Free Will - Publications - Faculty & Research

11 Sep 2006
Research & Ideas

Negotiating When the Rules Suddenly Change

when they radically restructured their collective bargaining agreement (CBA). The new CBA instituted a uniform cap (as well as a floor) on team payrolls. It also set maximums and minimums for individual contracts and declared many more players View Details

Keywords: by Michael Wheeler; Sports

01 Mar 2019
News

The Burden Legacy

incoming MBA Class of 2004 to restore confidence in America’s free enterprise system after public trust in business had been shaken by the Enron and WorldCom scandals. And in the wake of the global financial crisis, former Treasury... View Details

Keywords: Linda Kush

21 Nov 2022
Research & Ideas

Buy Now, Pay Later: How Retail's Hot Feature Hurts Low-Income Shoppers

typically little or no credit check and most loans charge zero interest if the bills are paid on time. Retailers are willing to pay more for providing the service because almost half of consumers spend between 10 percent to 40 percent... View Details

Keywords: by Rachel Layne; Retail; Financial Services; Technology

Web

Technology & Innovation - Faculty & Research

related hypotheses across six experiments: (1) Given people's lay theories about the capacities for cognition and emotion for robots and humans, workers will express more discomfort with botsourcing when they consider losing jobs that... View Details

01 Oct 2001
Research & Ideas

How To Make Restructuring Work for Your Company

bankruptcy proceeding can have difficulty restructuring their public bonds. If such bonds are widely held, individual bondholders may be unwilling to make concessions, preferring to free ride off the concessions of others. Thus it View Details

Keywords: by Stuart C. Gilson

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HBR Classics - Alumni

thinking and practice. As an exclusive benefit for HBS alumni, 77 of these HBR Classics are now available for free downloading. Please browse the collection below; login is required. Just click on a title to read online or download the... View Details

17 Jul 2012
First Look

First Look: July 17

control and agenda setting. In the special case of mutually incompatible control systems, when top managers must trade off relevance for appropriateness (or the other way round), their choice of interactive control will be driven by what... View Details

Keywords: Sean Silverthorne

Web

Information Technology - Institute For Strategy And Competitiveness

benefits for value. To date, health IT has been siloed in its functions, services, and interoperability. Today’s IT systems reflect the fragmented legacy structure of care delivery in general, as well limits of IT capabilities. The Valued-Based Health Care IT Agenda... View Details

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Human Behavior & Decision-Making - Faculty & Research

Human Behavior & Decision-Making Human Behavior & Decision-Making 2014 Book The Power of Noticing: What the Best Leaders See By: Max Bazerman This book will examine the common failure to notice critical information due to bounded... View Details

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Frequently Asked Questions - Crossover Into Business

athlete. How much does it cost to participate in the program? The Crossover Into Business program is currently free for professional athletes – we do not charge any application or program fees. I am a professional athlete. View Details

20 Oct 2020
Blog Post

Exploring Technology and Public Impact Through the HBS/HKS Joint Degree Program

If the past two decades have demonstrated technology’s potential, one of the challenges of the next ten years will be defining its boundaries. How can new technologies benefit people and societies in equitable ways? How can companies --... View Details

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Online Business Strategy Courses | HBS Online

prospective learners, conducted by City Square Associates). Related Content Free Strategy Course Flowchart Which HBS Online Strategy Course Is Right for You? This flowchart will help you determine which HBS... View Details

27 Jul 2020
Book

Reflection: The Pause That Brings Peace and Productivity

taking a short walk outside or even looking out the office window or at an indoor plant can help free up the mind. And finally, many interviewees made a conscious effort to take a little time to celebrate progress or successes, rather... View Details

Keywords: by Dina Gerdeman

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The U.S. Job Search for International Students - MBA

Blog Blog MBA Voices Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author Career and Professional Development Staff Author HBS Community Author HBS Faculty Author MBA Admissions Author MBA Students Topics Topics 1st Year (RC) 2+2 Program 2nd Year... View Details

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Dean Srikant Datar Statements & Speeches | About

Garber’s message to the Harvard community earlier this week reflected on the disorienting tension the University recently has faced, recognized Claudine Gay’s service and leadership, and urged us to rededicate ourselves to free inquiry... View Details

28 Feb 2022
Research & Ideas

How Racial Bias Taints Customer Service: Evidence from 6,000 Hotels

terms of business outcomes, they're not developing the best customer relationships they could.” Companies that fix disparities in their service delivery are likely to boost customer satisfaction and loyalty, say Feldberg and Kim in the manuscript they’re preparing,... View Details

Keywords: by Pamela Reynolds

31 Mar 2008
HBS Case

JetBlue’s Valentine’s Day Crisis

and diversions, offering varying levels of compensation. Passengers who were stuck on a plane for more than three hours, for example, received a full refund and a voucher for a free roundtrip flight. On February 21, JetBlue also issued a... View Details

Keywords: by Julia Hanna; Air Transportation

11 Jan 2021
Research & Ideas

Is A/B Testing Effective? Evidence from 35,000 Startups

incremental changes to their websites, such as improving elements of design and presentation, also facilitated an increased focus on big-picture strategy and innovation, says Koning. "A/B testing also allows the firm to free up the time... View Details

Keywords: by Kristen Senz

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Online Business Analytics Course | HBS Online

decisions Recognize trends, detect outliers, and summarize data sets Analyze relationships between variables Develop and test hypotheses Craft sound survey questions and draw conclusions from population samples Implement regression analysis and other analytical... View Details

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Online Business Essential Courses | HBS Online

discussions and drive strategic decision-making with this free guide. Access your free e-book Free Business Essentials Flowchart Which HBS Online Business Essentials Program Is... View Details

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