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- All HBS Web (536)
- Faculty Publications (39)
- Web
Charts & Statistics - Leadership
Breakup of Standard Oil and American Tobacco Clayton Antitrust Act Federal Reserve Act First Federal-Aid Highway Act Federal Trade Commission established Personal income tax reinstituted Influence: Low 20... View Details
- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
when life goes back to normal. Forward-thinking leaders can run better organizations by creating conditions that allow customers to be more helpful. When service provision is a true partnership and... View Details
Keywords: by Dina Gerdeman
- 30 Jan 2020
- Research & Ideas
The Upside of Highlighting a Product's Downsides
who stick around longer and spend more. “When customers have a more holistic view of the trade-offs of an offering, it helps them make more well-informed choices, which enhances the quality of the customer... View Details
Keywords: by Danielle Kost
- 18 Aug 2003
- Research & Ideas
How New Managers Become Great Managers
turned over 75 percent of the assortment, tripled net direct product profitability, and increased sales. When she advanced again, she moved back into the marketing department as senior vice president of... View Details
Keywords: by Linda Hill
- Web
General Management Awards & Honors - Faculty & Research
Sourcing at Nike” (HBS Case 619-008) with Michael Toffel and Olivia Hull. Hubert Joly : Recipient of the 2023 Greenhill Award for Outstanding Service to the HBS Community. Hubert Joly : Included on the 2023... View Details
- 01 Oct 1999
- News
Banking on Success
of change. The unprecedented flood of mergers and acquisitions, the advent of the global marketplace, the stock market's dizzying rise, and the capricious fortunes of technology-based companies have made... View Details
Keywords: Deborah E. Blagg
- 18 Jan 2018
- News
The Lessons of All-Day Breakfast
look at our voice data, which is our receipt-based data. The second area is around operations, so we look very closely at service times, labor, and really just trying to understand the implications of... View Details
- 01 Aug 1998
- News
High Honors
Johnson & Johnson in 1973 and in 1977 joined Standard Brands Incorporated. There she rose to become vice president of marketing for the margarine division. Standard merged with... View Details
- 10 May 2020
- Blog Post
Let’s Hear it For the Moms – The Incredible Balancing Act of Student Mothers
the dorm lounges with a balloon arch, tablecloths over the pool table, flowers, and a sumptuous brunch spread. We played games and there was a huge turnout from our section – both girls View Details
- Web
Frequently Asked Questions | HBS Online
recommended to access the rich media in the program. The course platform allows you to engage with the content and watch the course videos with bandwidth of at least 750 Kbps download speed. At this speed, you may experience video... View Details
- 25 May 2020
- Research & Ideas
Has Occupational Licensing Outlived Its Usefulness?
service provider has a license, their hiring decision is still more driven by price and online reviews than the quality assurance that comes with licensing. New research shows... View Details
- Web
Harvard Business School
positions with IBM, Exxon, Cummins Engine, and the United States Department of Commerce. Stansbury is a member of the board of directors of the Intelligent Transportation System Consortium, the Minority... View Details
- 11 Jul 2005
- Research & Ideas
The New International Style of Management
At Dell Beijing, Andy Klump (HBS MBA '03) was excelling at his job—selling computer hardware and services solutions to multinationals—when the company's 360-degree performance-review process underwent a... View Details
Keywords: by Garry Emmons
- Person Page
Media
Media
This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details
- 03 Sep 2020
- Op-Ed
Why American Health Care Needs Its Own SEC
services of unknown quality. The lack of transparency protects providers and insurers from needing to compete on the price and quality of their... View Details
- 24 May 2011
- First Look
First Look: May 24
1839 and 1939. We find large effects of the prizes on competitive entry and the quality of contemporaneous patents, especially when prize categories were set by a strict... View Details
Keywords: Sean Silverthorne
- 12 Jul 2011
- First Look
First Look: July 12
performance improvement. We highlight implications for institutional theory, managers, and policymakers. Download the paper: http://www.hbs.edu/research/pdf/12-001.pdf Issuer Quality View Details
Keywords: Carmen Nobel
- 08 Dec 2015
- First Look
December 8, 2015
agencies to promote psychological science in the spirit of President Obama's order. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50170 How Do Customers Respond to Increased Service View Details
Keywords: Sean Silverthorne
- Career Coach
Philippe Taieb
internationally. He was a consultant at Braxton Associates, a strategy consulting firm, in London and Paris and then led business units for Swiss company SGS, the world leader in certification View Details
- 13 Sep 2019
- Blog Post
An Uncommon Summer: Project Management at an Education Non-Profit
simultaneously and meeting personal due dates and quality standards. More importantly, we have the skills to coach teams to meet their deadlines View Details