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  • January 2023
  • Case

Crow Holdings Development: Mass Timber Construction

By: John D. Macomber, Robert Hernandez and Kyle MertensMeyer
Jim McCaffery and Cody Armbrister of Crow Holdings Development evaluate the pros and cons of committing to mass timber construction instead of conventional concrete or steel for a new 260,000 SF multi-story office building in Texas. Benefits include substantially... View Details
Keywords: Real Estate Development; Architecture; Air Quality; Health ＆ Wellness; Office Property; Sustainability; Carbon Abatement; Natural Environment; Environmental Accounting; Green Buildings; Design; Construction; Cost vs Benefits; Environmental Sustainability; Construction Industry; Real Estate Industry; Texas
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  • 26 Mar 2018
  • Research & Ideas

To Motivate Employees, Give an Unexpected Bonus (or Penalty)

employees make or how many units they produce. “The objective performance measures don’t take into consideration whether the machine broke down or whether someone is still learning the job,” Gallani explains. To compensate, View Details
Keywords: by Michael Blanding; Manufacturing
  • 19 May 2020
  • Blog Post

The Aspen Fellowship: MBA Student Launches Program Supporting Black Undergrads

Introducing The Aspen Fellowship, a 6-week program helping black undergrad students build the skills they need to jumpstart their careers. Brian Hollins (MBA 2021) is building the Aspen Fellowship, a 6-week program that provides black undergraduate students with the... View Details
  • Blog

What Can You Do to Foster Gender Equity?

to distributing assignments, to managing performance and promotions. Undermine stereotypes. If you're a man, model behavior that makes it safer for all men—and all people—to lean into caregiving. Take your... View Details
  • 25 Sep 2006
  • Research & Ideas

How Software Platforms Revolutionize Business

Software Platforms Drive Innovation and Transform Industries, available October 4 from MIT Press. Evans is Managing Director of the Global Competitive Policy Practice at LEGC LLC. Hagiu is a professor in the Strategy unit at Harvard... View Details
Keywords: by Sean Silverthorne; Video Game; Web Services
  • April 2008
  • Module Note

Improvement with Customer-Operators

By: Frances X. Frei and Dennis Campbell
Taught as the third module in a Harvard Business School course on Managing Service Operations: Understanding the Customer Operating Role (606-092). Explores how firms can systematically leverage their customer-operators in the organizational improvement process is... View Details
Keywords: Service Operations; Performance Improvement; Customer Focus and Relationships; Framework; Employees; Business Model; Management Practices and Processes; Organizational Design
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  • February 2012
  • Article

Americans Do IT Better: US Multinationals and the Productivity Miracle

By: Nicholas Bloom, Raffaella Sadun and John Van Reenen
US productivity growth accelerated after 1995 (unlike Europe's), particularly in sectors that intensively use information technologies (IT). Using two new micro panel datasets we show that US multinationals operating in Europe also experienced a "productivity miracle."... View Details
Keywords: IT Productivity; American IT Productivity; Information Technology; Performance Productivity; Multinational Firms and Management; Management Practices and Processes; United States; Europe
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  • 12 Nov 2010
  • Research & Ideas

One Report: Integrated Reporting for a Sustainable Strategy

What a company externally reports shapes how it behaves internally. The key question is, "What should companies report?" A new reporting practice--"integrated reporting," which integrates measures of financial and non-financial View Details
Keywords: by Robert Eccles; Accounting
  • February 3, 2020
  • Article

Should Your Family Business Have a "No In-Laws" Policy?

By: Christina R. Wing and Rohit K. Gera
Should in-laws, even if they’re highly qualified, work in the family business? While there’s no “one-size-fits-all” guideline, if you are considering involving in-laws in the family business, it’s important to think through some general policies in advance. Document a... View Details
Keywords: Family and Family Relationships; Family Business; Employee Relationship Management; Organizational Structure
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  • January 22, 2020
  • Article

Making Honest Conversations the Norm

By: Michael Beer
Much admired companies like Boeing and Wells Fargo sacrifice their competitive advantage. Some make huge ethical blunders. As a result, shareholders suffer huge losses in value while employees, customers, and society lose trust and confidence in the institution. Based... View Details
Keywords: Honesty; Interpersonal Communication; Framework; Organizational Culture; Trust; Performance Effectiveness
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  • 19 Jan 2023
  • Research & Ideas

What Makes Employees Trust (vs. Second-Guess) AI?

tries to put the right number of products in the right stores at the right time, so it sells as much as possible and doesn’t lose track of stock. As part of the study, Tapestry managers who oversee shelf stocking provided employees called... View Details
Keywords: by Rachel Layne
  • Web

HBR Classics - Alumni

Last Name, HBS email address, and create a password. Click Validate If you have completed the registration, then you may access the HBR directly: http://hbr.org/ . Managing Others Managing the Business View Details
  • 04 Aug 2010
  • News

A Lonely Crusader

We’ve all read stories about those rare individuals who saw the financial crisis coming and profited handsomely from their contrarian insights. Add to that list of contrarians hedge fund manager Bill Ackman (MBA ’92), whose six-year... View Details
Keywords: Roger Thompson; subprime mortgages; Finance; Real Estate
  • 13 Feb 2012
  • Research & Ideas

The Case Against Racial Colorblindness

acknowledge that they notice people's race—often the result of a horrified reaction from a parent when they do," Norton says. A Zero-sum Game? In addition to an ineffective strategy at managing interracial interactions, racial... View Details
Keywords: by Carmen Nobel
  • Web

Curriculum - Business & Environment

MBA Experience Curriculum 10ms Required Curriculum (1st Year) Cases Environmental opportunities and challenges are embedded in most Required Curriculum courses so that all students understand the importance of the natural environment to their roles as View Details
  • Web

Online Leadership Principles Course | HBS Online

Enrollment Stories FAQs Enroll Now Key Concepts Understand your motivational drivers, emotional intelligence, and communication methods to establish a personal leadership style Apply or adapt your leadership style to meet specific challenges View Details
  • Web

People - Behavioral Finance & Financial Stability

the CFA Institute Investment Management Program for asset managers at HBS. Post Doctoral Jinlin Li Post Doctoral Jinlin Li completed his PhD in Economics at Peking University in 2021. His dissertation... View Details
  • 17 Mar 2008
  • Research & Ideas

The Lessons of Business History: A Handbook

Confined to specialist journals and books, business history research too often lacks the impact it should have on the research and practice of business management and the social sciences, according to the editors of the newly published... View Details
Keywords: by Sean Silverthorne
  • 26 Jan 2010
  • First Look

First Look: Jan. 26

the point that given the rarity of the strategic approaches to resource allocation, district leaders need more guidance and tools to help them make better decisions and manage the consequences, particularly when they are under enormous... View Details
Keywords: Martha Lagace
  • Blog

Leading in Tough Times: HBS Faculty Member Amy C. Edmondson on Psychological Safety

Amy C. Edmondson, Novartis Professor of Leadership and Management at Harvard Business School, has long studied the performance of teams in the workplace. Her latest book is The Fearless Organization:... View Details