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- 1999
- Chapter
Culture Is the Key
Keywords: Organizational Culture
Herzlinger, Regina E. "Culture Is the Key." In Leading Beyond the Walls, edited by F. Hesselbein, M. Goldsmith, and I. Somerville. San Francisco, CA: Jossey-Bass, 1999.
- 1999
- Chapter
Effective Oversight: A Guide for Nonprofit Directors?
By: R. E. Herzlinger
Herzlinger, R. E. "Effective Oversight: A Guide for Nonprofit Directors?" In Harvard Business Review on Nonprofits, 27–52. Boston, MA: Harvard Business School Press, 1999.
- Article
Full Disclosure: A Strategy for Performance
Herzlinger, Regina E. "Full Disclosure: A Strategy for Performance." Leader to Leader, no. 3 (Winter 1997): 39–45.
- 1998
- Chapter
Effective Oversight: A Guide for Nonprofit Directors
Herzlinger, Regina E. "Effective Oversight: A Guide for Nonprofit Directors." In Fachzeitschrift fur Nonprofit Management, edited by Michael Muller and Franziska Hiltpold. Fribourg: Verbandsmanagement Institut, 1998.
- summer 1998
- Article
The Managerial Revolution in the U.S. Health Care Sector: Lessons from the U.S. Economy
Herzlinger, Regina E. "The Managerial Revolution in the U.S. Health Care Sector: Lessons from the U.S. Economy." Health Care Management Review 23, no. 3 (summer 1998): 19–29.
- December 1997
- Article
Shopping for Your Doctor
- August 9, 1997
- Article
Hamburgers and Hernias
By: R. E. Herzlinger
Herzlinger, R. E. "Hamburgers and Hernias." Economist (August 9, 1997).
- July 1997
- Article
Market-Driven Health Care: What It Means to You
- July 1997
- Article
What Doctors Can Learn from the Business World
- 1997
- Chapter
Effective Oversight: A Guide for Nonprofit Directors
Herzlinger, Regina E. "Effective Oversight: A Guide for Nonprofit Directors." In Nonprofit Governance: The Executive's Guide, edited by V. Futter and G. Overton, 13–24. Chicago: American Bar Association, 1997.
- May 1997
- Teaching Note
Measuring the Financial Performance of Nonprofit Organizations: Solutions Manual
Teaching Note for (1-197-111). View Details
- Article
Full Disclosure: A Strategy for Performance
Herzlinger, Regina E. "Full Disclosure: A Strategy for Performance." Leader to Leader, no. 3 (Winter 1997).
- 1996
- Book
Market-Driven Health Care
By: R. E. Herzlinger
Keywords: Health Care and Treatment
Herzlinger, R. E. Market-Driven Health Care. Reading, MA: Addison-Wesley Publishing Company, 1996. (Winner of James A. Hamilton Award Given annually to the author of a management or healthcare book judged outstanding by the American College of Healthcare Executives' Book of the Year Committee presented by American College of Healthcare Executives. Reviewed in The Economist, Fortune, Journal of the AMA, New England Journal of Medicine, Wall Street Journal, among many others. Ingram's Current Events best seller.)
- July 1996 (Revised August 2024)
- Case
Innovative Opportunities to Manage Health Care Delivery
By: Regina E. Herzlinger and D. Scott Lurding
The purpose of this case is:
To familiarize the students with the changing landscape of health care delivery, through chains of retail medical centers and those offering value-based care (VBC).
To discuss fundamental managerial decisions about their... View Details
To discuss fundamental managerial decisions about their... View Details
Herzlinger, Regina E., and D. Scott Lurding. "Innovative Opportunities to Manage Health Care Delivery." Harvard Business School Case 197-011, July 1996. (Revised August 2024.)
- July 1996
- Teaching Note
Empire Blue Cross and Blue Shield (A)-(H) TN
By: Regina E. Herzlinger and Ramona Hilgenkamp
Teaching Note for (9-195-216--223). View Details
Keywords: Insurance Industry