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Show Results For
- All HBS Web
(3,195)
- People (7)
- News (434)
- Research (2,179)
- Events (6)
- Multimedia (3)
- Faculty Publications (1,523)
- 17 Apr 2017
- HBS Case
This Turkish Debt Collector Is Customer-friendly
Debt collectors aren’t perceived as providing great service to debtors.Source: BrianAJackson On the list of industries known for great customer service, debt collection is far from the top—and may not even be on the list at all. “It’s... View Details
- 01 Feb 2017
- What Do You Think?
Is the Next Jobs Crisis Just Ahead?
for beginning teachers So, is there any hope?” Roy Damary summed up his thoughts this way: “And we all thought that the service industry was the salvation of countries facing industrial decline!” Although... View Details
- 06 Nov 2012
- Op-Ed
Stop Talking About the Weather and Do Something: Three Ways to Finance Sustainable Cities
The wrath of Hurricane Sandy has illuminated a fundamental question: How do we ensure that our cities are resilient in the face of inevitable future disasters? A destroyed city is not a sustainable city. I'm making the case that it's time to stop complaining about... View Details
- 25 Sep 2015
- Blog Post
4 Challenges All Early-Stage Startups Face
secondary skill-set. The former venture capitalists had the pattern recognition needed for narrowing the ideation funnel while the serial entrepreneurs knew what it took to execute. The engineers built a great piece of technology while the award-winning photographer... View Details
- November 2007 (Revised March 2009)
- Case
Allston: Brand vs. Architecture
By: Andre F. Perold, Arthur I Segel and Christopher M. Gordon
Harvard President Lawrence Summers had presided over the final interviews of world-renowned architects being considered for the science complex planned for Harvard's expanded campus in Allston. The selection process had absorbed nine months in 2005 and amplified the... View Details
Keywords: Decision Choices and Conditions; Brands and Branding; Design; Urban Development; Selection and Staffing; Construction Industry; Boston
Perold, Andre F., Arthur I Segel, and Christopher M. Gordon. "Allston: Brand vs. Architecture." Harvard Business School Case 208-079, November 2007. (Revised March 2009.)
- June 2004
- Case
Aventis SA (A): Planning for a Merger
By: Joshua D. Margolis and Carin-Isabel Knoop
Eight executives at Hoechst and Rhone-Poulenc must make four crucial decisions on the eve of merging their companies to become Aventis--what would become the world's third largest pharmaceutical firm. In addition to formulating a vision and strategy, the two firms must... View Details
Keywords: Problems and Challenges; Mergers and Acquisitions; Horizontal Integration; Organizational Design; Organizational Culture; Pharmaceutical Industry; United States
Margolis, Joshua D., and Carin-Isabel Knoop. "Aventis SA (A): Planning for a Merger." Harvard Business School Case 404-003, June 2004.
- 13 Mar 2014
- Research & Ideas
Can We Get To Where We Need To Go?
first time a wide range of top industry CEOs, government leaders, and customers of transportation services, was designed to help provide that purpose by assessing the state of the industry, identifying... View Details
- 25 Aug 2022
- News
Labs Enable Large-scale Research
Illustrations from VectorStock.com The Digital, Data, and Design Institute at Harvard (D^3) aims to supercharge HBS’s research agenda by applying a lab-based model similar to that used by the scientific community for problem solving,... View Details
- 16 Mar 2010
- First Look
First Look: March 16
pricing mechanism, capitalism must have the administrative capability to regulate the behavior of economic actors within those markets and the political capability to redesign their institutions; regulation and the design of market... View Details
Keywords: Martha Lagace
- 05 Feb 2019
- First Look
New Research and Ideas, February 5, 2019
any, difference will the “New Silk Road” make in the global educational landscape? Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55549 Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 13 Platform... View Details
Keywords: Dina Gerdeman
- 25 Jun 2020
- News
Covering All Corners
the design specifications and granted us the rights to produce it. So with very little infrastructure in the medical-technology industry in Egypt, a consortium was formed—our business school association, a... View Details
- 25 May 2021
- Blog Post
Aisha Fatima Dozie is Igniting Confidence as the Founder of Bossy Cosmetics
investment banking at Goldman Sachs, and she wanted to continue building her career in business. She also had a yearning to uncover her passion, and so exposure to different industries and business challenges through the case study method... View Details
- 01 Apr 2002
- News
Charting the Luminary Leadership in Professional Service Firms
of the factors that drive success in an industry that attracts 65 percent of MBA graduates from leading business schools — many of whom eventually leave to run organizations of their own. With revenues approaching a trillion dollars,... View Details
- 16 Jun 2014
- Research & Ideas
The Unfulfilled Promise of Educational Technology
classroom. Scale, after all, is one thing technology has been good at implementing, and schools are ripe for innovation. "School design has not changed much in over a hundred years," says Kim. "We are still teaching for an... View Details
- 15 Sep 2003
- Research & Ideas
The Lessons of New-Market Disruption
and set the next industry standard. While a 1.3" disk drive would be the smallest drive in the world (about the size of two postage stamps), it would drastically underperform the 2.5" drives in terms of cost per megabyte and... View Details
- 20 Aug 2001
- Research & Ideas
Making an Ally of Uncle Sam
microprocessors to computer makers such as Compaq and Dell. The company competes with chipmaker Advanced Microdevices and complements Microsoft's operating system and applications software. Ironically, the businesses that are creating emerging View Details
- 16 Sep 2015
- News
Built for Speed
we could tap the wisdom of the crowd to help design them? When you start thinking about making cars this way, at some point you’ve ceased thinking about cars and started thinking about a modern alternative to mass production. People will... View Details
- 04 Sep 2018
- First Look
New Research and Ideas, September 4, 2018
an electronic version of a patient questionnaire that had been designed and vetted by a group of subspecialty experts. We integrated that survey into our EHR. To assess the effects of our new EHR system and the new process flow for... View Details
Keywords: Dina Gerdeman
- February 2010 (Revised May 2010)
- Case
Bardhaman (A): Shrachi and the West Bengal Housing Board
By: John D. Macomber and Viraal Balsari
A real estate developer decides whether to enter into a public private partnership with the government of West Bengal to develop a township on farmland. The decisions include whether to expand operations from the company's base in Kolkata to Bardhaman, 100 km away;... View Details
Keywords: Development Economics; Growth and Development Strategy; Business and Government Relations; Decisions; Private Equity; Design; Housing; Infrastructure; Projects; Real Estate Industry; West Bengal
Macomber, John D., and Viraal Balsari. "Bardhaman (A): Shrachi and the West Bengal Housing Board." Harvard Business School Case 210-062, February 2010. (Revised May 2010.)
- July 2003
- Case
De La Salle Academy
By: Thomas J. DeLong and David Ager
Brother Brian Carty, headmaster and founder of De La Salle Academy, a private school for academically talented, economically disadvantaged children in grades six to eight in New York City, is scheduled to meet with the school's board of directors to discuss how the... View Details
Keywords: Middle School Education; Corporate Accountability; Governing and Advisory Boards; Organizational Design; Management Succession; Corporate Social Responsibility and Impact; Business and Community Relations; Philanthropy and Charitable Giving; Education Industry
DeLong, Thomas J., and David Ager. "De La Salle Academy." Harvard Business School Case 404-024, July 2003.