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Show Results For
- All HBS Web
(515)
- News (51)
- Research (405)
- Events (6)
- Multimedia (1)
- Faculty Publications (201)
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- Research Summary
Understanding Customers
In conventional business case studies, protagonists almost never have the option of stepping back to seek a new understanding of the customer. But to be effective in practice, managers need both the self-assurance and ability to initiate and pursue, with rigor and... View Details
- 01 Nov 2022
- What Do You Think?
Why Aren’t Business Leaders More Vocal About Immigration Policy?
teammates engage with each other to connect, network, create? Personal experiences varied. Jacob Navon said that, “ one cannot substitute f2f when it comes to building culture and mentoring new hires Besides, WFH (work from home) is a... View Details
Keywords: by James Heskett
- 02 Aug 2022
- Research & Ideas
6 Strategies for Building Socially Responsible—and Profitable—Companies
A dozen years ago, Harvard Business School Professor George Serafeim wondered why some companies operated with an eye toward the greater good, while most did not. Back then, he always got the same response: Corporate leaders thought social and environmental practices... View Details
Keywords: by Lane Lambert
- 09 Oct 2001
- Research & Ideas
Driven: How Human Nature Shapes Organizations
job that fulfills only one or two drives, no matter how lavishly, would not be a substitute for a job that provides a balanced opportunity to fulfill all four drives. This simple design rule is the fundamental and primary one that should... View Details
Keywords: by Paul Lawrence & Nitin Nohria
- Research Summary
Overview
By: Roberto Verganti
Roberto’s research focuses on how to create innovations that are meaningful for people, for society, and for their creators. He explores how leaders and organizations generate radically new visions, and make those visions come real. His studies lie at the intersection... View Details
- 2012
- Discussion Paper
Labor Productivity and Quality Change in Singapore: Achievements in 1974-2011 and Prospects for the Next Two Decades
By: Koji Nomura and Tomomichi Amano
Labor productivity growth in Singapore that has grown at a rate of over 3.0 percent per year since 1970s considerably slowed down to 0.5 percent on average per annum in the latter half of the 2000s. The purpose of this paper is to ask, first, to what extent Singapore’s... View Details
Nomura, Koji, and Tomomichi Amano. "Labor Productivity and Quality Change in Singapore: Achievements in 1974-2011 and Prospects for the Next Two Decades." Discussion Paper, Keio Economic Observatory, 2012.
- 06 Jul 2011
- Research & Ideas
Are You a Level-Six Leader?
about the first three levels, although certainly levels two and three abound in organizations. There's much more to admire in levels four, five, and six. Level Four: Achiever "Achievers often substitute the needs of the whole with... View Details
Keywords: by Mitch Maidique
- 20 Oct 2011
- Research & Ideas
Getting the Marketing Mix Right
what is called the Invariant Proportion of Substitution (IPS) property, which implies that the proportion of demand generated by taking business away from a competitor is the same, no matter which marketing activity is used. "These... View Details
Keywords: by Dina Gerdeman
- 11 Apr 2022
- Research & Ideas
A World of Difference: What Keeps Companies from Becoming More Inclusive
substitute that judgment with curiosity, and wonder why someone might think differently about an issue, that is when we learn. So we can start building inclusion by making people realize that their worldview is not necessarily the right... View Details
Keywords: by Jen McFarland Flint
- 02 Apr 2001
- Research & Ideas
Not All M&As Are Alike—and That Matters
competitors in geographically fragmented industries; to extend into new products or markets; as a substitute for R&D; and to exploit eroding industry boundaries by inventing an industry. Despite the massive number of books and... View Details
Keywords: by Joseph L. Bower
- 23 Jan 2013
- Research & Ideas
Three-Dimensional Strategy: Winning the Multisided Platform
products; however, an MSP model is more cost-effective if a business is built on sales of low-demand items. Resellers have a greater ability to aggregate their bargaining power, bundle, and otherwise benefit from complementary products and product View Details
Keywords: by Julia Hanna
- 20 Nov 2019
- Research & Ideas
It's No Joke: AI Beats Humans at Making You Laugh
People don’t like to take advice from machines. “There’s a mistrust in algorithms. People seem to view them as a cheap substitute for human judgment,” Yeomans says. His team probed this skepticism in a second study, where again algorithms... View Details
Keywords: by Dina Gerdeman
- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
top-down, generic approaches to communicating their plans with their employees. Although mass emails and newsletters are not problematic in and of themselves, they are no substitute for the kind of communication this moment calls... View Details
- 10 Sep 2001
- What Do You Think?
Do MBAs Need More Street Smarts?
suggests a complementary relationship, commenting that, while no substitute for street smarts, the MBA provides "tools and strategic understanding skills that accelerate an average human being's learning curve." Will the... View Details
Keywords: by James Heskett
- 13 Jan 2021
- Research & Ideas
How 'Small C' Change Can Beat Large-Scale Rebuilding
only added three substitutions to his roster, 40 percent fewer changes than his fellow turnaround coaches made that season. Only one of eight coaching positions changed when a new assistant coach replaced the departing brother of the... View Details
- 17 Dec 2007
- Research & Ideas
The Rise of Medical Tourism
takes a different set of individuals, a different set of infrastructure circumstances to create that scenario. We need good scholarship to verify the idea that there is a potential substitution between caring for sick people from England... View Details
- 08 Sep 2008
- HBS Case
The Value of Environmental Activists
There are many methods, most financial, to measure the success of companies in meeting goals. But the question becomes a lot harder at Harvard Business School when MBAs are challenged to measure the efforts of environmental organizations like Greenpeace and the World... View Details
- 19 Sep 2016
- Research & Ideas
Why Isn't Business Research More Relevant to Business Practitioners?
asked me to reduce the use of informal language and substitute ‘scientific’ language,” says Greenstein. “Sometimes it is annoying because the informal writing covers topics that could be useful to others, but that is just the way it... View Details
- 11 Jan 2010
- Research & Ideas
Mixing Open Source and Proprietary Software Strategies
outside base module and the proprietary firm's open extensions could result in a stronger free competitor. So the firm is more likely to open substitute modules, rather than complementary ones, to the outside OS project. We do find that... View Details
- 03 May 2010
- Research & Ideas
What Is the Future of MBA Education?
services and consulting firms are increasingly substituting non-MBAs for MBAs. The numbers are small but growing. Before the crisis, a managing director at one large investment bank noted that his firm still hired 300 to 400 MBAs per year... View Details