Happiness - Publications - Faculty & Research

12 Aug 2019
Research & Ideas

How Scale Changes a Manager's Responsibilities

follow a structured process. The product leads would constantly complain about his attitude and work quality. I carved out a prototyping role for him on the team so we could keep experimenting with new ideas and he could remain happy and... View Details

Keywords: by Julia Austin

24 Jun 2002
Research & Ideas

Four Keys of Enduring Success: How High Achievers Win

get up, look at the sunshine; they look at a sunset and really smile, knowing full well the sunset wouldn't be there in just twenty minutes. They were very happy in terms of what they saw in their life." In short, said Stevenson;... View Details

Keywords: by Martha Lagace

16 Jun 2020
Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

Lessons from Chinese Companies’ Response to Covid-19 (Harvard Business Review) What Quarantine Can Teach You About Spending and Happiness (Wall Street Journal) Read COVID-19 coverage from Working Knowledge What principles should your firm... View Details

Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service

02 Jun 2020
Research & Ideas

Coronavirus Careers: Cloud Kitchens Are Now Serving

Review) What Quarantine Can Teach You About Spending and Happiness (Wall Street Journal) Read COVID-19 coverage from Working Knowledge Emerging trends Before the onset of COVID-19, a number of trends were becoming clear. It was apparent... View Details

Keywords: by Lena Ye and Geoffrey Jones; Food & Beverage

30 May 2005
Research & Ideas

Six Steps for Making Your Threat Credible

less at stake than I do." You might also suggest that your substitute is a harder bargainer than you are: " I don't want to walk away from this deal, but he's in charge and is not happy with the offer on the table." In both... View Details

Keywords: by Deepak Malhotra

29 Aug 2022
Op-Ed

Income Inequality Is Rising. Are We Even Measuring It Correctly?

Exeter Business School. You Might Also Like: More Proof That Money Can Buy Happiness (or a Life with Less Stress) The Pursuit of Passion Propagates Privilege Of Learning and Forgetting: Centrism, Populism, and the Legitimacy Crisis of... View Details

Keywords: by Jon M. Jachimowicz, Kristin Blesch, and Oliver P. Hauser

12 Dec 2005
Research & Ideas

Using the Law to Strategic Advantage

Constance Bagley: Yes, I'd be happy to. The law offers a variety of tools managers can use to manage the firm more effectively. They range from contracts, which can be used to strengthen business relationships, allocate risk and reward,... View Details

Keywords: by Sean Silverthorne; Legal Services

23 Jun 2022
Research & Ideas

All Those Zoom Meetings May Boost Connection and Curb Loneliness

interactive and one pre-recorded—and examined how happy and connected people felt before and after the videos. Those who participated in the live experience felt much less lonely, although that bump didn’t last. The team shared their... View Details

Keywords: by Michael Blanding

08 Apr 2019
Sharpening Your Skills

The Life of Luxury and How to Sell It

Research released recently by iseecars.com seems to indicate a fleeting happiness with luxury cars. New buyers of BMW, Jaguar, Land Rover, Mercedes-Benz, and Porsche sell them more frequently in the first year than owners of other models.... View Details

Keywords: by Sean Silverthorne; Auto; Retail; Fashion

Article

Time for Happiness: Why the Pursuit of Money Isn't Bringing You Joy—and What Will

By: A.V. Whillans

Adam (real story, fake name) was a good employee who was given a plum project he believed could get him a promotion and a raise. Taking it seemed like the proverbial no-brainer: Work hard, nail the assignment, get more pay. He knew he’d have to put in long days and... View Details

Keywords: Time; Privilege; Guilt; Money; Happiness

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Article

Is Life Nasty, Brutish, and Short? Philosophies of Life and Well-Being

By: Michael I. Norton, Lalin Anik, Lara B. Aknin and Elizabeth W. Dunn

Three studies examine the extent to which laypeople endorse Thomas Hobbes' (1651) view of life as "nasty, brutish, and short" and explore the relationships between this philosophy and well-being. We asked participants to answer two binary choice questions: Is life... View Details

Keywords: Happiness; Satisfaction; Welfare

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28 Feb 2023
Research & Ideas

Can Apprenticeships Work in the US? Employers Seeking New Talent Pipelines Take Note

in school with the option to join the company when they graduate, Fuller’s analysis finds that three-quarters of employers wind up happy with their trainees and two-thirds of apprentices go on to college or career. “Employers see a real... View Details

Keywords: by Michael Blanding

17 Feb 2022
Book

When Employees Feel a Sense of Purpose, Companies Succeed

and child” so that they can enjoy “a healthy, happy family.” In building its culture, the firm focuses squarely on recognizing and affirming employees’ individuality. One of Ovia’s core values is “Be yourself, be candid, be kind.”... View Details

Keywords: by Ranjay Gulati

02 Mar 2009
Research & Ideas

When Goal Setting Goes Bad

because they find the work rewarding in and of itself. Given that goals can undermine this intrinsic value of work, sometimes the best solution is no specific stretch goal at all or at the very least mastery or learning goals. I do not need someone to set a stretch... View Details

Keywords: by Sean Silverthorne

20 Apr 2021
Book

A Simple Question That Can Guide Companies to Epic Success

design, but just look at their faces, beaming with pride and anticipation! Or online, head over to Facebook and Instagram, where you will see other instances of value creation. Look at the pictures and videos your friends post when they receive a coveted job offer or... View Details

Keywords: by Danielle Kost

06 Oct 2020
Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

John A. Quelch, Charles Edward Wilson Professor of Business Administration, Emeritus. Tip: Small talk works big wonders Another factor that workplaces can focus on right now is creating opportunities for informal conversations. Small talk can play an important role in... View Details

Keywords: by Sean Silverthorne

06 Mar 2006
Research & Ideas

Four Strategies for Making Concessions

would be more than happy to engage in mutual give-and-take during his negotiations, he often has trouble doing so with his contractors and customers. Some are clearly untrustworthy or entirely self-interested. Such negotiators are likely... View Details

Keywords: by Deepak Malhotra

11 May 2016
Research & Ideas

Fix This! Why is it so Painful to Buy a New Car?

effect. Another time she told the dealer she wanted a car with a manual drive. “No you don’t,” the salesman snapped. Says Avery, “I felt disrespected.” “I’m happy with the car, but it was a roller coaster of emotions going through the... View Details

Keywords: by Sean Silverthorne; Auto

16 Mar 2020
Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

We have to recalibrate our minds in terms of why we’re doing remote work now. In this moment of panic, when companies and workers are trying to figure out how to be productive and how to be happy working from home, the most practical... View Details

Keywords: by Dina Gerdeman

19 Mar 2014
Research & Ideas

A Brand Manager’s Guide to Losing Control

Thanks (or no thanks) to social media, brand managers have lost the power to control the perception of their products through carefully orchestrated advertising campaigns. These days, consumers are in command. With an angry tweet, a happy... View Details

Keywords: by Carmen Nobel; Advertising

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