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Show Results For
- All HBS Web
(2,813)
- People (9)
- News (669)
- Research (1,550)
- Events (9)
- Multimedia (7)
- Faculty Publications (574)
- 14 Nov 2007
- First Look
First Look: November 14, 2007
are increasingly paying attention to the aesthetic, symbolic, and emotional value of products, a value that is conveyed by the design language—that is, the combination of signs (e.g., form, colors, materials) that gives meaning to a product. As a consequence View Details
Keywords: Martha Lagace
- 12 Jun 2006
- Research & Ideas
The Promise of Channel Stewardship
host of factors. Intermediary relationships, institutional commitments, legal restrictions, entrenched customer behavior, and competitive practices often limit the type and extent of changes that a firm can realistically make. 2. Within... View Details
- 30 Jul 2014
- Lessons from the Classroom
Teaching The Deal
a reasonable request and deliver it with a smile, hopefully you can keep the other person in the room and see what happens next." Mohan—former managing director and now senior advisor of $15 billion VC and private equity firm Summit... View Details
- 01 Aug 1998
- News
Spring Reunions: Milestones and Memories
the heritage my father left us," says Bertarelli, who has led the Ares-Serono Group, already strong, to even greater heights. During the last five years he has formed a management executive committee and reorganized the View Details
Keywords: Eileen K. McCluskey
- 01 Jun 2015
- News
Screen Grab
providers should support equal access to all content and applications (such as data-heavy files of online video) regardless of the source or how much bandwidth it requires. Instead, industry executives contend, consumers should pay... View Details
Keywords: Julia Hanna; HBO; Netflix; Hulu; Vimeo; YouTube; Telecommunications; Information; Arts, Entertainment
- 02 Jul 2014
- What Do You Think?
Are Today’s Business Heroes Challenging Our Ideas About Leadership?
appears to be a trail of former executives of Apple, Amazon, and Microsoft. (I specifically referred to heroes in my question, because potential heroines like Sheryl Sandberg and Marissa Mayer have just recently risen to high levels in... View Details
Keywords: by James Heskett
- 04 Dec 2012
- Research & Ideas
Book Excerpt: Harder Than I Thought
East Coast finance industry pay scales, you have to pay what the market will bear if you want the talent-yada, yada, blah, blah, yada, yada, blah, blah.Yeah, I get all that. But here's what I'm wondering (and I bet I'm not alone): All that money for the wrong guy? A... View Details
- 16 Mar 2022
- Blog Post
Taking Your Shot in the Sports Industry with Adam Laitsas (MBA 2016), SVP, Head of Marketing for Madison Square Garden Sports
well known in the sports industry and he was named to Portland Business Journal’s 40 Under 40 in 2020 as a next executive to watch. The role at MSG overseeing marketing for the Knicks, Rangers, Counter Logic Gaming, Westchester Knicks,... View Details
- 14 Oct 2002
- Research & Ideas
The Widening Rift Between Corporations and Society
for a third force: a new enterprise logic capable of marrying the new markets for deep support and the new capabilities of the digital medium. The fire is laid. What's needed is the match. Many people already sense that there must be a better and more relevant way of... View Details
Keywords: by Martha Lagace
- 30 Oct 2017
- News
Giving Minorities a Playbook for Career Success
list began in 1955. The figures are only slightly better beyond the corner office. According to a 2016 report on corporate diversity, black men and women account for 4.7 percent of executive team members in the Fortune 100, a percentage... View Details
Keywords: Constantine von Hoffman
- 01 Jun 2004
- News
Books
volcanic tempers. During the decade after World War II when the Watsons ran the company at the same time (“It could hardly be said they were working as a team, running the firm together,” writes Tedlow), “the impact of both their... View Details
- 24 Mar 2014
- Research & Ideas
The Surprising Link Between Language and Corporate Responsibility
ESG—factors), both because of its importance to socially conscious investors and as an indicator of long-term corporate health. Firms such as Morgan Stanley Capital International crunch hundreds of factors from carbon emissions to the... View Details
Keywords: by Michael Blanding
- 11 Nov 2013
- Research & Ideas
A Smarter Way to Reduce Customer Defections
targeting efforts. The First Cut Customer attrition is a widespread problem that affects firms in a variety of industries. For example, US credit card providers often deal with annual churn rates of about 20 percent, and mobile phone... View Details
- 29 Apr 2014
- First Look
First Look: April 29
that a firm has been executing its current strategy. Download working paper: https://www.hbs.edu/faculty/Pages/download.aspx?name=14-103.pdf 'My Bad!' How Internal Attribution and Ambiguity of Responsibility... View Details
Keywords: Sean Silverthorne
- 06 Dec 2021
- News
Ink: Talking Shop
some tales, and then ask for tips,” Bines says. The experience taught him that the better you understand your customer, the richer the tips. He has worked in customer-facing businesses ever since, including his current role as managing director at the global consulting... View Details
- 20 Feb 2018
- First Look
First Look at New Research and Ideas, February 20, 2018
Care? By: Handel, Benjamin, and Joshua Schwartzstein Abstract—Consumers suffer significant losses from not acting on available information. These losses stem from frictions such as search costs, switching costs, and rational inattention,... View Details
Keywords: Sean Silverthorne
- 01 Apr 1997
- News
Facing the Music
Sviokla, "and before, during, and after that concert you could be offering viewers the opportunity to buy records, magazines, and other merchandise." As they nervously eye the Internet, record executives continue to View Details
Keywords: Marguerite Rigoglioso
- 02 Apr 2019
- First Look
New Research and Ideas, April 2, 2019
before and after the policy change. We find that these responses increase significantly after the policy change. These stronger responses partly occur while the review is still ongoing and persist on average for two years. Corroborating these results, we also document... View Details
Keywords: Dina Gerdeman
- 26 May 2015
- First Look
First Look: May 26
Publications March 2015 AFP Exchange Well Said: Why Articulating Your Strategy Can Set You Apart. By: Cespedes, Frank V. Abstract—Senior finance managers now operate in an altered c-suite landscape. The executives reporting to the CEO... View Details
Keywords: Sean Silverthorne
- 19 Jan 2011
- First Look
First Look: Jan. 18
analysts' forecasts of firm performance actually reflect any of these factors and which are considered most important. We use survey data from 967 analysts ranking 837 companies to judge how their forecasts are related to evaluations of... View Details
Keywords: Sean Silverthorne