Publications

26 Mar 2024
Cold Call Podcast

How Do Great Leaders Overcome Adversity?

Keywords: Re: Anthony Mayo

February 2011
Case

Rebecca S. Halstead: Steadfast Leadership

By: Boris Groysberg and Deborah Bell

Reviews Rebecca Halstead's career history, detailing how, through her personal attributes, skills, experiences, challenges, and organizational practices she developed into a successful leader and commander in the U.S. Army. The case profiles her leadership style and... View Details

Keywords: Working Conditions; Groups and Teams; Competitive Strategy; Personal Development and Career; Organizational Culture; Personal Characteristics; Leadership Style; Gender; Power and Influence

January 2000 (Revised April 2010)
Case

Heidi Roizen

By: Kathleen L. McGinn and Nicole Tempest

Heidi Roizen, a venture capitalist at SOFTBANK Venture Capital and a former entrepreneur, maintains an extensive personal and professional network. She leverages this network to benefit both herself and others. The case considers the steps she's taken to build and... View Details

Keywords: Venture Capital; Personal Development and Career; Power and Influence; Social and Collaborative Networks

04 Jun 2024
Research & Ideas

Navigating Consumer Data Privacy in an AI World

such as whether credit card information or social security numbers were at risk of being leaked. However, following the Cambridge Analytica scandal, society has become more aware that the misuse of personal but public information can pose... View Details

Keywords: by Rachel Layne; Technology; Information Technology

02 Aug 2022
Research & Ideas

6 Strategies for Building Socially Responsible—and Profitable—Companies

A dozen years ago, Harvard Business School Professor George Serafeim wondered why some companies operated with an eye toward the greater good, while most did not. Back then, he always got the same response: Corporate leaders thought social and environmental practices... View Details

Keywords: by Lane Lambert

05 Jul 2006
What Do You Think?

How Important Is “Executive Intelligence” for Leaders?

however, must precede executive instinct. That is to say, analytics should tell the story; experience should guide the results." John Pullen posited that "The most effective executives have a unique balance of good leadership skills (adaptable View Details

Keywords: by James Heskett

December 1970 (Revised October 1980)
Case

David Alpert (B)

By: Jay W. Lorsch

Personal history of David Alpert, with emphasis on psychoanalytic developmental issues. View Details

Keywords: Social Psychology; Personal Development and Career

20 Nov 2017
Research & Ideas

How Independent Bookstores Have Thrived in Spite of Amazon.com

by shopping at neighborhood businesses. Indie bookstores won customers back from Amazon, Borders, and other big players by stressing a strong connection to local community values. Curation: Independent booksellers began to focus on curating inventory that allowed them... View Details

Keywords: by Carmen Nobel (with video by Amelia Kunhardt); Retail

04 Mar 2019
What Do You Think?

What’s the Antidote to Surveillance Capitalism?

than how businesses use it That same monitoring capability (used to fight terrorism) could be turned against American citizens if the regime ever lessened or abandoned its commitment to personal civil liberties.” Asher Rospigliosi... View Details

Keywords: by James Heskett; Advertising; Consumer Products

20 Aug 2014
Research & Ideas

Why the ALS Ice Bucket Challenge is a Social Media Blockbuster

narcissistic fad on social networks in service to the brand itself. The usual elements are there: an act that is incongruous, not easy to do, and screams "look at me." Yet here, the incidental meaning is not at all dissociated from the View Details

Keywords: by John Deighton

October 2017 (Revised April 2019)
Case

Data Breach at Equifax

By: Suraj Srinivasan, Quinn Pitcher and Jonah S. Goldberg

The case discusses the events leading up to the massive data breach at Equifax, one of the three U.S. credit reporting companies, the organizational and governance issues that contributed to the breach, and the consequences of the breach. The case supplement provides... View Details

Keywords: Safety; Information Management; Cybersecurity; Technology Industry; United States

04 Jun 2012
Research & Ideas

The Business of Life

of our lives, we just deprive ourselves of a very important input." Christensen explores the synergies between economic logic and personal conviction in his new book, How Will You Measure Your Life? Coauthored with James Allworth (HBS MBA... View Details

Keywords: by Carmen Nobel

16 Mar 2023
Research & Ideas

Why Business Travel Still Matters in a Zoom World

percent increase in new patents between firms in those places. “Even in a hybrid world, even in a world of work-from-anywhere, we still need to occasionally meet colleagues in person for social purposes.” Choudhury and colleagues teased... View Details

Keywords: by Kara Baskin; Air Transportation

October 2016 (Revised January 2017)
Background Note

The U.S. Health Club Industry, 2005–2016

By: John R. Wells and Gabriel Ellsworth

In 2015, the U.S. health-club industry generated revenues of $25.8 billion, up from $14.8 billion in 2004. Members of health clubs accounted for 17% of the population, up from 14%. The number of clubs had grown from 26,830 in 2004 to 36,180. In the process, the list of... View Details