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- All HBS Web (515)
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- 16 Jun 2020
- Research & Ideas
Your Customers Have Changed. Here's How to Engage Them Again.
needs. The velocity or rate of adaption that firms need to adjust to a new directional reality will depend on customer demand. Industries with decreasing customer demand—offline entertainment, hospitality, real estate, industrial... View Details
- 25 Jun 2012
- Research & Ideas
Collaborating Across Cultures
helps cross-cultural creative collaboration." Testing Cultural Metacognition In the first of three studies, the researchers asked 43 middle-level managers enrolled in an executive MBA course to complete a questionnaire to rate their own... View Details
Keywords: by Michael Blanding
- 23 Oct 2000
- Research & Ideas
The Strategy-Focused Organization
in the industry. We often describe the nonfinancial measures on the Balanced Scorecard as leading indicators. But the measures may be not only leading; they are also sustainable. In the short run, financial results can be affected by temporary factors—the weather,... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 26 Feb 2019
- First Look
New Research and Ideas, February 26, 2019
Soltes, Eugene F. Abstract— Regulators have long been aware that differential access to information can undermine the efficiency and fairness of financial markets. In an effort to place investors on equal footing, the Securities and View Details
Keywords: Dina Gerdeman
- 31 Jul 2012
- First Look
First Look: July 31
large due to either product characteristics or the distance between exporter and importer. Finally, we find that in countries with well-developed finance, total exports and the allocation of exports across importers are more sensitive to View Details
Keywords: Carmen Nobel
- 11 Dec 2018
- First Look
New Research and Ideas, December 11, 2018
Betfair was an underfunded second mover in the betting exchange space, it was able to attract punters at a much faster rate than the better-funded first mover, Flutter. Moreover, while Betfair and... View Details
Keywords: Dina Gerdeman
- 07 Jul 2003
- Research & Ideas
4+2 = Sustained Business Success
services that consistently meet customers' expectations. Put decision-making authority close to the front lines so employees can react quickly to changing market conditions. Constantly strive to eliminate all forms of excess and waste; improve productivity at a View Details
- 20 Dec 2016
- First Look
December 20, 2016
Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51996 forthcoming Quarterly Journal of Economics Catering to Investors Through Security Design: Headline Rate and Complexity By: Célérier, Claire, and Boris Vallée... View Details
Keywords: Carmen Nobel
- 01 Oct 2001
- Research & Ideas
How To Make Restructuring Work for Your Company
"prepackaged" bankruptcy plan. In addition, if ownership of the firm's equity changes significantly, say because creditors exchange their claims for new stock, the firm can lose the often sizable tax benefit of its net operating... View Details
Keywords: by Stuart C. Gilson
- October 2003 (Revised January 2004)
- Case
The 2001 Crisis in Argentina: An IMF-Sponsored Default? (A)
By: Rafael M. Di Tella and Ingrid Vogel
At the end of 2001, Argentina's economy and society both appeared on the verge of collapse. Furious about controls imposed on the convertibility of their bank deposits into cash (the "corralito") and huge proposed government spending cuts amidst high unemployment and... View Details
Keywords: Financial Crisis; Economic Slowdown and Stagnation; Banks and Banking; Problems and Challenges; Decision Choices and Conditions; Currency Exchange Rate; Economy; Government Administration; Crime and Corruption; Argentina
Di Tella, Rafael M., and Ingrid Vogel. "The 2001 Crisis in Argentina: An IMF-Sponsored Default? (A)." Harvard Business School Case 704-004, October 2003. (Revised January 2004.)
- 15 May 2018
- First Look
New Research and Ideas, May 15, 2018
productive. That’s a missed opportunity. Questioning is a powerful tool for unlocking value in companies: It spurs learning and the exchange of ideas, it fuels innovation and better performance, and it builds trust among team members. And... View Details
Keywords: Dina Gerdeman
- 30 Jul 2007
- Research & Ideas
Repugnant Markets and How They Get That Way
"Kidney exchange is something we have gotten going in New England and elsewhere that doesn't involve any monetary transfers," Roth explains. "It has not aroused any repugnance at all. We've just gotten legislation through... View Details
Keywords: by Martha Lagace
- 20 Oct 2010
- Op-Ed
Export Competitiveness: Reversing the Logic
exports provide positive externalities and thus should be encouraged by government, the policy question is how to do so most effectively. One large body of thinking is devoted to identifying general barriers to exports that reduce trade below its socially optimal... View Details
Keywords: by Christian Ketels
- 04 Nov 2010
- What Do You Think?
Why Do We Chase Stars?
those floating around in the industry." (Vanitha Rangganathan); and "We chase stars because we are fallible Glamor always is enticing." (Vadeed Lobo) Women are particularly successful in porting their skills because "... View Details
Keywords: by Jim Heskett
- 15 Nov 2016
- First Look
November 15, 2016
employee departure rates in stores where the manager is likely to be more informed than headquarters (e.g., in stores that are far from headquarters or that serve repeat customers). Download working paper:... View Details
Keywords: Sean Silverthorne
- 24 Apr 2019
- Research & Ideas
The 'Amazon Effect' Is Changing Online Price Competition—and the Fed Needs to Pay Attention
quickly to world events The upshot, Cavallo says, is that retail prices have become less insulated from economic shocks, like changes in fuel costs or exchange rates, as retailers capture changing costs more quickly. This helps explain... View Details
- March 2016 (Revised May 2018)
- Case
ASOS PLC
By: John R. Wells and Gabriel Ellsworth
Launched in 2000, ASOS was one of the world’s largest online fashion specialists in 2018. Focusing on young consumers aged 16–25 years, the company offered over 85,000 items on its websites, many times more than the largest fashion stores, and added several thousand... View Details
Keywords: ASOS; AsSeenOnScreen; Online Fashion; Online Apparel; Nick Beighton; Nick Robertson; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Social Media; Marketplaces; Shipping; Advertising; Digital Marketing; Business Growth and Maturation; Business Model; Business Startups; For-Profit Firms; Customer Focus and Relationships; Age; Gender; Currency Exchange Rate; Profit; Revenue; Geography; Geographic Scope; Global Range; Global Strategy; Globalized Firms and Management; Globalized Markets and Industries; Business History; Selection and Staffing; Journals and Magazines; Human Capital; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Growth Management; Management Succession; Brands and Branding; Marketing Channels; Marketing Communications; Marketing Strategy; Product Positioning; Social Marketing; Media; Distribution; Distribution Channels; Order Taking and Fulfillment; Infrastructure; Logistics; Public Ownership; Problems and Challenges; Strategy; Adaptation; Business Strategy; Competition; Competitive Strategy; Corporate Strategy; Expansion; Vertical Integration; Segmentation; Internet and the Web; Mobile and Wireless Technology; Apparel and Accessories Industry; Fashion Industry; Retail Industry; United Kingdom; England; London
Wells, John R., and Gabriel Ellsworth. "ASOS PLC." Harvard Business School Case 716-449, March 2016. (Revised May 2018.)
- 24 Feb 2022
- Op-Ed
Want to Prevent the Next Hospital Bed Crisis? Enlist the SEC
responsibilities—engender the required transparency? In contrast to approaches that rely on HHS, our recommendation for building hospital capacity uses the power of the Securities and Exchange Commission (SEC), which for nearly a century... View Details
- 16 May 2000
- Research & Ideas
Getting the Message: How the Internet is Changing Advertising
examples the fact that few people pay to have their name not listed in the phone book and the popularity of "free" computers—where consumers get a computer in exchange for giving out personal information, agreeing to view ads,... View Details
Keywords: by Susan Young
- 27 Sep 2011
- First Look
First Look: September 27
explain how to generate ideas with these skills, collaborate with "delivery-driven" colleagues to implement ideas, and build innovation skills throughout your organization to sharpen its competitive edge. They also provide a self-assessment for View Details
Keywords: Sean Silverthorne