Watches - Publications - Faculty & Research

07 Jul 2003
Research & Ideas

4+2 = Sustained Business Success

business wisdom as old school, we found ourselves wondering if they were right. For years we had watched new management ideas come and go, passionately embraced one year, abruptly abandoned the next. "What really works?" we... View Details

Keywords: by Nitin Nohria, William Joyce & Bruce Roberson

09 Jan 2020
Book

Rethinking Business Strategy in the Age of AI

work? Iansiti: Netflix has been using AI for many years in a lot of different ways, for example, by learning how people choose movies according to the thumbprint picture that appears on the Netflix service. As a consumer, if you’re thinking about View Details

Keywords: by Dina Gerdeman

22 Oct 2021
Research & Ideas

Want Hybrid Work to Succeed? Trust, Don’t Track, Employees

employees are working in remote or hybrid environments far from the eyes of watchful supervisors. Attempts to reassert the “butts in seats” metric by using awareness technology software to measure computer keystrokes or monitor time spent... View Details

Keywords: by Michael Blanding

11 Apr 2022
Research & Ideas

A World of Difference: What Keeps Companies from Becoming More Inclusive

all is, nowadays, very low. Frei: That final category has to be zero, which is an astonishing fact. Five years ago, it was sizable. Is it better to address inclusion tomorrow or today? Today, by miles, because not only are the problems going to stack up, but also your... View Details

Keywords: by Jen McFarland Flint

25 Oct 2020
Research & Ideas

The Dark Side of Fintech Borrowing

he says. “Fintech lenders that give you these types of unsecured debt are not forced to do something like this.” What consumers can do As for consumers, Di Maggio advises to watch spending carefully, or things can quickly get out of... View Details

Keywords: by Rachel Layne; Financial Services; Banking

12 Aug 2020
Research & Ideas

Why Investors Often Lose When They Sue Their Financial Adviser

investments and never assume that years of education will make them more aware of misdeeds. Egan started studying ethics in financial services after an adviser swindled his aunt, a high-level university administrator. Watching her seek... View Details

Keywords: by Danielle Kost; Financial Services

23 Jun 2022
Research & Ideas

All Those Zoom Meetings May Boost Connection and Curb Loneliness

participants to ask questions and see other people also interacting with the presenter. [div class=infogram-embed data-id=_/glOfUOMYMIXCqiWsSiCd][/div] The live experience included interactions with six to 12 strangers. Before watching... View Details

Keywords: by Michael Blanding

11 Jan 2022
Research & Ideas

Feeling Seen: What to Say When Your Employees Are Not OK

likely to trust coworkers who had acknowledged their emotions, particularly when the emotions were negative, the findings showed. Ignoring emotions lessens trust: In five subsequent studies, the researchers asked participants to either imagine themselves in a... View Details

Keywords: by Pamela Reynolds

20 Dec 2010
Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

were your impressions? A: Yes. The transit is not to be missed. Traveling through the channels blasted out of the rock is worth the price of admission, but the truly breathtaking sight is watching a gigantic containership slip through the... View Details

Keywords: by Sarah Jane Gilbert; Transportation

26 Oct 2022
Research & Ideas

How Paid Promos Take the Shine Off YouTube Stars (and Tips for Better Influencer Marketing)

YouTube influencers amass followers by filming everything from popping pimples to reviewing lipstick, with businesses watching closely for marketing opportunities. But audience loyalty only goes so far. When YouTubers post too many paid... View Details

Keywords: by Kara Baskin; Technology; Media & Broadcasting

21 Nov 2019
Research & Ideas

Do TV Debates Sway Voters?

elections in nine countries, including the US, UK, Germany, and Canada. Among the 172,000 respondents in the study, almost 80 percent had watched a debate. The team compared vote intentions in the pre-election survey to actual votes... View Details

Keywords: by Danielle Kost

28 Nov 2005
Research & Ideas

Unilever: Transformation and Tradition

watched over carefully. A strong corporate culture, which coexisted with numerous subcultures, helped turn Unilever's management into the central binding force of the company, preventing it from becoming a "conglomerate" even at... View Details

Keywords: by Geoffrey Jones; Consumer Products

09 Nov 2016
Op-Ed

6 Lessons from Donald Trump's Winning Marketing Manual

determination and stamina--five speeches a day--and the size of his crowds impressed ordinary voters watching on television much more than Clinton's barrage of paid ads. The pundits questioned whether enthusiasm would convert into votes.... View Details

Keywords: by John A. Quelch

06 Jul 2011
Research & Ideas

Are You a Level-Six Leader?

mission. Former Hewlett-Packard CEO Mark Hurd is an excellent example of a level-four leader. Under his watch HP's stock price more than doubled, but he decimated the infrastructure and intellectual seed corn (R&D) of the company to... View Details

Keywords: by Mitch Maidique

09 Apr 2024
Research & Ideas

When Climate Goals, Housing Policy, and Corporate R&D Collide, Social Good Can Emerge

For almost four years, Omar Asensio and his colleagues have been studying the impact of federal energy programs on low-income neighborhoods. The intersection of technology—artificial intelligence, in particular—and public policy has long been an area of focus for... View Details

Keywords: by Glen Justice

17 Aug 2009
Research & Ideas

Quantifying the Economic Impact of the Internet

brand or product Website (61 percent); paid bills (56 percent); watched a video clip (51 percent); used a price comparison site (50 percent); listened to an audio clip (44 percent ). “Social networks and the easy connections they... View Details

Keywords: by John Quelch; Advertising; Publishing

23 Nov 2021
Research & Ideas

The Vinyl Renaissance: Take Those Old Records Off the Shelf

precision plus craft. The more precise one is, if it’s handmade, this demonstrates excellent craftsmanship. But if you compare it to a quartz-battery-powered watch or Apple Watch, it’s 30 times less accurate. So, you have the use with a... View Details

Keywords: by Christine Pazzanese, Harvard Gazette; Music

25 Jul 2013
Research & Ideas

Why Unqualified Candidates Get Hired Anyway

frequently that psychologists have a name for them: "fundamental attribution errors." Unable to know every aspect of a stranger's backstory, yet still needing to make a primal designation between friend and foe, we watch for... View Details

Keywords: by Anna Secino; Education; Employment

03 Jan 2023
What Do You Think?

How Would the Leadership Style of Girl Scouts' Frances Hesselbein Fare Today?

(management development) conference center” on one end before writing the words, “one 10-year-old girl” on the other and announcing, “It balances.” The goal was not to enable girls in general, but rather to help each girl reach her full potential. I’m sure I wasn’t the... View Details

Keywords: Re: James L. Heskett

20 Apr 2021
Book

A Simple Question That Can Guide Companies to Epic Success

below. Book Excerpt Think Value, Not Profit By Felix Oberholzer-Gee There are few better places to observe value creation than outside the entrance of an Apple store. Watch customers as they exit with their elegant, beautifully packaged... View Details