Publications
Publications
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- All HBS Web
(117,259)
- Faculty Publications (3,215)
- August 2007 (Revised January 2008)
- Supplement
Turnaround at the Veterans Health Administration (B)
By: Amy C. Edmondson and Brian R. Golden
- 5 Aug 2007
- Conference Presentation
Coming Clean...and Cleaning Up? Examining the Effects of Self-Policing
- 3 Aug 2007 - 8 Aug 2007
- Conference Presentation
How Well Do Social Ratings Actually Measure Corporate Social Responsibility?
- July 2007 (Revised April 2008)
- Teaching Note
Innovation at Progressive (TN) (A) & (B)
By: Frances X. Frei
- July 2007 (Revised April 2008)
- Teaching Note
Dell Computers: Field Service for Corporate Clients (A) and Transition (B) (TN)
By: Frances X. Frei
Teaching Note to (603-067) and (607-081). View Details
- July 2007 (Revised April 2008)
- Teaching Note
Rapid Rewards at Southwest Airlines (TN)
By: Frances X. Frei
- July 2007 (Revised April 2009)
- Teaching Note
Intel 2006: Rising to the Graphics Challenge (TN)
By: Willy C. Shih and Elie Ofek
- July 2007 (Revised January 2008)
- Case
Turnaround at the Veterans Health Administration (A)
By: Amy C. Edmondson, Brian R. Golden and Gary J. Young
Investigates the challenges that Dr. Kenneth W. Kizer confronted in seeking to create organizational change at the largest integrated health care system in North America, the Veterans Health Administration (VHA). Kizer was appointed as the Under Secretary of Health, to... View Details
- July 2007
- Case
Kristen's Cookie Company (A) (Abridged)
By: Roger E. Bohn and Janice H. Hammond
The student is starting his or her own business, baking make-to-order cookies. Basic times of each operation are laid out and the student is asked to determine the consequences for the operating system. Serves as an exercise and review of concepts such as capacity,... View Details
- July 2007 (Revised April 2008)
- Teaching Note
Zipcar: Influencing Customer Behavior (TN)
By: Frances X. Frei
- 2007
- Working Paper
Innovation through Global Collaboration: A New Source of Competitive Advantage
By: Alan MacCormack, Theodore Forbath, Peter Brooks and Patrick Kalaher
Many recent studies highlight the need to rethink the way we manage innovation. Traditional approaches, based on the assumption that the creation and pursuit of new ideas is best accomplished by a centralized and collocated R&D team, are rapidly becoming outdated.... View Details
- June 2007 (Revised April 2009)
- Case
Intel 2006: Rising to the Graphics Challenge
By: Willy C. Shih and Elie Ofek
Examines the evolution of the PC hardware industry over the span of two and a half decades. The open architecture design of the IBM Personal Computer followed by the rapid appearance of clones drove a high level of standardization and modularity in the industry, and... View Details
- June 2007 (Revised April 2009)
- Case
Opening Pandora's Box
By: Willy C. Shih, Stephen P. Kaufman, Melissa Marie Blakeley and Marissa Wairy Dent
Pandora.com provided a highly customizable online radio service tailored to listeners' musical preferences and had registered explosive growth since its September 2005 launch. But proposed changes in royalty rates threatened to kill off many Internet radio sites,... View Details
- June 2007 (Revised April 2009)
- Supplement
Dollar General (B)
By: Willy C. Shih and Rebecca McKillican
Keywords: Retail Industry
- June 2007
- Article
Implementing New Practices: An Empirical Study of Organizational Learning in Hospital Intensive Care Units
By: A. L. Tucker, I. Nembhard and A. C. Edmondson