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    Robert C. Merton

    Robert C. Merton is the School of Management Distinguished Professor of Finance at the MIT Sloan School of Management.

    Merton is University Professor Emeritus at Harvard University and was the George Fisher Baker Professor of... View Details

    Keywords: banking; brokerage; financial services; insurance industry; investment banking industry; retail financial services
    • 04 Aug 2010
    • Working Paper Summaries

    The Effect of Market Leadership in Business Process Innovation: The Case(s) of E-Business Adoption

    Keywords: by Kristina McElheran; Technology
    • 2016
    • Working Paper

    Big History, Global Corporations, Virtual Capitalism

    By: Richard L. Nolan
    Homo sapiens has mastered its environment so thoroughly that, for the first time in history, a small minority of the population is capable of creating enough food and fuels to support not only itself, but also a growing majority of the 6 billion people now living on... View Details
    Keywords: Economic Systems; Internet and the Web; Innovation and Invention; United States
    Related
    • 17 Jul 2019
    • Blog Post

    Tech for the People

    HBS Leadership Fellow Henry Tsai (MBA 2017) was working as a technology and innovation advisor in the San José mayor’s office in the fall of 2017 when he began thinking about the plight of families forced... View Details
    • August 2014
    • Case

    Netflix in 2011

    By: Willy Shih and Stephen Kaufman
    Reed Hastings founded Netflix to provide a home movie service that would do a better job satisfying customers than the traditional retail rental model. But as it encountered challenges it underwent several major strategy shifts, ultimately developing a business model... View Details
    Keywords: Netflix; DVD; DVD-by-mail; Streaming; Online Entertainment; Online Video; Disruptive Innovation; Innovation and Management; Innovation Strategy; Business Model; Disruption; Operations; Service Operations; Entertainment; Film Entertainment; Television Entertainment; Media; Strategy; Business or Company Management; Competitive Strategy; Competitive Advantage; Corporate Strategy; Expansion; Technology; Technology Adoption; Technology Platform; Web; Entertainment and Recreation Industry; United States
    Related
    • 24 Mar 2015
    • First Look

    First Look: March 24

    Michalopoulos Abstract—Is financial innovation necessary for sustaining economic growth? To address this question, we build a Schumpeterian model in which entrepreneurs earn profits by inventing better... View Details
    Keywords: Sean Silverthorne
    • 05 Dec 2022
    • What Do You Think?

    How Would Jack Welch’s Leadership Style Fare in Today’s World?

    (iStockphoto/josefkubes) Jack Welch’s leadership practices and accomplishments as CEO of General Electric for 20 years have once again come under scrutiny. He is the subject of two recent books. Their titles—David Gelles’ The Man Who... View Details
    Keywords: by James Heskett; Industrial Products; Media & Broadcasting; Medical Devices & Supplies; Manufacturing
    • 07 Mar 2023
    • HBS Case

    ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?

    computer systems to recognize text and image. While at Stanford, Gebru collaborated with AI researcher Fei-Fei Li, who had hired people to tag the contents of 15 million images, noting if they included a cat... View Details
    Keywords: by Scott Van Voorhis; Technology
    • 01 Nov 2022
    • Cold Call Podcast

    Marie Curie: A Case Study in Breaking Barriers

    Keywords: Re: Robert Simons
    • 16 Mar 2023
    • Research & Ideas

    Why Business Travel Still Matters in a Zoom World

    nonstop flights—matters most when collaborators are in different time zones or overcoming cultural distance. “It seems that, if the two locations are in the same time zone and are culturally similar, then... View Details
    Keywords: by Kara Baskin; Air Transportation
    • May 2007 (Revised April 2009)
    • Case

    Netflix

    By: Willy C. Shih, Stephen P. Kaufman and David Spinola
    Reed Hastings founded Netflix with a vision to provide a home movie service that would do a better job satisfying customers than the traditional retail rental model. But as it encouraged challenges it underwent several major strategy shifts, ultimately developing a... View Details
    Keywords: Business Model; Film Entertainment; Disruptive Innovation; Growth and Development Strategy; Distribution Channels; Service Delivery; Renting or Rental; Competitive Strategy; Motion Pictures and Video Industry
    Related
    • July 2018
    • Teaching Note

    Ron Johnson: A Career in Retail

    By: Ryan Raffaelli
    In April 2013, Ron Johnson (HBS '84) stepped down after just 18 months as CEO of J.C. Penney. In his brief tenure, Johnson, an acclaimed retailer respected for his innovation and success in shaping the retail image at Target and Apple, introduced dramatic departures... View Details
    Keywords: Leadership; Leadership Development; Legal Industry; Procurement; Professional Service Firms; Pricing; Competition; Organizational Behavior; Change Management; Innovation Leadership; Situation or Environment; Failure; Management Teams; Brands and Branding; Retail Industry; United States
    Related
    • Program

    Driving Digital Strategy

    advantage of the opportunities presented by digital transformation Learn how new technologies are impacting business Make digital transformation a key part of your organization's strategy Create and manage the capabilities that drive... View Details
    • July 2007 (Revised February 2010)
    • Case

    Launching Telmore (A)

    By: Ramon Casadesus-Masanell, Celso Fernandez and Moritz Jobke
    When the Danish mobile phone service provider Telmore entered the market in October 2000, few people took notice. Its business model was not perceived as particularly aggressive or threatening to the industry. Less than three years later, Telmore's creative adaptation... View Details
    Keywords: Business Model; Disruptive Innovation; Market Entry and Exit; Creativity; Adaptation; Competitive Advantage; Telecommunications Industry; Denmark
    Related
    • February 6, 2024
    • Article

    Find the AI Approach That Fits the Problem You’re Trying to Solve

    By: George Westerman, Sam Ransbotham and Chiara Farronato
    AI moves quickly, but organizations change much more slowly. What works in a lab may be wrong for your company right now. If you know the right questions to ask, you can make better decisions, regardless of how fast technology changes. You can work with your technical... View Details
    Keywords: AI and Machine Learning; Organizational Change and Adaptation; Technological Innovation; Analytics and Data Science
    Related
    • March 2019 (Revised June 2019)
    • Case

    Global Sourcing at Nike

    By: Nien-hê Hsieh, Michael W. Toffel and Olivia Hull
    This case explores the evolution of Nike’s global product sourcing strategy, in particular ongoing efforts to improve working conditions at its suppliers’ factories. When the case opens in July 2018, Vice President of Sourcing Amanda Tucker and her colleagues in Nike’s... View Details
    Keywords: Sourcing; Factory Conditions; Trade; Geography; Geographic Scope; Globalized Firms and Management; Corporate Accountability; Corporate Governance; Governance Compliance; Collaborative Innovation and Invention; Innovation Strategy; Labor; Human Capital; Working Conditions; Supply Chain Management; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Labor and Management Relations; Complexity; Sports Industry; Fashion Industry; Oregon; Portland; Asia; North and Central America
    Related
    • July 2010 (Revised December 2010)
    • Case

    Beohemija's Duel

    By: Das Narayandas and Kerry Herman
    Vladimir Joksic, Director of Marketing for Serbia's Beohemija, along with his marketing team has managed to grow Duel, the firm's soap powder offering from single digits to almost 40% of the Serbian market in just a few short years. He has used innovative and... View Details
    Keywords: Investment; Growth and Development; Innovation Strategy; Management Teams; Marketing; Product Launch; Competition; Consumer Products Industry
    Related
    • February 2010 (Revised January 2013)
    • Case

    The Dabbawala System: On-Time Delivery, Every Time

    By: Stefan H. Thomke and Mona Sinha
    Describes the Mumbai-based Dabbawala organization, which achieves very high service performance (6 Sigma equivalent or better) with a low-cost and very simple operating system. The case explores all aspects of their system (mission, information management, material... View Details
    Keywords: Information Technology; Service Operations; Service Delivery; Logistics; Alignment; Management Systems; Human Resources; Innovation and Invention; Mumbai
    Related
    • Web

    Business & Environment

    What is the Business & Environment Initiative? What is the Business & Environment Initiative? Inspiring innovation and action at the intersection of business and environment... View Details
    • 17 Feb 2020
    • Sharpening Your Skills

    How Entrepreneurs Can Find the Right Problem to Solve

    their idea, but a little humility and a lot of discovery work can determine whether there’s a winning solution and save a lot of wasted time and money building the wrong thing.... View Details
    Keywords: by Julia Austin