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All HBS Web
(4,033)
- People (16)
- News (892)
- Research (2,417)
- Events (22)
- Multimedia (47)
- Faculty Publications (1,800)
- 04 Jul 2011
- Research & Ideas
Making the Case for Consumer-Driven Health Care
HBS professor Regina Herzlinger has been the foremost advocate for what she calls "consumer-driven health care." In this video, she argues that just as consumers drive the retail industry, so too should they drive health care....
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- 01 Mar 2005
- News
Robert Buzzell Remembered
known as the Profit Impact of Marketing Strategies (PIMS), designed to identify and measure the determinants of profits in individual businesses. The author or coauthor of eleven books, Buzzell worked extensively on subjects such as marketing economics; the economic...
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- Career Coach
Adam Shimer
Adam has a mix of consulting and government experience. He started his career at Bain & Company, during which he worked primarily in the Private Equity Group, retail and telecommunications sectors. Additionally, he volunteered to lead...
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- 09 Jan 2013
- Sharpening Your Skills
Sharpening Your Skills: Understanding Customers
product. How Can I Understand My Customers Better? Empathy: The Brand Equity of Retail Retailers can offer great product selection and value, but those who lack empathy for their customers are at risk of...
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Re: Multiple Faculty
- 10 Jan 2017
- News
Paying It Forward
“People find us because everyone has the same problem,” says Malay Kundu (MBA 2003) of his company, StopLift, which is using software and video technology to stop massive losses in retail profits due to theft and checkout fraud. “Retail...
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- 01 Oct 1999
- News
Eight Among Many: Nancy J. Karch
several areas. Working with a few retailers as a young principal at the firm in the early 1980s, she realized that retailing, which represents one-third of the American economy, could benefit from McKinsey's management expertise. "The...
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Susan Young
- 27 Sep 2024
- Research & Ideas
Charting 'Cheapflation': How Budget Brands Got So Pricey
of the costliest, according to an analysis of microdata from large retailers by Harvard Business School Professor Alberto Cavallo. In a forthcoming article in the Journal of Monetary Economics, Cavallo and coauthor Oleksiy Kryvtsov,...
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by Ana Elena Azpúrua
- 01 Jun 2009
- News
Consumption Is America’s Competitive Advantage
develop a technology that helps retailers reduce inventories. The exceptional companies to use it, such as Wal-Mart, will lead to greater increases in productivity and living standards in the United States than in countries — possibly...
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Michael D. Eisner
Eisner has also upgraded and expanded Disney’s theme parks and hotels, and has added hundreds of retail Disney Stores. In 1995, Eisner acquired the ABC Television Network and ESPN, the cable sports network. Eisner has also grown the...
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Entertainment & Broadcast Media
- 26 May 2003
- Research & Ideas
What Your Competition is Telling You
perhaps prefer, the nearby independent. "There's a delicate balance between the synergies [two combatants] can generate on one hand and too much competition on the other," says Joan E. Primo, a principal of real estate and View Details
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by David Stauffer
- Web
Chrysler dealer delivers 47 cars in one day - The Human Factor – Baker Library | Bloomberg Center, Historical Collections
Introduction Chapter Images The Production The Worker The Audience Bibliography previous 1 2 3 4 5 6 next Chrysler dealer delivers 47 cars in one day 1936 Chrysler Corporation Photographer unknown What is believed to be a record for motor cars delivered to separate...
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- 24 Apr 2014
- News
An investment of time to advance education
investment in Facebook when it was still a start-up. He is also founder and CEO of Breyer Capital, a global equity investor focused on catalyzing high-impact social and for-profit entrepreneurs in the media, technology, education, and View Details
Curtis L. Carlson
variety of retail and hospitality sectors. Carlson expanded his offerings by purchasing the Radisson Hotel in Minnesota and building it into a national chain. He also acquired TGI Fridays and hundreds of other hospitality businesses. When...
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Services
- 01 Nov 2018
- News
Earning Potential
Sion Tesone (OPM 43, 2013) is the founder & CEO of Amani Enterprises, LLC, which operates the for-profit social enterprise TISSINI. In this interview, he talks about TISSINI’s aims to empower Hispanic women through friend-to-friend retail...
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- 01 Mar 2015
- News
Alumni and Faculty Books for March 2015
American mobility, where local leaders shape initiatives without waiting for Congress to act, and ambitious companies partner with governments to tackle projects that serve the public good, create jobs, and improve quality of life. Retail...
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- 01 Apr 2000
- News
The World at a Click
potential for further expansion seems to be a virtual certainty. "Our gross bookings have gone from zero to $400 million in four years," says James J. Hornthal (MBA '78), Preview Travel's founder, chairman, and director and now vice chairman of Travelocity. The company...
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Margie Kelly
- 25 Aug 2017
- Blog Post
HBS Interns: Summer Takeovers
Toronto, before working in their offices in California and New York City. Anita worked with the CFO and COO to implement the executive search firm's new digital strategy. Jenn Volk, Sephora Innovation Lab Jenn Volk spent her summer in San Francisco merging her...
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All Industries
- 02 Oct 2019
- What Do You Think?
What Grade Would You Give Walmart CEO Doug McMillon?
Andrei Stanescu SUMMING UP Was Walmart’s Leadership Sufficiently Proactive in Meeting Broader Corporate Responsibilities? Several times as many respondents to this month’s column gave CEO Doug McMillon high marks as opposed to low marks for leading Walmart to stop...
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- 08 Jun 2009
- Research & Ideas
The Return of the Salesman
Throughout history salespeople have come in all sizes and stripes—peddlers, drummers, canvassers, agents, sales reps, and of course the iconic door-to-door salesman. But it's only been relatively recently that historians have focused scholarly attention on salespeople...
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- 09 Jul 2008
- Research & Ideas
Starbucks’ Lessons for Premium Brands
Starbucks' announcement that it will close 600 stores in the United States is a long-overdue admission that there are limits to growth. In February 2007, a leaked internal memo written by founder Howard Schultz showed that he recognized the problem that his own growth...
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