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Show Results For
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All HBS Web
(3,962)
- People (2)
- News (528)
- Research (2,733)
- Events (42)
- Multimedia (21)
- Faculty Publications (1,935)
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- 13 Jan 2009
- First Look
First Look: January 13, 2009
corporate social responsibility, and CEO leadership. This collection captures Porter's unique ability to bridge theory and practice. Each of the articles has not only shaped thinking, but also redefined the...
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Keywords:
Martha Lagace
- 01 Aug 2011
- Research & Ideas
Immigrant Innovators: Job Stealers or Job Creators?
workers. Immigrants who come to the country on H-1B visas are very dependent upon the firms that hire them, a situation that critics contend leads some companies to view the program as a source of cheap labor. Kerr is testing this View Details
- 28 Jun 2011
- First Look
First Look: June 28
and George Serafeim Publication:Journal of Finance (forthcoming) Abstract In tests of the equity market timing theory of external finance, the...
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Sean Silverthorne
- July–August 2024
- Article
Doing More with Less: Overcoming Ineffective Long-Term Targeting Using Short-Term Signals
By: Ta-Wei Huang and Eva Ascarza
Firms are increasingly interested in developing targeted interventions for customers with the best response,
which requires identifying differences in customer sensitivity, typically through the conditional average treatment
effect (CATE) estimation. In theory, to...
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Keywords:
Long-run Targeting;
Heterogeneous Treatment Effect;
Statistical Surrogacy;
Customer Churn;
Field Experiments;
Consumer Behavior;
Customer Focus and Relationships;
AI and Machine Learning;
Marketing Strategy
Huang, Ta-Wei, and Eva Ascarza. "Doing More with Less: Overcoming Ineffective Long-Term Targeting Using Short-Term Signals." Marketing Science 43, no. 4 (July–August 2024): 863–884.
- 26 May 2015
- First Look
First Look: May 26
selection and impact is important to both researchers and practitioners. This paper introduces Leader Filtration Theory (LFT)-a theory from political science-to managerial audiences, applies it to...
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Sean Silverthorne
- 18 Oct 2011
- First Look
First Look: October 18
environmentally beneficial functions: it diverts waste from landfill and it produces renewable energy. At the same time, the waste-to-energy firm serves and collects revenue from two types of customers: waste generators who pay for waste...
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Keywords:
Sean Silverthorne
- 07 Aug 2012
- First Look
First Look: August 7
PublicationsChange Agents, Networks, and Institutions: A Contingency Theory of Organizational Change Authors:Julie Battilana and Tiziana Casciaro Publication:Academy of...
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Keywords:
Sean Silverthorne
- 21 Jul 2009
- First Look
First Look: July 21
the paper: http://www.hbs.edu/research/pdf/10-002.pdf Culture Clash: The Costs and Benefits of Homogeneity Author:Eric Van den Steen Abstract This paper develops an economic theory View Details
Keywords:
Martha Lagace
- 26 Aug 2014
- First Look
First Look: August 26
behaviors associated with building social capital influence individuals' psychological experiences and work outcomes. August 2014 Child Development Why We Think We Can't Dance: Theory of Mind and Children's...
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Keywords:
Sean Silverthorne
- 12 Aug 2014
- First Look
First Look: August 12
Publications August 2014 Journal of Economic Perspectives Seeking the Roots of Entrepreneurship: Insights from Behavioral Economics By: Åstebro, Thomas, Holger Herz, Ramana Nanda, and Roberto A. Weber...
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Sean Silverthorne
- 17 Jul 2007
- First Look
First Look: July 17, 2007
deepening and a decline in total factor productivity following the introduction of wrongful-discharge protections. This last result is potentially quite important, suggesting that mandated employment protections reduce productive...
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Martha Lagace
- 30 Aug 2016
- First Look
August 30, 2016
https://www.hbs.edu/faculty/Pages/item.aspx?num=51569 Building the Agile Enterprise: IT Architecture, Modularity and the Cost of IT Change By: MacCormack, Alan, Robert Lagerstrom, David Dreyfus, and Carliss Y. Baldwin Abstract—Recent...
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Keywords:
Carmen Nobel
- November 2019
- Supplement
Hapag-Lloyd AG: Complying with IMO 2020
By: Benjamin C. Esty, Mette Fuglsang Hjortshoej and Emer Moloney
A new environmental regulation known as IMO 2020 was creating what one industry analyst called “the biggest shakeup for the oil and shipping industries in decades.” According to the new regulation, all ocean-going ships would have to limit their sulfur emissions by...
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- April 2024
- Case
Managing AI Risks in Consumer Banking
By: Suraj Srinivasan, Satish Tadikonda, Paul Dongha, Manoj Saxena and Radhika Kak
In early 2024, Ruth Jones, head of digital banking at Signa Bank, a (fictitious) European consumer bank, was thinking about how to best incorporate GenAI capabilities to improve efficiencies and create new ways to improve the customer experience. Where were the biggest...
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Keywords:
Customer Relationship Management;
AI and Machine Learning;
Risk Management;
Opportunities;
Customization and Personalization;
Banking Industry;
Europe
Srinivasan, Suraj, Satish Tadikonda, Paul Dongha, Manoj Saxena, and Radhika Kak. "Managing AI Risks in Consumer Banking." Harvard Business School Case 124-093, April 2024.
- 25 May 2016
- Research & Ideas
How Consumers and Businesses are Reshaping Public Health
savings. In the area of prevention, the spread of ever-cheaper mobile smart phones enables citizens in remote rural areas to receive online medical consultations, treatment suggestions, and prescriptions....
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- 15 Jan 2008
- First Look
First Look: January 15, 2008
needed. Bringing the Context Back in: Settings and the Search for Syndicate Partners in Venture Capital Investment Networks Authors:Olav Sorenson and Toby E. Stuart Periodical:Administrative Science Quarterly (forthcoming) Abstract Most existing network-based View Details
Keywords:
Martha Lagace
- 19 Dec 2006
- First Look
First Look: December 19, 2006
Working PapersAnomalies in Estimates of Cross-Price Elasticities for Marketing Mix Models: Theory and Empirical Test Authors:Andre Bonfrer, Ernest R. Berndt, and Alvin Silk Abstract We investigate the...
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Keywords:
Sean Silverthorne
- 26 Jan 2010
- First Look
First Look: Jan. 26
the International Economy, edited by Rawi Abdelal, Mark Blyth, and Craig Parsons, 227-239. Ithaca, N.Y.: Cornell University Press, 2010 Purchase the book: http://www.cornellpress.cornell.edu/cup_detail.taf?ti_id=5625 Government and Markets: Toward a New View Details
Keywords:
Martha Lagace
- 06 Feb 2007
- First Look
First Look: February 6, 2007
inventors. Download the paper: http://www.hbs.edu/research/pdf/07-042.pdf Electronic Hierarchies and Electronic Heterarchies: Relationship-Specific Assets and the Governance of Interfirm IT Authors:Andrew McAfee, Marco Bettiol, and Maria...
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Keywords:
Martha Lagace
- February 2024
- Case
Continuity & Change at Boston Consulting Group
By: David G. Fubini, Suraj Srinivasan and David Lane
As the new CEO of Boston Consulting Group (BCG) since autumn 2021, Christoph Schweizer had big shoes to fill—his predecessor, Rich Lesser, had tripled the partnership’s total revenues and created digital initiatives that contributed 40+% of 2021 revenues, more than...
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Keywords:
Business Organization;
Change Management;
Talent and Talent Management;
Governance;
AI and Machine Learning;
Environmental Sustainability;
Leading Change;
Risk Management;
Organizational Culture;
Partners and Partnerships;
Revenue;
Growth and Development Strategy;
Management Succession;
Consulting Industry
Fubini, David G., Suraj Srinivasan, and David Lane. "Continuity & Change at Boston Consulting Group." Harvard Business School Case 124-011, February 2024.