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All HBS Web
(2,667)
- People (1)
- News (524)
- Research (1,765)
- Events (1)
- Multimedia (6)
- Faculty Publications (737)
- 16 Apr 2013
- First Look
First Look: April 16
notion that the signal-to-noise ratio plays a central role in generating multiplicity with AA preferences for fairness. Cases & Course Materials Harvard Business School Case 612-701 Zappos.com 2009: Clothing, Customer Service, and...
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Sean Silverthorne
- 12 Oct 2011
- First Look
First Look: October 12
income between two organizations in similar businesses. It can be measured by the "Four Rs" of referrals and retention of employees, returns to labor, and relationships with customers that foster View Details
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Sean Silverthorne
- 19 Dec 2017
- First Look
New Research and Ideas, December 19, 2017
10% more agree to peace when it is proposed by a civilian community member rather than the enemy or an armed actor. Beyond the theoretical value of this result for understanding reactions to violence among communities and individuals, it...
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Carmen Nobel
- 04 Oct 2016
- First Look
October 4, 2016
reductions in higher-order multiple (HOM) live births (defined as three or more fetuses), following the initial publication of the Society for Assisted Reproductive Technology (SART) guidelines on ET in 1998. Design: Descriptive use and cost analysis. Main Outcome...
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- 01 Dec 2011
- News
Reimagining the MBA
Leadership and Corporate Accountability, Strategy, The Entrepreneurial Manager, and other required courses in a fully integrated fashion,” says Moon. A financial market simulation will allow students to act as investors valuing businesses...
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- 07 Jul 2009
- First Look
First Look: July 7
Abstract The potential supply of biomass feedstocks in the U.S. and Canada is estimated using a static supply function approach. Estimated total biomass available at a price of $100 per metric ton is 568 million metric tons in the U.S....
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Martha Lagace
- Web
Courses by Faculty - Course Catalog
Optimizing Product Line Architecture Marketing Spring 2025 Q4 1.5 Dwight Angelini Real Estate Investing Finance Spring 2025 Q3 1.5 Eva Ascarza Managing Customers for Growth Marketing Fall 2024 Q2 1.5 Julia Austin Field Course: Startup...
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- 03 Apr 2018
- First Look
New Research and Ideas, April 3, 2018
less busy than the present, they may underweight the value of these purchases. We examine the impact of debiasing this previously unexplored barrier of consumer decisions to "buy time" in a field experiment with a U.S.-based...
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Sean Silverthorne
- 20 Sep 2021
- Blog Post
Student Spotlight: Summer Internships in Business and Environment
Sofia Baqueiro (MBA 2022, Section J), Summer Internship: MBA Intern at Whole Foods Market, e-Commerce Digital and Product Management Team The e-Commerce Digital and Product Management team owns the customer experience roadmap for the...
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- 17 Jul 2012
- First Look
First Look: July 17
Business School Case 912-408 The case depicts a mission and values driven firm, how it was turned around, and its unique strategy of enabling others to succeed. Purchase this case:http://hbr.org/search/912408-PDF-ENG The Agnellis and...
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Sean Silverthorne
- 01 Jun 2006
- News
A Capital Asset
eleven responses and landed three interviews. “It was,” she says, “a searing experience because I felt it was totally directed at women.” Two job offers came from government — OMB and Defense — but Cohen opted for a private-sector...
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- 14 Oct 2014
- First Look
First Look: October 14
These models offer very different value propositions. Firms allocate resources into distinctively different processes, and they earn returns using parallel but different profit models. Yet while most scholars view the LCC model as...
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Sean Silverthorne
- 22 Aug 2005
- Research & Ideas
Balancing the Future Against Today’s Needs
navigate conflicts both external and internal. Today, more than ever, markets exert continual pressure on organizations to cut costs and return capital to the bottom line, but building value demands that much of that same capital be...
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by Paul Michelman
- 26 Feb 2019
- Blog Post
Forget Cash. Here Are Better Ways to Motivate Employees
types of work Cash rewards are best suited as a motivator for work that is measured quantitatively, Whillans says. Many studies of the service and sales industries show that cash rewards lead to increased sales and improved customer...
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All Industries
- 01 Mar 2011
- First Look
First Look: March 1
channel offers potential benefits in selling to customer segments that value the convenience of online shopping, but it also raises new challenges. These include the higher likelihood of costly product...
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Sean Silverthorne
- 06 Mar 2012
- First Look
First Look: March 6
through a combination of collaborative network building and customized advisory services. CGTI's hybrid business model and dual mission of profit and social value creation complicated the founders' decisions...
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Sean Silverthorne
- January 2023
- Case
Natura: Weathering the Pandemic at Brazil's Cosmetic Giant
By: Brian Trelstad, Pedro Levindo and Carla Larangeira
Brazil's Natura, a multi-brand cosmetics group, has taken several measures to safeguard the livelihoods of its thousands of employees and millions of sales representatives during the COVID-19 health and economic crisis. The company has also made strides in its efforts...
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Keywords:
COVID-19 Pandemic;
ESG Reporting;
Acquisition;
Customer Focus and Relationships;
Decision Making;
Social Entrepreneurship;
Environmental Sustainability;
Environmental Management;
Climate Change;
Ethics;
Moral Sensibility;
Values and Beliefs;
Global Strategy;
Corporate Governance;
Health Pandemics;
Human Resources;
Human Capital;
Crisis Management;
Growth and Development Strategy;
Marketing;
Distribution Channels;
Supply Chain;
Corporate Social Responsibility and Impact;
Mission and Purpose;
Organizational Culture;
Customer Ownership;
Relationships;
Business and Community Relations;
Business and Stakeholder Relations;
Networks;
Partners and Partnerships;
Science-Based Business;
Reputation;
Human Needs;
Social Issues;
Strategy;
Equality and Inequality;
Beauty and Cosmetics Industry;
Brazil;
Latin America
- 10 Jan 2005
- Research & Ideas
The Knowledge Coach
helpful to the total novice. In our entrepreneurship study, we observed extensive chains of knowledge transfer in which a coach's protégé quickly became a coach to someone less knowledgeable than himself, who then coached a budding...
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by Dorothy Leonard & Walter Swap
- 19 Sep 2012
- Research & Ideas
Funding Innovation: Is Your Firm Doing it Wrong?
progressed and firms saw less and less return on investment, the value of these labs grew murkier. Read a book excerpt "This was a slow-moving train wreck," Lerner says. "There was a sense that the key innovations developed...
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by Carmen Nobel
- 01 Jun 2000
- News
Books
about helping executives to get beyond these misconceptions by opening their eyes to new vistas." e-Leadership is also available as an electronic version that can be downloaded and customized at the reader's discretion. More information...
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