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Show Results For
- All HBS Web
(3,195)
- People (7)
- News (434)
- Research (2,179)
- Events (6)
- Multimedia (3)
- Faculty Publications (1,523)
- 01 Oct 2002
- News
Making a Difference
manager at Procter & Gamble, Haacker loves the outdoors. His goal at Denali was to explore a potential long-term career in environmental conservation and to get a sense of how nonprofits and government agencies work. “Everybody tells you that working in private View Details
- 19 Jun 2013
- Research & Ideas
Analyzing Institutions to Solve Big Problems
The academic study of institutions provides important insights into topics such as job design and health-care reform. But the field is a complex one, and it's not always obvious to outsiders how the intellectual tools of the trade are... View Details
Keywords: by Carmen Nobel & Anna Secino
- 14 Nov 2007
- First Look
First Look: November 14, 2007
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=808026 'Doer's Profile' Nelson Mandela (1918- ) Harvard Business School Case 808-040 Profile of Nelson Mandela designed to facilitate a discussion of the nature of enduring... View Details
Keywords: Martha Lagace
- 03 Oct 2006
- First Look
First Look: October 3, 2006
the footwear industry. So when a well-respected industry leader asked to talk about a merger, Cabot had to admit that with her "crisis of confidence," it might just be time. Purchase this case:... View Details
Keywords: Sean Silverthorne
- 01 Sep 2010
- News
RX for Change
conjunction with the redesign of clinical processes; and designing those processes in such a way that organizations systematically learn from their daily work. Assessing the impact of a program like MHCD requires short- and long-term... View Details
- June 2017
- Article
Creating Reciprocal Value Through Operational Transparency
By: Ryan W. Buell, Tami Kim and Chia-Jung Tsay
We investigate whether organizations can create value by introducing visual transparency between consumers and producers. Although operational transparency has been shown to improve consumer perceptions of service value, existing theory posits that increased contact... View Details
Keywords: Operational Transparency; Service Management; Production Management; Organizational Performance; Behavioral Operations; Service Operations; Service Delivery; Consumer Behavior; Labor; Organizational Design; Operations; Service Industry; United States; Kenya
Buell, Ryan W., Tami Kim, and Chia-Jung Tsay. "Creating Reciprocal Value Through Operational Transparency." Management Science 63, no. 6 (June 2017): 1673–1695.
- February 1986 (Revised March 1990)
- Supplement
Copeland Corp.: Evolution of a Manufacturing Strategy--1975-82 (B)
By: David A. Garvin
In the (A) case, Copeland had to choose between focusing its Sidney plant by product line or by manufacturing process. Now that it has made that decision, a plant layout must be selected from two alternatives. View Details
Keywords: Factories, Labs, and Plants; Decisions; Product; Production; Design; Strategy; Manufacturing Industry; Ohio
Garvin, David A. "Copeland Corp.: Evolution of a Manufacturing Strategy--1975-82 (B)." Harvard Business School Supplement 686-089, February 1986. (Revised March 1990.)
- 06 Feb 2007
- First Look
First Look: February 6, 2007
depression, led to a crisis in the industry. Nonetheless, the pioneering group of forecasters shaped the core problems, and invented many of the techniques, that influenced the maturation of the industry in the decades that followed.... View Details
Keywords: Martha Lagace
- 01 Dec 1999
- News
Hawes Family Funds New Classroom Building
without understanding technology. I admire the School's commitment to these areas," said Rod Hawes in a campus interview during his 30th Reunion in October. Hawes Hall, to be located at the northeast edge of Aldrich Hall, will house a number of state-of-the-art... View Details
- Profile
Jeremy Andrus
they would like,” Jeremy Andrus says. Skullcandy employs 350 people, mostly young and male (think jeans, plaid shirts, and scruffy beards). The company’s product development group comprises industrial View Details
- 04 Mar 2014
- First Look
First Look: March 4
weeks or days. Publisher's link: http://hbr.org/2014/03/manage-your-work-manage-your-life/ar/1 August 2013 International Journal of Industrial Organization Search Diversion and Platform Competition By: Hagiu, Andrei, and Bruno Jullien... View Details
Keywords: Sean Silverthorne
- Web
Expansion of the Case Method | Baker Library | Bloomberg Center | Harvard Business School
Skip to Main Content Exhibition Home Exhibition Business Education & The Case Method The General Shoe Company, 1921 Case Writing & Industry Expansion of the Case Method The Case Method Classroom Teaching & The Case Method Impact on... View Details
- 21 Nov 2006
- First Look
First Look: November 21, 2006
that future work should develop more precise and context-specific theories to help guide research and practice in disparate task and industry domains. Working paper not available. Why Do Firms Hold So Much Cash? A Tax-Based Explanation... View Details
Keywords: Sean Silverthorne
- 25 Aug 2022
- News
September 2022 Alumni and Faculty Books
organizations which has largely overlooked the changing design of executive power and the means of senior executives, who have more leeway to construct their roles than managers at any other organizational layer. F.A.R.T.: Top Secret! No... View Details
- 19 Jul 2004
- Research & Ideas
Your Customers: Use Them or Lose Them
her course for Harvard MBA students, Managing Service Operations, which explores interactions between firms and customers. Defy Conventional Wisdom Commerce Bank entered a mature industry where the overall level of customer satisfaction... View Details
Keywords: by Martha Lagace
- Profile
Laura Arjona
mind." As part of her scholarship, Laura fulfilled a summer internship with Baker Hughes Oil Tools, working on material design projects to improve drill attachments that screened out sand. "While I found the work interesting, it... View Details
- 29 May 2013
- Research & Ideas
Faculty Symposium Showcases Breadth of Research
hosting contests to find solutions to problems ranging from automotive design to cleaning up oil spills. Karim R. Lakhani has spent the past five years working with NASA, Harvard Medical School, and TopCoder to determine the most... View Details
- 23 May 2000
- Research & Ideas
Minding the Muse: The Impact of Downsizing on Corporate Creativity
industry do better, all else being equal, when they are able to harness creativity." During the course of her research, Amabile has discovered several factors that influence creativity in organizations, factors that either inspire or... View Details
Keywords: by Peter K. Jacobs
- Profile
Brittani Rettig
sciences industries on large global transformations and M&A integrations. In any free moments I have, I write a fitness and wellness blog called Grit by Brit. I also teach group fitness classes at the W Hotels and 24 Hour... View Details
- 03 Feb 2018
- Op-Ed
How to Heed BlackRock's Call for Corporate Social Responsibility
hybrid culture committed both to their social mission and profitability. A willingness to develop this kind of culture in corporations is not enough to succeed. It requires revisiting and changing all the organizational processes and systems initially View Details
Keywords: by Julie Battilana