Intentions - Publications - Faculty & Research

25 Jul 2005
Research & Ideas

Fool vs. Jerk: Whom Would You Hire?

skills he has and, without any intention of gaining an advantage, help others put them to use. The Likability Bias: Pros And Cons Some people are liked pretty much universally. In other cases, likability is relative: One person's friend... View Details

Keywords: by Tiziana Casciaro & Miguel Sousa Lobo

21 Sep 2020
Research & Ideas

Are You Sabotaging Your Own Company?

time to get all of their people together, so the meetings kept getting delayed and delayed,” he says. “The intent of these processes is often good, but the results are not. You have to walk a fine line and strike a careful balance between... View Details

Keywords: by Dina Gerdeman

18 Sep 2019
Op-Ed

WeWork—The IPO That Shouldn’t?

which Softbank previously invested in WeWork. The ultimate lesson: Any corporate leader with the intent of going public must let the company, not the individual, be the focus of attention. One needs to establish the corporate mission,... View Details

Keywords: by Nori Gerardo Lietz; Financial Services; Real Estate

26 Jan 2012
Working Paper Summaries

Behavioral Ethics: Toward a Deeper Understanding of Moral Judgment and Dishonesty

Keywords: by Max H. Bazerman & Francesca Gino

16 Feb 2010
Research & Ideas

The Outside-In Approach to Customer Service

must be more profound and open-ended, with an intent not only to discover how your customers engage with your products or services but also to understand some of the broader parameters of the constraints they are facing in their own... View Details

Keywords: by Sarah Jane Gilbert; Consumer Products

01 Sep 2021
Op-Ed

How Women Can Learn from Even Biased Feedback

relationship. Assume positive intent For many people, asking questions feels uncomfortable or seems risky. They worry that the feedback giver will construe the questions as challenges to him or her. Women tend to become more willing to... View Details

Keywords: by Francesca Gino

09 Feb 2015
Research & Ideas

Professional Networking Makes People Feel Dirty

more intent than the other—and that intent might contribute to feelings of being selfish." Putting The Hypotheses To The Test The researchers conducted a series of experimental and field studies to test the... View Details

Keywords: by Carmen Nobel

05 Jul 2006
Research & Ideas

The Accidental Innovator

neighbor in a tattoo parlor in a country on the other side of the world (assuming you hadn't planned to meet there). We propose a way of defining the "intensity" of an accident, by which we mean, roughly, how far outside View Details

Keywords: by Sarah Jane Gilbert

20 Dec 2017
Lessons from the Classroom

How to Design a Better Customer Experience

Google, Microsoft, and Fedex, to foster creativity, deepen learning, and solve complex problems.) Thomke became a certified LSP facilitator and then spent more than a year working on the design of his class, with the intent of creating a... View Details

Keywords: by Dina Gerdeman; Health; Entertainment & Recreation

28 Jan 2020
Book

Advanced Leadership Requires More Than Outside-The-Box Thinking

what they needed. The narrative was simple and straightforward, and there were no strings, she thought, only benefits. Surprise, surprise. Despite the benign intent and potential value of the idea, suspicion and skepticism soon surfaced... View Details

Keywords: by Sean Silverthorne

17 Dec 2014
Research & Ideas

How Our Brain Determines if the Product is Worth the Price

seconds, followed by a decision screen displaying both price and product. They then indicated the extent to which they wanted to buy the items on a scale from 0 to 100, with anything above a 50 categorized as intent to purchase the... View Details

Keywords: by Carmen Nobel; Retail

18 Jul 2011
Research & Ideas

Looking in the Mirror: Questions Every Leader Must Ask

these priorities to each department and geographic region in order to better achieve overall organization objectives. "When a leadership has this discipline, they focus much more intently on what tasks they need to do superbly well... View Details

Keywords: by Carmen Nobel

01 Sep 2022
What Do You Think?

Is It Time to Consider Lifting Tariffs on Chinese Imports?

controversies, trade continues. It’s perhaps evidence that sanity still prevails in the business world. But it raises the question of whether it’s time for the US to send a message, however small, of positive intent toward China by... View Details

Keywords: Re: James L. Heskett

19 Sep 2016
Research & Ideas

Why Isn't Business Research More Relevant to Business Practitioners?

while “applied” research sets out specifically to address a practical problem, with the intent of solving it. That poses a potential dilemma for scholars who want to influence business practice and achieve the requisite journal... View Details

Keywords: by Carmen Nobel; Education

20 Jan 2014
Research & Ideas

Language Wars Divide Global Companies

barriers that threaten employees' sense of belonging. Encourage practice of the new language. Provide nonthreatening environments where the new language can be studied and practiced. Encourage empathy. Promote sharing of experiences as employees grapple with the... View Details

Keywords: by Kim Girard

05 Oct 2020
Book

Want to Be Happier? Make More Free Time

research shows that supervisors are actually more willing to grant extensions than employees realize; in fact, they tend to view those who request extra breathing room as highly motivated employees who are intent on producing better... View Details

Keywords: by Dina Gerdeman

01 Feb 2021
What Do You Think?

Has the New Economy Finally Arrived?

intentions but more about actions.” Patti Gillenwater suggested that companies should change their hiring policies. In her words, “hiring individuals that have ‘grown up’ in diverse, inclusive environments is spot on. This would mean... View Details

Keywords: by James Heskett

13 Sep 2010
Research & Ideas

The Consumer Appeal of Underdog Branding

purchase intentions and consumers' real choices. “Brand biographies can be used to avoid anticorporate consumer backlash and mitigate the 'curse of success.' ” Because the underdog narrative is an underexplored topic in consumer research,... View Details

Keywords: by Martha Lagace

03 May 2010
Research & Ideas

What Is the Future of MBA Education?

with several years at the firm who was intent on a career in consulting whether an MBA would be valuable for his future, answered, "Definitely not." In the past, deans and business school faculty had a ready response to questions about... View Details

Keywords: by Martha Lagace; Education

May 2021 (Revised September 2021)
Case

Accounting for Bitcoin at Tesla

By: Charles C.Y. Wang and Siyu Zhang

On February 8, 2021, Tesla revealed, through its 10-K filing to the Securities and Exchange Commission (SEC), that it had purchased $1.5 billion of Bitcoin, totaling 7.5% of the company’s cash, and that it planned to accept payments in the cryptocurrency soon. These... View Details

Keywords: Bitcoin; Accounting; Currency; Communication Intention and Meaning; Strategy; Investment Portfolio; Emerging Markets; Risk and Uncertainty; Value Creation

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