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All HBS Web
(2,569)
- People (1)
- News (722)
- Research (1,412)
- Events (21)
- Multimedia (16)
- Faculty Publications (1,020)
- 01 Jun 2005
- News
Do You Speak Business?
At Dell Beijing, Andy Klump (MBA ’03) was excelling at his job — selling computer hardware and services solutions to multinationals — when the company’s 360-degree performance-review process underwent a change. As part of the new...
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Garry Emmons
- 01 Dec 2020
- News
AI Enhances Diagnostic Care
changing the field of medicine. In the past several decades, the growing use of artificial intelligence in the health care sector has made it possible for computer systems and diagnostic machines to learn and problem solve, mimicking...
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Jennifer Gillespie
- Web
Terms of Use - HBS Online
computer equipment or network(s) connected to any of the Services or to disrupt or interfere with any Program or any other user's use and enjoyment of any of the Services; (b) attempt to gain unauthorized access to any of the Services,...
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- 01 Apr 2015
- Research & Ideas
The Slow, Steady Battle to Fix Cancer Care
observation: In 1969, there was information technology that put people on the moon. But we didn't have computers in the intensive care unit until 1982 or 1983. We had a computer that calculated cardiac flow...
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- 11 Sep 2018
- News
Bringing Government Up to Code
through the application and it times out, you have to start back at the beginning. So let's say that you're applying for food assistance and you don't just have a personal computer at home. That means you go to the library, you use a...
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- November 2017
- Teaching Note
Reinventing Best Buy
By: John R. Wells and Gabriel Ellsworth
Teaching Note for HBS No. 716-455.
On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales....
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Keywords:
Best Buy;
Hubert Joly;
Renew Blue;
Showrooming;
Webrooming;
E-commerce;
E-Commerce Strategy;
Online Retail;
Multichannel Retailing;
Omnichannel;
Marketplaces;
Turnaround;
Consumer Electronics;
Consumer Electronics Accessories;
Appliances;
Stores-within-stores;
Store Experience;
Store Size;
Store Pickup;
Store Management;
Delivery;
Delivery Models;
Amazon;
Amazon.com;
Pricing Strategy;
Business Subsidiaries;
Business Units;
Business Growth and Maturation;
Business Model;
For-Profit Firms;
Customer Focus and Relationships;
Customer Satisfaction;
Entertainment;
Film Entertainment;
Games, Gaming, and Gambling;
Music Entertainment;
Television Entertainment;
Theater Entertainment;
Price;
Profit;
Revenue;
Geographic Scope;
Multinational Firms and Management;
Business History;
Cost;
Selection and Staffing;
Reports;
Technological Innovation;
Job Cuts and Outsourcing;
Human Capital;
Leading Change;
Business or Company Management;
Goals and Objectives;
Growth and Development;
Growth and Development Strategy;
Management Teams;
Brands and Branding;
Product Marketing;
Consumer Behavior;
Demand and Consumers;
Media;
Distribution;
Order Taking and Fulfillment;
Distribution Channels;
Infrastructure;
Product;
Service Delivery;
Service Operations;
Organizational Change and Adaptation;
Public Ownership;
Problems and Challenges;
Programs;
Groups and Teams;
Sales;
Salesforce Management;
Strategy;
Adaptation;
Business Strategy;
Competition;
Competitive Advantage;
Competitive Strategy;
Corporate Strategy;
Expansion;
Technology;
Hardware;
Information Technology;
Internet;
Mobile Technology;
Online Technology;
Search Technology;
Software;
Web;
Web Sites;
Wireless Technology;
Resource Allocation;
Computer Industry;
Computer Industry;
Computer Industry;
Computer Industry;
Computer Industry;
Computer Industry;
Computer Industry;
Computer Industry;
Computer Industry;
United States;
Minnesota;
Minneapolis;
Saint Paul;
St. Paul
- 01 Nov 2012
- Research & Ideas
Book Excerpt: Judgment Calls
starting a computer dating service (almost before there were computers), selling and installing waterbeds, launching discotheques in drive-in movies, trying to invent a new kind of lasagna pan, producing a just-miss Hollywood movie, or...
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- 01 Dec 2010
- News
Ilene Lang
like in the 1980s and ’90s? That was one of the great things about the high-tech industry: I could dial up on my computer from home when nobody did things like that. These were entrepreneurial companies that were pretty flexible. I also...
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- 17 Jul 2012
- First Look
First Look: July 17
revolutionized several industries in the process, including music, phones, and computer tablets. This case explores Steve Jobs' successes and the challenges facing his successor, Tim Cook. Could Cook continue to revitalize the Macintosh?...
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Sean Silverthorne
- February 2021
- Article
Platform Diffusion at Temporary Gatherings: Social Coordination and Ecosystem Emergence
By: Tommy Pan Fang, Andy Wu and David R. Clough
Software platforms create value by cultivating an ecosystem of complementary products and services. Existing explanations for how a prospective complementor chooses platforms to join assume the complementor has rich information about the range of available platforms....
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Keywords:
Innovation Ecosystems;
Technology Diffusion;
Hackathon;
Contagion;
Software Applications;
Software Development;
Software Engineering;
Technology Strategy;
Technology Adoption;
Technological Innovation;
Information Infrastructure;
Innovation Strategy;
Digital Platforms;
Network Effects;
Applications and Software;
Information Technology;
Computer Industry;
Computer Industry;
Computer Industry;
Computer Industry
Fang, Tommy Pan, Andy Wu, and David R. Clough. "Platform Diffusion at Temporary Gatherings: Social Coordination and Ecosystem Emergence." Art. 1. Strategic Management Journal 42, no. 2 (February 2021): 233–272. (Lead article.)
- 14 Feb 2017
- First Look
First Look at New Research: February 14
Finally, we overcome the computational burden of solving games of complete information with multiple equilibria by utilizing the GPGPU technology, using multiple processing cores in a graphics processing unit to noticeably increase View Details
Keywords:
Sean Silverthorne
- 19 Feb 2014
- Research & Ideas
Racist Umpires and Monetary Ministers
the University of California, San Diego. The researchers used computer software to analyze the tone of each columnist's writing, determining whether they wrote with a generally bearish or generally bullish perspective. "Some authors...
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- 24 Mar 2009
- First Look
First Look: March 24, 2009
Working PapersRunning Out of Numbers: Scarcity of IP Addresses and What to Do About It (revised) Author:Benjamin Edelman Abstract The Internet's current numbering system is nearing exhaustion: existing protocols allow only a finite set of View Details
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Martha Lagace
- 13 Mar 2007
- First Look
First Look: March 13, 2007
We did so by presenting them with different parameters of the task, having them compare and contrast these different parameters, giving them full feedback on their history of choices and resulting outcomes, and allowing them to interact with a human opponent instead of...
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Martha Lagace
- 01 Jun 2015
- News
The Military and the MBA
Edited by April White A US military convoy was halted on a road north of Fallujah, among the most dangerous cities in Iraq. There was a possible IED in its path. They needed orders: Should they reroute? At the same moment, another Marine convoy discovered a possible...
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- 25 Feb 2015
- Lessons from the Classroom
Scholars and Students Unpack the Digital Business Revolution
transformation to digital is being driven by two primary factors, according to Iansiti: the explosion of connected devices and expanded computing capacity in the cloud. The study of innovation and business is still in its infancy....
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- 05 Sep 2008
- What Do You Think?
Is Case Method Instruction Due for an Overhaul?
response is a revival of the management simulation that became the rage before the emergence of the Internet and nearly unlimited computing and storage power. As a developer and user, I can testify that those early simulations were...
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- 04 Sep 2019
- News
Advancing Diagnostics that Can Save Lives
state of the world—while working toward milestones that put patient safety first.” Laura Kelley (MBA 2019) (photo by Len Rubenstein) Laura Kelley (MBA 2019) (photo by Len Rubenstein) Lee and Kelley are both leading firms at the intersection of biology and View Details
Keywords:
Susan Young