson, Tiziana Casciaro and Sujin Jang
Today the most promising innovation and business opportunities require collaboration among functions, offices, and organizations. To realize them, companies must break down silos and get people working together across boundaries. But that’s a challenge for many...
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Cross-functional Management;
Collaborative Innovation and Invention;
Innovation Leadership;
Groups and Teams;
Employees;
Attitudes
Edmondson, Amy C., Tiziana Casciaro, and Sujin Jang. "Cross-Silo Leadership." Harvard Business Review 97, no. 3 (May–June 2019): 130–139.
- 17 Sep 2018
- Research & Ideas
Welcome to Retirement. Who Am I Now?
year later that he had never really identified with his career, that work was just for pay, and that his self-concept as a family man was—and had always been—most important. Maintaining a life philosophy: Many people mentioned holding onto certain View Details
- 30 Jun 2014
- Lessons from the Classroom
The Role of Emotions in Effective Negotiations
ever work.'" On the flipside, research has found that entering negotiations with a positive attitude tends to lead to better outcomes—when both sides are agreeable and conciliatory, it builds a level of trust that can lead to...
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- 10 Aug 2009
- Research & Ideas
High Commitment, High Performance Management
process is too top-down. Or consider how achieving high levels of dedication to the firm (a strong culture) can easily slip into an attitude that resists change. Only if learning and change become an equally valued outcome can the status...
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by Martha Lagace