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All HBS Web
(245)
- News (29)
- Research (189)
- Events (1)
- Multimedia (1)
- Faculty Publications (88)
- 28 Jan 2014
- First Look
First Look: January 28
access pushes decisions down, as it allows for superior decentralized decision making without an undue cognitive burden on those lower in the hierarchy. Better communication pushes decisions up, as it allows employees to rely on those above them in the View Details
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Sean Silverthorne
- 03 Sep 2013
- First Look
First Look: September 3
measures via deception. In a first study, we use deceptive self-downloads on SSRN, the leading working paper repository in the social sciences, to show that employees higher in a hierarchy are more likely to engage in deception,...
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Sean Silverthorne
- 20 Nov 2012
- First Look
First Look: November 20
typically refers to the elimination of layers in a firm's organizational hierarchy and the broadening of managers' spans of control. The alleged benefits of flattening flow primarily from pushing decisions downward to enhance customer and...
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Sean Silverthorne
- 06 Jun 2017
- First Look
First Look at New Research and Ideas: June 6, 2017
of strategy as “the smallest set of choices to optimally guide (or force) other choices.” The paper shows that this definition coincides with the equilibrium outcome of a “strategy formulation game,” in which such strategy endogenously creates a View Details
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Sean Silverthorne
- 01 Jun 2014
- News
Screen Saver
caught up in the hierarchy of leadership. He engaged with you regardless of your level in the company. That really mattered at a place like Starbucks." Lopez sees a direct connection between his focus at Starbucks and his work at AMC....
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- 01 Jun 2008
- News
The Prophet of Start-Ups
economy.” Just as important, ARD’s support of Digital and dozens of other unproven little companies ushered in a new era of corporate culture. At Digital, the engineer was king. Hierarchy was out. Controlled chaos was in. Like Jack...
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- 01 Oct 1996
- News
Leading In a New Era
stands to reason that what and how people communicate will determine the success or failure of an enterprise. Says HBS's Chris Bartlett, "We need to think about organizations in a more flexible way, in terms of processes — not as a View Details
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Nancy O. Perry
- 11 Feb 2014
- First Look
First Look: February 11
suppliers and its blue collar workforce as homogeneous, interchangeable entities, and its view that expertise could be partitioned so that there was minimal overlap of knowledge amongst functions or levels in the organizational hierarchy...
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Sean Silverthorne
- 24 May 2011
- First Look
First Look: May 24
revenue streams, he wondered how to maintain their entrepreneurial culture that he saw as a prerequisite for this—particularly their lean hierarchy and researchers' freedom to follow innovation where it led them—in a company of more than...
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Sean Silverthorne
- 12 Jan 2010
- First Look
First Look: Jan. 12
collective, the nature and importance of relationships, how personal space and the role of time are viewed, the extent to which authority and hierarchy are accepted, how ambiguity and risk are regarded, and so on. Extending this...
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Martha Lagace
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
stimulate customers to increase their purchases to reach the next stage-and therefore more and better rewards-in the hierarchy of loyalty classes. Even though many believe that loyalty programs that lack this feature won't induce enough...
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- 21 Apr 2009
- First Look
First Look: April 21, 2009
mismatch can create. First, hierarchical industry organizations can "lock out" certain types of innovation indefinitely by perpetuating established business practices. Second, even when the vertical hierarchies produce highly...
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Martha Lagace
- 01 Dec 2008
- News
A Force for Good
driven by intellectual capital formation.” The Dean’s hands-on attention embraced not only the HBS faculty, but also friends, staffers, associates, and friends of friends, all up and down the many hierarchies he traveled through. He...
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- 29 Jan 2013
- First Look
First Look: Jan. 29
some cases down to the source code level. Our study thus extends the concept of IP modularity to comprise the notion of hierarchy levels. Working PapersInflation Bets or Deflation Hedges? The Changing Risks of Nominal Bonds...
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Sean Silverthorne
- 01 Dec 2013
- News
Curing Health Care
those who were getting cash. "It isn't that money doesn't work," but that money's incentivizing power can be overvalued, Ashraf explains. "The takeaway is in fact that we have a hierarchy of needs that includes social recognition." By...
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- 29 Apr 2020
- Book
The Key to Powerful Social Change: Small Villages
Who will solve the great problems facing humanity, a list of critical issues that only begins with the current pandemic? In the interview below, Rosabeth Moss Kanter discusses her recent book, Think Outside the Building, and her view that solutions are most likely to...
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by Dina Gerdeman
- Web
Print View - Course Catalog
are meant to make you think about how to possibly influence your broader environment. We will also use a simulation (Star Power) in order to help us think about the challenges of changing existing power hierarchies in society. Reflecting...
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