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- All HBS Web (375)
- Faculty Publications (86)
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Systems for Scaling Ventures (SSV) - Course Catalog
course is to expose you to management systems used by ventures to overcome tradeoffs between scale and agility. By ventures, we mean entrepreneurial organizations prioritizing innovation and employee empowerment, rather than standardization and tight View Details
- 30 Sep 2008
- First Look
First Look: September 30, 2008
benefit of increased labor is improved quality. The objective of this paper is to examine the effect of labor on profitability through its impact on quality. Since employees at retail stores perform both production-related activities and... View Details
Keywords: Martha Lagace
- 05 May 2003
- Research & Ideas
How Bank of America Turned Branches into Service-Development Laboratories
physical facilities were prepared for. So the team decided to reconfigure the twenty Atlanta branches into three alternative models: Five branches were redesigned as "express centers," efficient, modernistic buildings where consumers could quickly View Details
- 13 Feb 2007
- First Look
First Look: February 13, 2007
A. Desai, and C. Fritz Foley Abstract This paper examines how costly financial contracting and weak investor protection influence the cross-border operational, financing and investment decisions of firms. We develop a model in which product developers have a... View Details
Keywords: Martha Lagace
- 01 Aug 2007
- Op-Ed
Company Town: Fixing Corrupt Governments
Ernst & Young, or McKinsey should all get a shot at becoming candidates to run cities and districts with a history of corruption. Entities that are experts at municipal accounting, consulting to foreign governments, or providing services like procurement support... View Details
Keywords: by Eric Werker
- 17 Aug 2011
- News
Breath of Life
36-year-old patient without need of immunosuppressive drugs. Performed in Sweden, the procedure was undertaken because a growing, inoperable tumor threatened the patient’s ability to breathe. Experts say the surgery was a precursor to... View Details
- 12 Mar 2019
- First Look
New Research and Ideas, March 12, 2019
successful dual-purpose companies build a commitment to creating both economic and social value into their core activities. This approach, which they call hybrid organizing, includes: setting and monitoring social goals alongside... View Details
Keywords: Dina Gerdeman
- 03 Aug 2010
- First Look
First Look: August 3
on a standard set of demand-side product features. Download the paper: http://www.hbs.edu/research/pdf/11-007.pdf A New Paradigm of Individual, Group and Organizational Performance Authors:Werner Erhard, Michael C. Jensen, and The... View Details
Keywords: Martha Lagace
- 26 Mar 2013
- First Look
First Look: March 26
liquidity and duration. Comparison of the ex-post performance of bonds acquired by insurance companies does not show outperformance, but higher volatility of realized returns. Download the paper: http://ssrn.com/abstract=2065841 View Details
Keywords: Sean Silverthorne
- 03 Oct 2017
- First Look
First Look at Research and Ideas, October 3, 2017
Reenen Abstract—We investigate the link between hospital performance and managerial education by collecting a large database of management practices and skills in hospitals across nine countries. We find that hospitals that are closer to... View Details
Keywords: by Sean Silverthorne
- 14 Oct 2008
- Research & Ideas
Should You Bring Advertising Expertise In-House?
advertiser operate an in-house agency that produces a specific set of services at a lower cost than the compensation required to retain an outside agency? In addition, there are transaction costs. How do the costs of planning, adapting, and View Details
- 06 May 2014
- First Look
First Look: May 6
August 2013 Management Science The Impact of Corporate Sustainability on Organizational Processes and Performance By: Eccles, Robert G., Ioannis Ioannou, and George Serafeim Abstract—We investigate the effect of corporate sustainability... View Details
Keywords: Sean Silverthorne
- 01 Dec 2008
- News
Lesson from the Fall
The awarding of “up-front” bonuses — before cash and profits from commercial endeavors — invites employees to maximize their short-term interests while compromising the company’s long-term interests. Systems of reward that ignore comparative measures of business View Details
- 03 Jul 2018
- First Look
New Research and Ideas, July 3, 2018
https://www.hbs.edu/faculty/Pages/item.aspx?num=54596 Relative Performance Benchmarks: Do Boards Follow the Informativeness Principle? By: Ma, Paul, Jee Eun Shin, and Charles C.Y. Wang Abstract— We examine whether and to what extent... View Details
Keywords: Dina Gerdeman
- 09 Jun 2003
- Research & Ideas
Incentives and Operational Excellence
was rented out and at what price. Rentrak monitored the scanner data and performed audits and spot checks to monitor compliance with the revenue-sharing contracts. Fifty years... View Details
Keywords: by Martha Lagace
- 01 Jun 2007
- News
KPMG for Mayor!
Ernst & Young, or McKinsey should all get a shot at becoming candidates to run cities and districts with a history of corruption. Entities that are experts at municipal accounting, consulting to foreign governments, or providing services like procurement support and... View Details
- 03 Jun 2020
- Research & Ideas
Who Guarantees Your Workplace Is Safe for Return?
categories of Health Performance Indicators can offer up objective data about the current status of a building and identify meaningful fluctuations over time. How are these HPIs gathered and interpreted? With a combination of settings,... View Details
- 14 Jul 2003
- Research & Ideas
Keeping Your Balance With Customers
the customer has no need to look elsewhere. Therefore, ensuring high-quality service is fundamental. The consumer bank monitored the service levels ("request fulfillment time") for its HVCs, surveyed its customers every six... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 12 Apr 2011
- First Look
First Look: April 12
more likely to use equity in the transaction, and buy companies in a related industry. The market tends to react more negatively to the announcement of the acquisition of a venture capital-backed company, but the long-run stock market and operating View Details
Keywords: Sean Silverthorne
- 19 Dec 2005
- Research & Ideas
Public Education Goes to School
years, we've produced sixteen teaching cases, two conceptual notes, and a working paper. Q: The performance problems of U.S. public education are receiving growing attention. How are urban schools performing... View Details