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- All HBS Web
(117,246)
- Faculty Publications (3,215)
- March 2007 (Revised August 2007)
- Supplement
Dell Computers (B): The Transition
By: Frances X. Frei and Christine van Keuren
The case presents the outcome of the (A) case and explores challenges in the PC industry up to early 2007. Michael Dell's return as CEO is also discussed. View Details
Keywords: Customer Relationship Management; Managerial Roles; Service Delivery; Service Operations; Hardware; Technology Industry
Frei, Frances X., and Christine van Keuren. "Dell Computers (B): The Transition." Harvard Business School Supplement 607-081, March 2007. (Revised August 2007.)
- 2007
- Working Paper
Incorporating Price and Inventory Endogeneity in Firm-Level Sales Forecasting
By: Saravanan Kesavan, Vishal Gaur and Ananth Raman
Kesavan, Saravanan, Vishal Gaur, and Ananth Raman. "Incorporating Price and Inventory Endogeneity in Firm-Level Sales Forecasting." Harvard Business School Working Paper, No. 07-056, March 2007.
- February 2007 (Revised February 2007)
- Case
Wikipedia (A)
By: Karim R. Lakhani and Andrew P. McAfee
Wikipedia has emerged as a robust model for content production by volunteers working asynchronously on the Internet with a unconventional model for distributed decision making. The "Articles for Deletion" process in Wikipedia provides unique insight into the inner... View Details
- 16 Feb 2007
- Conference Presentation
Coming Clean...and Cleaning Up? Examining the Effects of Self-Policing
- February 2007 (Revised April 2010)
- Case
Wyeth Pharmaceuticals: Spurring Scientific Creativity with Metrics
By: Robert S. Huckman, Gary P. Pisano and Mark Rennella
Describes the reorganization of the drug discovery organization at Wyeth Pharmaceuticals and focuses on the decisions to: (1) centralize decision-making within drug discovery and (2) institute numerical metrics--jointly affecting all R&D scientists--for the progression... View Details
Keywords: Decision Making; Measurement and Metrics; Business Processes; Organizational Structure; Research and Development; Science-Based Business; Creativity; Pharmaceutical Industry
Huckman, Robert S., Gary P. Pisano, and Mark Rennella. "Wyeth Pharmaceuticals: Spurring Scientific Creativity with Metrics." Harvard Business School Case 607-008, February 2007. (Revised April 2010.)
- February 2007 (Revised August 2007)
- Case
Microsoft Office 2007
By: Marco Iansiti and Bianca Buccitelli
A discussion of the history and processes behind the development of Microsoft's Office 12 software. View Details
Keywords: History; Applications and Software; Research and Development; Business Processes; Product Development
Iansiti, Marco, and Bianca Buccitelli. "Microsoft Office 2007." Harvard Business School Case 607-015, February 2007. (Revised August 2007.)
- February 2007 (Revised April 2013)
- Teaching Note
Phase Zero: Introducing New Services at IDEO (TN) (A) and (B)
By: Amy C. Edmondson
Keywords: Business Growth and Maturation
- Feb 2007 - 1 Feb 2007
- Conference Presentation
Coming Clean...and Cleaning Up? Examining the Effects of Self-Policing
- 2007
- Working Paper
Is Yours a Learning Organization?
By: Amy Edmondson, David A. Garvin and Francesca Gino
- 2007
- Chapter
Coordination Costs and Standard Setting: Lessons from 56K
By: Shane Greenstein and Marc Rysman
Greenstein, Shane, and Marc Rysman. "Coordination Costs and Standard Setting: Lessons from 56K." Chap. 4 in Standards and Public Policy, edited by Shane Greenstein and Victor Stango, 123–159. Cambridge University Press, 2007.
- 2007
- Book
Standards and Public Policy
By: Shane Greenstein and Victor Stango
Greenstein, Shane, and Victor Stango, eds. Standards and Public Policy. Cambridge University Press, 2007.
- 2007
- Book
Standards and Public Policy
Greenstein, Shane and Victor Stango, eds. Standards and Public Policy. Cambridge University Press, 2007.
- 2007
- Article
Three Perspectives on Team Learning: Outcome Improvement, Task Mastery, and Group Process
By: Amy C. Edmondson, James R. Dillon and Kate Roloff
The emergence of a research literature on team learning has been driven by at least two factors. First, longstanding interest in what makes organizational work teams effective leads naturally to questions about how members of newly formed teams learn to work together... View Details
Keywords: Learning; Organizational Culture; Performance Improvement; Practice; Groups and Teams; Research; Adaptation; Cooperation
Edmondson, Amy C., James R. Dillon, and Kate Roloff. "Three Perspectives on Team Learning: Outcome Improvement, Task Mastery, and Group Process." Academy of Management Annals 1 (2007): 269–314.
- November 2006
- Teaching Note
Teradyne Corporation: The Jaguar Project (TN)
By: Francesca Gino and Gary P. Pisano
Keywords: Projects
- November 2006 (Revised December 2020)
- Teaching Note
Ducati Corse: The Making of a Grand Prix Motorcycle
By: Francesca Gino and Gary P. Pisano
- November 2006
- Article
Breaking the Trade-Off Between Efficiency and Service
By: Frances X. Frei
Keywords: Performance Efficiency
Frei, Frances X. "Breaking the Trade-Off Between Efficiency and Service." Harvard Business Review 84, no. 11 (November 2006): 92–101.
- 2006
- Book
Design-Inspired Innovation
By: James Utterback, Bengt–Arne Vedin, Eduardo Alvarez, Sten Ekman, Susan Walsh Sanderson, Bruce Tether and Roberto Verganti
When an innovation is inspired by design, it transcends technology and utility. The design delights the user, seamlessly integrating the physical object, a service, and its use into something whole. A design-inspired innovation is so simple that it becomes an extension... View Details
Utterback, James, Bengt–Arne Vedin, Eduardo Alvarez, Sten Ekman, Susan Walsh Sanderson, Bruce Tether, and Roberto Verganti. Design-Inspired Innovation. World Scientific Publishing, 2006.
- November 2006
- Article
Facing Ambiguous Threats
By: Michael A. Roberto, Richard M.J. Bohmer and Amy C. Edmondson
Roberto, Michael A., Richard M.J. Bohmer, and Amy C. Edmondson. "Facing Ambiguous Threats." Harvard Business Review 84, no. 11 (November 2006).
- November 2006
- Article
Making It Safe: The Effects of Leader Inclusiveness and Professional Status on Psychological Safety and Improvement Efforts in Health Care Teams
By: Ingrid Marie Nembhard and A. Edmondson
Nembhard, Ingrid Marie, and A. Edmondson. "Making It Safe: The Effects of Leader Inclusiveness and Professional Status on Psychological Safety and Improvement Efforts in Health Care Teams." Special Issue on Healthcare: The problems are organizational not clinical. Journal of Organizational Behavior 27, no. 7 (November 2006): 941–966. (Award for Best Paper in Positive Organizational Scholarship, Ross School of Business, University of Maryland.)