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- Faculty Publications (195)
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- 02 Oct 2006
- Research & Ideas
Negotiating in Three Dimensions
change. It is true with respect to conflicts arising from the interaction of businesses with governments as well as with environmental and other nongovernmental organizations. It is true as workforces become more diverse and business...
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by Martha Lagace
- 28 Sep 2020
- Research & Ideas
How Leaders Can Navigate Politicized Conversations and Inspire Collaboration
New research sheds light on implications of using politically correct and incorrect speech and identifies five techniques to increase persuasiveness and diffuse conflict. Insights from two recent studies in an emerging field—the psychology of conversation—are aimed at...
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by Kristen Senz
- 16 Jan 2006
- Research & Ideas
Adam Smith, Behavioral Economist?
of a long-term interest (i.e., I won't have that cookie today because I can see that I will regret it down the road). In the area of social interaction, the impartial spectator allows us to see things from another's perspective rather than to be blinded by our own...
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by Ann Cullen
- 30 Mar 2020
- Research & Ideas
The New Rules for Remote Work: Pandemic Edition
conflicts between employees’ personal and professional identities, decreasing their performance and commitment. “Employers should understand the fundamental shift in employees’ lives and recognize that they have to radically alter their...
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by Dina Gerdeman
- 19 Sep 2005
- Research & Ideas
Rethinking Company Loyalty
Few business leaders would deny the importance of organizational loyalty; perhaps fewer still believe they can achieve it the way they once did. After all, the lifetime contract expired long ago, and your people—especially your best...
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by Lauren Keller Johnson
- 17 Jun 2017
- Research & Ideas
Amazon, Whole Foods Deal a Big Win for Consumers
Source: 400tmax Editor's Note. Online retailing behemoth Amazon announced June 16 that it would acquire upscale grocery chain Whole Foods Market in a deal valued at more than $13 billion. Though the company has dabbled with the idea of a brick-and-mortar footprint in...
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- 18 Nov 2002
- Research & Ideas
Where Morals and Profits Meet: The Corporate Value Shift
conflicts of interest, myriad examples of bribery and extortion, unfair and predatory competition, theft and misappropriation of information, civic and environmental irresponsibility. Unfortunately, we have no reliable gauge of how the...
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by Carla Tishler
- May 2016
- Case
Seaside Organics
By: Howard H. Stevenson and Alisa Zalosh
This case follows Sara Norton, a soccer player-turned-serial entrepreneur, as she transforms Seaside Organics from a fledgling startup into an $89 million company. Informed by the successes and failures of her first organics venture, WellBar, Norton tries to balance...
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Keywords:
Business Growth and Maturation;
Organizational Structure;
Personal Development and Career;
Entrepreneurship;
Personal Characteristics;
Business Startups;
Business Strategy;
Conflict and Resolution;
Agriculture and Agribusiness Industry
Stevenson, Howard H., and Alisa Zalosh. "Seaside Organics." Harvard Business School Brief Case 916-526, May 2016.
- 26 Jul 2011
- First Look
First Look: July 26
value, meanings, or enactment of an identity. I also develop a theoretical model and propositions that generate insights into how individuals respond to identity threats originating from a range of sources. I use this theory to explore individual and View Details
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Sean Silverthorne
- 18 Dec 2019
- Book
6 Skills That Wise Companies Harness for World-Changing Innovation
Unit. From practical wisdom to action The book expands on the authors’ original theory that companies build organizational knowledge by turning tacit knowledge, which people learn through personal experience, into explicit knowledge that...
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by Kristen Senz
- 02 Jul 2013
- First Look
First Look: July 2
organization, why men believe women are more emotionally intelligent, and the challenges female directors of corporations face in interacting with their male counterparts. 2006 pub Who Lives in the C-Suite? Organizational Structure and...
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Anna Secino
- 10 Mar 2020
- Research & Ideas
The Little Understood Problem Confronting Diverse Workplaces
organizational leaders rely on their own experiences and established success standards to form expectations for these workers, resulting in them feeling discouraged and unable to fit in. The paper, Relational Reconciliation: Socializing...
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by Julia Hanna
- May 2010
- Case
Clayton Industries, Inc.: Peter Arnell, Country Manager for Italy
By: Christopher A. Bartlett and Benjamin H. Barlow
Clayton Industries, a sixty-year-old U.S.-based firm in the HVAC industry (heating, ventilation, and air conditioning), with nearly $1 billion in revenues, has gradually built a presence in a number of countries, including several in Europe. Peter Arnell, previously...
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Keywords:
Business Subsidiaries;
Multinational Firms and Management;
Organizational Structure;
Corporate Strategy;
Problems and Challenges;
Conflict and Resolution;
Sales;
Cross-Cultural and Cross-Border Issues;
Manufacturing Industry;
Consumer Products Industry;
Wisconsin;
Italy;
United Kingdom
Bartlett, Christopher A., and Benjamin H. Barlow. "Clayton Industries, Inc.: Peter Arnell, Country Manager for Italy." Harvard Business School Brief Case 104-199, May 2010.
- 22 Aug 2005
- Research & Ideas
The Hard Work of Failure Analysis
technical skills, expertise in analysis, and diverse views, allowing them to brainstorm and explore different interpretations of a failure's causes and consequences. Because this usually involves the potential for conflict that can...
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by Amy Edmondson & Mark D. Cannon
- September 2013 (Revised August 2015)
- Background Note
Leadership and Teaming
By: Ethan Bernstein
Small differences in the leadership of teams can have large consequences for the success of their efforts. Many initiatives fail not because of a fatal error in judgment or insufficient ideas, knowledge, motivation, or capabilities to deliver a solution. They fail...
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Keywords:
Teams;
Teaming;
Leadership And Managing People;
Leadership;
Team Effectiveness;
Team Performance;
Team Design;
Team Leadership;
Teamwork;
Team Process;
Team Function;
Team Launch;
60/30/10 Rule;
Team Boundary;
Distribution Of Leadership Authority;
Self-Managed Teams;
Virtual Teams;
Unbounded Teams;
Acts Of Leadership;
Execution Teams;
Decision Making Teams;
Creativity Teams;
Team Size;
Task Design;
Team Timeline;
Team Roles;
Team Representation;
Diversity;
Team Familiarity;
Collective Intelligence;
Team Stages Of Development;
Team Coaching;
Performance Pressure;
X-Teams;
Team Focus;
Interaction;
Management Teams;
Managerial Roles;
Management Systems;
Management Style;
Management Skills;
Management Practices and Processes;
Organizational Design;
Organizational Structure;
Performance Effectiveness;
Performance Efficiency;
Performance Productivity;
Groups and Teams;
Networks;
Social Psychology;
Behavior;
Conflict and Resolution;
Creativity;
Social and Collaborative Networks;
Satisfaction;
Prejudice and Bias;
Power and Influence;
Personal Characteristics;
Familiarity;
Cognition and Thinking;
Attitudes;
Projects;
Organizational Culture;
Organizational Change and Adaptation;
Leadership Development;
Leadership Style;
Leading Change;
Knowledge Use and Leverage;
Knowledge Sharing;
Collaborative Innovation and Invention;
Innovation and Management;
Innovation Leadership;
Design;
Interpersonal Communication;
Accommodations Industry;
Accounting Industry;
Advertising Industry;
Aerospace Industry;
Agriculture and Agribusiness Industry;
Air Transportation Industry;
Apparel and Accessories Industry;
Auto Industry;
Banking Industry;
Battery Industry;
Beauty and Cosmetics Industry;
Bicycle Industry;
Biotechnology Industry;
Chemical Industry;
Communications Industry;
Computer Industry;
Construction Industry;
Consulting Industry;
Consumer Products Industry;
Distribution Industry;
Education Industry;
Electronics Industry;
Employment Industry;
Energy Industry;
Entertainment and Recreation Industry;
Fashion Industry;
Financial Services Industry;
Fine Arts Industry;
Food and Beverage Industry;
Forest Products Industry;
Forestry Industry;
Green Technology Industry;
Health Industry;
Industrial Products Industry;
Information Industry;
Information Technology Industry;
Insurance Industry;
Journalism and News Industry;
Legal Services Industry;
Manufacturing Industry;
Media and Broadcasting Industry;
Medical Devices and Supplies Industry;
Mining Industry;
Motion Pictures and Video Industry;
Motorcycle Industry;
Music Industry;
Pharmaceutical Industry;
Public Administration Industry;
Public Relations Industry;
Publishing Industry;
Pulp and Paper Industry;
Rail Industry;
Real Estate Industry;
Retail Industry;
Rubber Industry;
Semiconductor Industry;
Service Industry;
Shipping Industry;
Sports Industry;
Steel Industry;
Technology Industry;
Telecommunications Industry;
Tourism Industry;
Transportation Industry;
Travel Industry;
Utilities Industry;
Video Game Industry;
Web Services Industry;
Asia;
North and Central America;
South America;
Atlantic Ocean;
Central Asia;
Europe;
Latin America;
Middle East;
Oceania;
West Indies
Bernstein, Ethan. "Leadership and Teaming." Harvard Business School Background Note 414-033, September 2013. (Revised August 2015.)
- November 2020 (Revised February 2021)
- Case
Integrating Beam Suntory (A)
By: David G. Fubini, Rawi Abdelal and David Lane
The spring 2014 acquisition of U.S. alcoholic spirits maker Beam Inc. by Japan’s Suntory Holdings vaulted Suntory from 15th to third-largest international spirits company in the world. Yet Suntory had borrowed nearly the entire $16 billion purchase price, and relied on...
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Keywords:
Family Business;
Communication;
Borrowing and Debt;
Globalization;
Corporate Governance;
Governing and Advisory Boards;
Retention;
Leadership;
Supply Chain;
Organizational Structure;
Ownership;
Relationships;
Conflict and Resolution;
Integration;
Value Creation;
Food and Beverage Industry;
Japan;
United States;
Chicago
Fubini, David G., Rawi Abdelal, and David Lane. "Integrating Beam Suntory (A)." Harvard Business School Case 421-003, November 2020. (Revised February 2021.)
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
proactively reduce the uncertainty for themselves and their ecosystems by preempting the effects of COVID-19 even before contagion arrived in their countries. Faced with the emergence of conflicting safety protocols across the regions...
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- 01 Dec 2015
- Research & Ideas
What to Do When Your Organization Has Dueling Missions
commercial revenue to fund its social mission. As such, hybrids combine typical aspects of both corporations and social organizations. “Hybrids have to simultaneously pursue commercial and social objectives” Managing a hybrid is no easy feat, especially when the...
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by Carmen Nobel
- 08 Dec 2009
- First Look
First Look: Dec. 8
gravity the law of integrity just is, and if you violate the law of integrity as we define it, you get hurt just as if you try to violate the law of gravity with no safety device. The personal and organizational benefits of honoring one's...
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Martha Lagace
- Article
Corporate Culture and Analyst Catering
By: Joseph Pacelli
This study examines the relation between financial institutions’ corporate culture and the quality of analysts’ research services. Using data collected from the Financial Industry Regulatory Authority, I measure the weakness of financial institutions’ corporate culture...
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Keywords:
Analysts;
Corporate Culture;
Global Settlement;
Financial Institutions;
Organizational Culture;
Conflict of Interests;
Performance;
Quality
Pacelli, Joseph. "Corporate Culture and Analyst Catering." Journal of Accounting & Economics 67, no. 1 (February 2019): 120–143.