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All HBS Web
(598)
- News (35)
- Research (425)
- Multimedia (1)
- Faculty Publications (330)
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- 01 Mar 2023
- What Do You Think?
How Much Does 'Deep Purpose' Matter to the Bottom Line?
mission is the starting point for its culture. The nature of a mission statement matters only if leaders and their employees believe in it and live it. In my research, too often I’ve found that leaders are content to check the box on...
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by James Heskett
- July 1997 (Revised September 2004)
- Case
Depreciation at Delta Air Lines and Singapore Airlines (A)
By: William J. Bruns Jr. and Jeremy Cott
Depreciation policies at Delta Air Lines and Singapore Airlines are compared and contrasted against a summary of operating data from each airline. Questions focus attention on differing depreciation policies.
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Bruns, William J., Jr., and Jeremy Cott. "Depreciation at Delta Air Lines and Singapore Airlines (A)." Harvard Business School Case 198-001, July 1997. (Revised September 2004.)
- 10 Mar 2015
- First Look
First Look: March 10
with data about the relative importance of courses and (2) to provide faculty with information about how to improve the curriculum and best advise students. The most salient result is that students were strongly advised to study View Details
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Carmen Nobel
- 23 Dec 2014
- First Look
First Look: December 23
itself (to send a useful signal to constituencies); c) avoiding (or making) statements that inflame (or mollify) the other side's internal opponents; d) helping the other side attractively frame the deal for Level II acceptability; e)...
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Carmen Nobel
- May 2014
- Case
Groupon, Inc.
By: Krishna G. Palepu, Blythe J. McGarvie and James Weber
Internet coupon site "Groupon" grew revenues rapidly and went public, but struggled to impress investors or operate profitably. Did it have a sustainable business model?
Groupon sold coupons called Groupons which purchasers used to acquire goods or services at...
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- 08 Jul 2019
- Research & Ideas
Are Paywalls Saving Newspapers?
coauthors, Ho Kim of the University of Missouri, St. Louis, and Reo Song of California State University, Long Beach, analyzed 79 print media firms using 10 years of circulation and subscription price data (from publishers’ statements to...
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- May 2022
- Case
Maestro Pizza: Coming in Hot!
By: Ramon Casadesus-Masanell and Fares Khrais
Maestro Pizza opened its first store in 2013 after its founder, Khalid Al Omran, recognized an opportunity in Saudi Arabia to offer high quality pizza at affordable prices. The business grew rapidly and under the radar at first, but soon enough caught the attention of...
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Keywords:
Competitive Strategy;
Competitive Advantage;
Competition;
Market Entry and Exit;
Emerging Markets;
Business Startups;
Corporate Entrepreneurship;
Product Positioning;
Disruption;
Disruptive Innovation;
Advertising;
Advertising Campaigns;
Social Media;
Forecasting and Prediction;
Crisis Management;
Growth and Development Strategy;
Brands and Branding;
Product Development;
Production;
Service Delivery;
Business Growth and Maturation;
Financial Statements;
Cost Management;
Analysis;
Quality;
Performance Consistency;
Customer Satisfaction;
Profit;
Family Ownership;
Food and Beverage Industry;
Middle East;
Saudi Arabia
Casadesus-Masanell, Ramon, and Fares Khrais. "Maestro Pizza: Coming in Hot!" Harvard Business School Case 722-399, May 2022.
- 12 Dec 2005
- Research & Ideas
Using the Law to Strategic Advantage
enough about the general practice of management that they can communicate effectively with the management team. A lawyer who can't read an income statement or understand the rudiments of strategy is far less able to help the non-lawyers...
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- 05 Apr 2004
- Research & Ideas
Six Ways to Build Trust in Negotiations
had handled the account to find out the concerns Impress had had before the conflict escalated. She arranged to offer Impress a few perks in a new contract as a show of good faith. She asked the president of another RLX client, who knew...
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by Deepak Malhotra
- 18 Nov 2015
- Research & Ideas
Who Really Determines CEO Salary Packages?
Effects on the Design of Executive Compensation Contracts. The answer could help to explain why CEO salaries tend to be very high across the board. “There’s always been this black box surrounding what happens in the boardroom,” says Gallani, an assistant professor in...
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- August 2020
- Supplement
Luckin Coffee (B): Revelations of Fraud
By: Ramon Casadesus-Masanell and Karen Elterman
This case describes revelations of fraud at Luckin Coffee, beginning with an anonymous report in January 2020 and continuing with the company’s admission in April 2020 that it had inflated its revenues by 2.2 billion RMB ($310 million), almost half its reported...
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Keywords:
Fraud;
Corporate Misconduct;
Business Earnings;
Financial Statements;
Financial Condition;
Stocks;
Financial Management;
Profit;
Revenue;
Price;
Food;
Lawfulness;
Crime and Corruption;
Food and Beverage Industry;
Technology Industry;
Asia;
China
Casadesus-Masanell, Ramon, and Karen Elterman. "Luckin Coffee (B): Revelations of Fraud." Harvard Business School Supplement 721-371, August 2020.
- 27 Feb 2017
- Research & Ideas
Reputation is Vital to Survival in Turbulent Markets
economic shocks that could have a life-threatening impact on a large corporation. There also are stronger institutions to verify and confirm the strength and legitimacy of corporations, from accounting auditors to effective government...
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by Sean Silverthorne
- 25 May 2011
- HBS Case
QuikTrip’s Investment in Retail Employees Pays Off
"The store is staffed knowing how long it takes to perform the various tasks," Ton says, explaining that employees frequently initiate a team-based, mutually accountable approach to their work. "It's not uncommon for them...
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- January 2017
- Case
The Six CEOs of Tyco International Ltd.
By: John R. Wells and Gabriel Ellsworth
In September 2016, Johnson Controls, Inc. completed the acquisition of Tyco International PLC, a $9.9 billion business with operating profits of $884 million. The purchase consideration was $14.4 billion. Although the deal was billed as a merger, Ireland-based Tyco...
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Keywords:
Tyco;
Dennis Kozlowski;
Edward Breen;
Fire Safety;
Fire Protection;
Security;
Packaging;
Securities And Exchange Commission;
Fraud;
Accounting;
Accounting Audits;
Earnings Management;
Financial Statements;
Goodwill Accounting;
Acquisition;
Mergers and Acquisitions;
Business Conglomerates;
Business Divisions;
Business Exit or Shutdown;
Business Growth and Maturation;
Business Headquarters;
Business Model;
Business Organization;
For-Profit Firms;
Restructuring;
Crime and Corruption;
Engineering;
Applied Optics;
Chemicals;
Construction;
Metals and Minerals;
Ethics;
Finance;
Cash Flow;
Public Equity;
Stock Options;
Financing and Loans;
Initial Public Offering;
Profit;
Revenue;
Geographic Location;
Geographic Scope;
Global Range;
Globalized Firms and Management;
Multinational Firms and Management;
Corporate Accountability;
Corporate Disclosure;
Health Care and Treatment;
Business History;
Executive Compensation;
Selection and Staffing;
Courts and Trials;
Lawfulness;
Lawsuits and Litigation;
Business or Company Management;
Goals and Objectives;
Growth and Development Strategy;
Market Entry and Exit;
Public Ownership;
Problems and Challenges;
Strategy;
Business Strategy;
Competition;
Competitive Strategy;
Competitive Advantage;
Consolidation;
Corporate Strategy;
Diversification;
Expansion;
Horizontal Integration;
Value;
Chemical Industry;
Construction Industry;
Consumer Products Industry;
Electronics Industry;
Energy Industry;
Industrial Products Industry;
Manufacturing Industry;
Medical Devices and Supplies Industry;
Mining Industry;
Pharmaceutical Industry;
Semiconductor Industry;
Telecommunications Industry;
Utilities Industry;
Republic of Ireland;
Switzerland;
Bermuda;
United States;
New Hampshire
Wells, John R., and Gabriel Ellsworth. "The Six CEOs of Tyco International Ltd." Harvard Business School Case 717-459, January 2017.
- September 2001
- Background Note
Financial Reporting Environment, The
Provides a framework for understanding the role of financial reporting and various intermediaries as mechanisms for reducing both adverse selection and moral hazard problems in capital markets. Financial reports reduce adverse selection by providing basic information...
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Keywords:
Financial Reporting;
Financial Statements;
Capital Markets;
Venture Capital;
Corporate Disclosure;
Conflict of Interests
Healy, Paul M., Amy P. Hutton, Robert S. Kaplan, and Krishna G. Palepu. "Financial Reporting Environment, The." Harvard Business School Background Note 102-029, September 2001.
- 14 Apr 2022
- Op-Ed
Let’s Move Forward from COVID—Without Forgetting What We’ve Learned
generation. Assess the organization. The next step is for leaders to collect perspectives about how the organization fell short of its stated values or mission statement in the pre-COVID and current-COVID era. The organization can conduct...
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by Hise O. Gibson and MaShon Wilson
- August 2020 (Revised February 2021)
- Case
Luckin Coffee (A): Caffeine-fueled Growth?
By: Ramon Casadesus-Masanell and Karen Elterman
This case describes the founding of Chinese coffee chain Luckin Coffee in 2017 and its path to surpassing Starbucks as the largest coffee chain in China (by number of stores) in 2019. Unlike Starbucks stores, which were designed to be welcoming “third places” for...
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Keywords:
Business Model;
Business Earnings;
Cost;
Cost Management;
Financial Statements;
Financial Condition;
Financial Management;
Stocks;
Profit;
Revenue;
Price;
Food;
Business History;
Employment;
Brands and Branding;
Product Positioning;
Marketing Strategy;
Business Strategy;
Expansion;
Competitive Strategy;
Food and Beverage Industry;
Technology Industry;
Asia;
China
Casadesus-Masanell, Ramon, and Karen Elterman. "Luckin Coffee (A): Caffeine-fueled Growth?" Harvard Business School Case 721-370, August 2020. (Revised February 2021.)
- 27 Jun 2011
- Research & Ideas
Recovering from the Need to Achieve
start (S) doing," and then asking those same people to hold you accountable for what they included on the list. More honest, no-holds-barred conversations with bosses and direct reports are also part of recovery, he adds. Finally,...
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by Kim Girard
- 23 Jun 2008
- Research & Ideas
Innovative Ways to Encourage Personal Savings
support every low- to moderate-income family, says Tufano. Beyond valuable programs like Social Security, tax breaks for savers, or auto-enrollment initiatives, there are more innovative and exciting projects: Prize-linked savings View Details
- 29 Nov 2017
- Research & Ideas
How to Succeed in Business (According to a 15th Century Trade Merchant)
be involved in politics, or the courts, “because these are perilous areas”—a statement that continues to inspire debate in the era of businessman-turned-president Donald Trump. Honor, prudence, integrity, diligence, civility, composure,...
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by Julia Hanna